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Hilton San Francisco Union Square

4-star hotel with 2 restaurants, near Westfield San Francisco Centre

  • Free WiFi in lobby
From
S$218

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Rooftop Pool
  • Balcony Skyline View - 1 King Bed - Balcony
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Hotel Lounge. Image 1 of 102.
1 / 102Hotel Lounge
333 O'Farrell St., San Francisco, 94102, CA, United States of America
8.0.Very good.
  • Decent property at union square SFO

    Feb 8, 2020

  • Food is just absolutely awful. Fix that and you have a decent stay. Staff is great.

    Jan 25, 2020

See all 1,750 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 1921 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown San Francisco
  • Lombard Street - 29 min walk
  • Pier 39 - 35 min walk
  • Westfield San Francisco Centre - 5 min walk
  • Ferry Building - 23 min walk
  • Painted Ladies - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, City View (Floors 20-44)
  • Skyline View Room, 2 Double Beds (Floors 20-44)
  • Junior Suite, 1 King Bed
  • Room, 2 Double Beds
  • 1 King Bed
  • 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Skyline View Junior Suite, 1 King Bed
  • Room, 3 Double Beds
  • 1 King Bed 1 Bedroom Suite
  • Corner 1 Bedroom Suite 2 Beds Tower 1
  • Skyline View - Corner King 1 Bedroom Suite
  • 1 Bed Mobility/Hearing Access Tub
  • 1 Bed Mobility/Hearing Access Roll-in Shower
  • Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)
  • Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Mobility/Hearing Access Tub
  • Suite, 1 Bedroom (with Parlor)
  • Deluxe 2 Beds Mobility/Hearing Access Tub
  • Deluxe 1 King Bed
  • Deluxe 2 Double Beds
  • Pool View with Terrace - 1 King Bed
  • 2 Bedroom Suite with Parlor
  • Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Suite Mobility/Hearing Access Roll-in Shower
  • View 2 Beds Mobility/Hearing Access Tub
  • Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Junior Suite Mobility/Hearing Access Tub
  • Balcony Skyline View - 2 Double Beds
  • Balcony Skyline View - 1 King Bed
  • Deluxe Corner King Junior Suite
  • Deluxe 2 Queen Beds

Location

333 O'Farrell St., San Francisco, 94102, CA, United States of America
  • In Downtown San Francisco
  • Lombard Street - 29 min walk
  • Pier 39 - 35 min walk

What’s around

Landmarks

  • In Downtown San Francisco
  • Lombard Street - 29 min walk
  • Pier 39 - 35 min walk
  • Westfield San Francisco Centre - 5 min walk
  • Ferry Building - 23 min walk
  • Painted Ladies - 33 min walk
  • Golden Gate Park - 2.9 mi / 4.7 km
  • Alcatraz Island - 2.2 mi / 3.6 km
  • Golden Gate Bridge - 5.9 mi / 9.5 km

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • San Francisco Station - 23 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 4 min walk
  • Market St & 5th St Stop - 5 min walk

At a glance

Hotel size

  • This hotel has 1,921 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 75 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 66.12 per night)
  • Onsite valet parking (USD 79.80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 160000
  • Conference space size (meters) - 14864
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1964
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Ukrainian
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Urban Tavern - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Herb N Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cityscape Bar and Lounge - This rooftop bar serves light fare only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Small print

Also known as

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel
  • Hilton Francisco Union Square
  • Hilton San Francisco Union Square Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 66.12 per night

Valet parking costs USD 79.80 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Full breakfast is offered for an extra charge of USD 48.66 for adults and USD 18.72 for children (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

Policies

This property offers WiFi in the lobby area only.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton San Francisco Union Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 66.12 per night. Valet parking costs USD 79.80 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 3 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Tad's Steaks (3-min walk), Infusion Lounge (3-min walk), and Zingari (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
  • Hilton San Francisco Union Square has 3 bars and an outdoor pool, as well as a 24-hour health club and access to a nearby health club.
8.0.Very good.
  • 4.0.Fair

    What was otherwise an acceptable stay was marred at the very last minute by a rude front of house staff at the registration counter. Seeing as to how the queue for the regular checkin counter was extremely long, I made the decision to join the Hilton Honors queue to CHECK OUT. Literally a 15-second “here’re the keys goodbye” operation. Got sarcastically chided by the female staff in red that I should join the regular queue and didn’t even acknowledge if the checkout process was done. A hideous way to end the trip. MAKE IT RIGHT AND HAVE MORE THOUGHT AND FLEXIBILITY FOR YOUR GUESTS!

    3 night trip, Dec 21, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Will return

    Very good location . The rooms are spacious and well maintained . Unfortunately water bottles not provided to guests who do not book direct with the hotel

    Subra, 3 night family trip, Dec 15, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Location is good, but no free parking, managed to find a parking at lower rate at US$35. Parking at Hilton will coat you more.

    2 night trip, Dec 8, 2018

    Verified Expedia guest review

  • 2.0.Poor

    There was a foul smelling in the room when we arrived, like a stale smell and the hotel doesn't provide mineral water. When we called the front desk to ask, we were told to go to the lobby to get them from the vending machine and a regular bottle costs $4! Will never choose Hilton again!

    1 night romance trip, Nov 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful room to go back every night

    Booked a room with 2 queen beds for 8 nights. While the view is not fantastic from my room (facing a garage), we are really happy with it as it was comfortable and nicely stocked with Crabtree toiletries & coffee bean coffee & tea bags daily. While the booking didn't seem to include wifi when I booked, I was pleasantly surprised to get wifi codes to use (very good connectivity)! There is an outdoor heated pool too. Hotel has water stations for you to fill up with your own bottle, which was a nice green touch. fast liftsWhile the hotel is just beside the Tenderloin area, I feel safe as the hotel was large and busy and you have bellboys at the door all the time. There are homeless people around the hotel but they were generally harmless and sometimes just wanted some warm food or drinks or change. If you don't have, they won't bother you either. The room can be pricey nearing your travel dates so do consider booking early.

    Anita, 8 night family trip, Nov 16, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice

    It was really busy during check in and check out time but overall a pleasant stay. Our room was really clean and the shower was lovely.

    1 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    San Francisco Hilton

    Friendly, helpful staff. Was able to upgrade our room. Had access to in/out parking but lot fills up quick so needed an alternative spot one night.

    Gina, 2 night trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel to explore downtown SF

    The location is great and fast check in/out process made everything easier. You can also store the luggage at a safe area. many restaurants are nearby and you can reach to the airport using Bart very convenient.

    Hong, 1 night trip with friends, Jul 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Over priced, room too small. Too many towers, floors to remember. Parking over priced especially cafe in lobby $4.75 for a 12oz soda that cost $1.99 elsewhere. $4.88 for plain milk to use for cereal. It may sound fancy,p but definitely not worth it!

    1 night family trip, Jul 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Improving parking safety lot

    Sai Dheeraj, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

See all 1,750 reviews