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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Golden Sands Resort by Shangri-La, Penang - George Town

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Batu Feringgi Beach, Batu Feringgi, George Town, Penang, 11100, Malaysia

4-star beachfront resort with golf course, near Ferringgi Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Notes

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Comfortable

Golden Sands Resort by Shangri-La, Penang - George Town

More Info: 6823 2342

from S$90
  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Twin Beds, Sea View
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around Golden Sands Resort by Shangri-La, Penang - George Town

Landmarks

  • On the beach
  • Ferringgi Beach - 2 min walk
  • Tropical Spice Garden - 30 min walk
  • ESCAPE Adventureplay - 4.2 mi / 6.8 km
  • Entopia by Penang Butterfly Farm - 4.3 mi / 7 km
  • Penang National Park - 4.7 mi / 7.6 km
  • Gurney Drive - 6.6 mi / 10.6 km
  • Gurney Plaza - 7.5 mi / 12.1 km

Getting around

  • Penang Intl. Airport (PEN) - 47 min drive
  • Penang Sentral - 53 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Golden Sands Resort by Shangri-La, Penang - George Town’s small print

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort by Shangri-La, Penang George Town
  • Golden Sands Resort by Shangri-La, Penang Resort George Town
  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La
  • Golden Sands Resort by Shangri-La, Penang Resort

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

Optional extras

Rollaway beds are available for MYR 150 per night

Continental breakfast is offered for an extra charge of MYR 64 for adults and MYR 32 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Golden Sands Resort by Shangri-La, Penang - George Town

  • Is there a pool at Golden Sands Resort by Shangri-La, Penang?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Golden Sands Resort by Shangri-La, Penang?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Golden Sands Resort by Shangri-La, Penang?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Golden Sands Resort by Shangri-La, Penang?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • What is there to do near Golden Sands Resort by Shangri-La, Penang?
    Recommended spots to visit include Ferringgi Beach (2-min walk) and Tropical Spice Garden (1.6 mi), along with ESCAPE Adventureplay (4.2 mi) and Entopia by Penang Butterfly Farm (4.3 mi).
  • Are there restaurants at or near Golden Sands Resort by Shangri-La, Penang?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Gurney Drive (6.6 mi).

Recent reviews

Very good 8.0 From 628 reviews

Poor 2.0
Outdated hotel
Very old hotel with outdated bathroom and dirty tub. I don’t know how this can be part of Shangri la.
Amy, sg4 night family trip
Good 6.0
What a “5 star” experiences
I was there to celebrate my birthday. Unfortunately the hotel is overbooked and I do not get king size bed and rather 2 single bed and they combine for me. I am local and they request for ic checking to get exempt from tourism tax upon check in. However, they still deducts myr 30 from me upon checkout until I provide clarification only get refund. The room is also dirty and disappointed. Furthermore, item is not put at place they should be.For example I am not able to find the remote and call to reception request for it.
CHIN PINN, sg1 night trip
Very good 8.0
Not bad
Service was good. Full occupancy. Hotel was super busy esp during breakfast timing. Hotel only provided me 2 towels on check in and I had to ask for floor mat and hand towel. Room was sandy. Breakfast spread was good. Room was right beside the mosque and get really loud during prayer time.
sg2 night family trip
Fair 4.0
probably worst of Shangr-La property
worn out, heavily used and not maintained!
RAI, sg1 night business trip
Good 6.0
The pool experience was good. Glad to see the life guard are strict to ensure everybody's safety. Just a little disappointed that the bathroom was not clean properly. Whole bath room floor is full with sand. The chair in the dining area are dirty too with food residue all over the cushion.
Siek Lee, sg1 night family trip
Very good 8.0
Comfortable hotel
The round mirror in the bathroom dropped down. I believed it had dropped before and was not repaired properly..
Henn Kiew, sg1 night trip with friends
Exceptional 10.0
Excellent service
This was a wonderful hotel to stay in. The service was excellent (including the staff very kindly leaving a birthday cake for my fiancée whose birthday it was during our stay without us even mentioning it)! The pool is lovely and the beach is just seconds from the hotel. There are a wide range of activities to take part in too. The only thing that slightly slowed us down in the morning was breakfast. It took some time to get a table on both days but the food was worth the wait - lots of choice and good quality.
sg2 night family trip
Exceptional 10.0
Great resort for the kiddos
Great resort for the kids to have fun
Irene, sg4 night family trip
Fair 4.0
Comforter riddled with dozens of pointy allpins
We take health and safety very seriously but were disappointed with our experience at Golden Sands Resort. Getting stung by the comforter and then finding the comforter riddled with dozens of allpins was definitely not what we expected when we booked this hotel. The devil-may-care nonchalant attitude of the housekeeping staff was equally disappointing. Also note that the breakfast area was crowded with long queue for tables even during the hours the traffic was supposed to be low.
Ambuj, sg3 night romance trip
Very good 8.0
Great hotel and friendly staff
Great hotel with full facilities. Friendly staff.
sg1 night romance trip

Golden Sands Resort by Shangri-La, Penang - George Town

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