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All properties in New Orleans, Louisiana, United States of America
1 room, 2 adults

Hilton New Orleans Riverside - New Orleans

4-star4 stars
2 Poydras St, New Orleans, LA, 70130, United States of America

4-star hotel with 2 outdoor pools, connected to a shopping center, near Canal Street
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good, clean hotel with friendly helpful staff. Jul 20, 2020
  • It was good, they should have done better at cleaning and changed the bedding on our…Mar 16, 2020

Hilton New Orleans Riverside - New Orleans

More Info: 6823 2342

from S$127
  • Room, 1 King Bed, City View
  • Premium Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Room (Parlor)
  • Standard Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View
  • Parlor, Suite, 1 Bedroom
  • Luxury Room, 1 King Bed (29th Floor)
  • Room, 1 King Bed, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, Accessible, View (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Premium Room, 2 Queen Beds
  • Premium Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed
  • Room, 1 King Bed, Accessible, Bay View (Hearing)
  • Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Room, 2 Queen Beds, Accessible, City View (Hearing)
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, View
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)
  • Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Room, 1 King Bed, Accessible, City View (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, River View)
  • Room, 1 King Bed, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)
  • Luxury Room, 2 Queen Beds (29th Floor)
  • Room, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 2 Bedrooms, Non Smoking

What’s around Hilton New Orleans Riverside - New Orleans

Landmarks

  • In Central Business District
  • Canal Street - 3 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Julia Street Cruise Terminal - 6 min walk
  • Royal Street - 12 min walk
  • Bourbon Street - 13 min walk
  • National World War II Museum - 14 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive
  • New Orleans Union Passenger Terminal - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,622 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Indoor tennis courts - 7
  • Spa services on site
  • Sauna
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Health club
  • Indoor tennis court
  • Tennis on site
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 130000
  • Conference space size (meters) - 12077
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • English
  • Filipino
  • Italian
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Full-sized refrigerator/freezer
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

River Blends Cafe - This café serves light fare only.

Spirits - This bar serves lunch and dinner. Open daily.

Le Croissant - This restaurant serves breakfast only. Open daily.

Drago's Seafood Restauran - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Public Belt - Onsite piano bar.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Indoor tennis court
  • Indoor tennis courts -
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Hilton New Orleans Riverside - New Orleans’s small print

Also known as

  • Hilton New Orleans
  • Riverside New Orleans Hilton
  • Hilton Hotel New Orleans
  • Hilton New Orleans Riverside Hotel New Orleans
  • Hilton New Orleans Riverside Hotel
  • Hilton New Orleans Riverside Hotel
  • Hilton New Orleans Riverside New Orleans
  • Hilton New Orleans Riverside Hotel New Orleans
  • Hilton New Orleans Riverside
  • Hilton Riverside
  • Hilton Riverside Hotel
  • Hilton Riverside Hotel New Orleans
  • Hilton Riverside New Orleans
  • New Orleans Riverside
  • Riverside Hilton
  • Riverside Hilton New Orleans

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 44 per night with in/out privileges

Valet parking costs USD 49 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 24.95 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton New Orleans Riverside - New Orleans

  • Does Hilton New Orleans Riverside offer free cancellation for a full refund?
    Yes, Hilton New Orleans Riverside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hilton New Orleans Riverside?
    Yes. Self parking costs USD 44 per night. Valet parking costs USD 49 per day.
  • Is there a pool at Hilton New Orleans Riverside?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Hilton New Orleans Riverside?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton New Orleans Riverside?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hilton New Orleans Riverside?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Grand Isle (3-min walk), Mother's Restaurant (4-min walk), and Restaurant August (5-min walk).

Recent reviews

Very good 8.4 From 1,386 reviews

Fair 4.0
Rooms are disgusting!
Front desk staff was amazing, the location was nice, and the lobby was gorgeous, but that's where it ended! Our room with a view of the river was a joke!! First, so much salt on the windows that you could barely see out of them. Second, the "view" was of the trash with a peak at the river. Third, the shower and toilet were DISGUSTING! There was mold, yes mold, in the shower, the toilet was dirty, and only one clean towel in the room. Fourth, breakfast was ok, but $60 for 2 people to eat?!? The food should have been amazing for that price, but no! Eggs were cold, potatoes were not fully cooked, and we were charged for the milk for the cereal. Overall, just a total disappointment for being a Hilton.
Natalie, us1 night family trip
Exceptional 10.0
Great area. Very nice and friendly staff. highly recommend
Michele, us2 night trip
Good 6.0
New Orleans
The hotel is a little out dated For the price you pay to stay they should have not charged me to pay for parking. Had to self park for their valet parking was full.
Mary Anne, us1 night family trip
Exceptional 10.0
location
us1 night family trip
Poor 2.0
HORRIBLE SERVICE!!
The toilet stopped working. We call several times and waited several hours only to keep being told someone was coming. Hours later someone finally came in and fixed the toilet. We had to wait up hours for someone to get there to help take care of it.
David, us1 night trip
Very good 8.0
My stay
I visited this location one time before for my now fiance and I birthday and we really enjoyed ourselves. This time around was slightly different. My check in process went very smoothly the young lady that attended ( true Saints fan.lol)to us was great.I did make a note when reserving that we were celebrating our birthdays upon entering the room we inspected everything and noticed the sheets had stains and a hole.Mrs/Ms Sandy who is incharge of housekeeping was very attentive and took care of it immediately along with being very apologetic.The bathtub had a drainage problem but we just dealt with it . My reservations included breakfast which if you pay an additional 8.95 upgrade fee will allow you to add hot items. The breakfast was very good our waiter Darron was awesome. My last visit I was able to get chopped lobster added to my omelet this time was a no go. I'm going to say it's probably more costly now to offer that then before. I forgot to mention that nothing special was done for the our bdays and I wasn't looking for anything extravagant but just an acknowledgement (i.e. a notecard ) I love the convenience to the outlets and all the sight seeing attractions by staying at this Hilton but I was hoping to have the same experience. Thank you to the few that were so pleasant during our stay there its the little details that were missed that could of made this great.
us3 night trip
Very good 8.0
Stratospheric Cost of Parking
Fine comfortable room, nice lobby, good internet access, and well located. The mediocre rating is for the extremely high cost of parking.
Cliff, us2 night family trip
Exceptional 10.0
Not happy that brunch was 33 per person and much of the food was gone. Nothing new was being put out. Disappointing.
Kim, us4 night family trip
Exceptional 10.0
Best location in NOLA
Check in was fast and the front desk service was exceptional thanks to Christian. We had an issue with our room not being cleaned one day due to a staff shortage. Otherwise this is a great location since we like to visit Harrahs to gamble and the French Quarter is right there. Also, the not to be missed WW2 museum is close by and grabbing a trolley to go to the zoo and Garden District is effortless. The Riverfront Mall is a great place to get some climate controlled walking in plus great shopping and food court. You can enter the Mall through a tunnel from the Hiton Riverside so you keep out of the weather. We come and stay at the Hilton Riverside for 10 days to 2 weeks every year and love the comfy beds. Finding a good bed is priceless!
Pablo, us10 night trip
Exceptional 10.0
Very spread out, dated on some buildings. Have stayed at 2 different buildings. Walkable and convenient. This room had no view. Very large hotel.
Iris, us2 night family trip

Hilton New Orleans Riverside - New Orleans

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