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1 room, 2 adults

Hotel Jen Penang - Penang

4-star4 stars
Magazine Road, George Town, Penang, Penang, 10300, Malaysia

4-star hotel with outdoor pool, connected to a shopping center, near KOMTAR
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Beach
Beautiful beach
Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
770See all 770 Hotels.com reviews
From 2,333 reviews

TripAdvisor Traveller Rating

Hotel Jen Penang - Penang

More Info: 6823 2342

from S$87
  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club)

What’s around Hotel Jen Penang - Penang

Top spots nearby

Recommended by this property

  • KOMTAR (2-minute walk)
  • 1st Avenue Mall (2-minute walk)
  • Prangin Mall (3-minute walk)

Getting around

  • Penang (PEN-Penang Intl.) - 25 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free beach shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - This Cafe specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Hotel Jen Penang - Penang’s small print

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La
  • Hotel Traders Penang
  • Penang Hotel Traders
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel
  • Hotel Jen Penang

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 59 for adults and MYR 28 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 117 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 770 reviews

Hotel Jen Penang - Penang
Exceptional10.0
Great room
Room was well taken care of & all amenities within the room was in great condition. Will return to Hotel Jen in my next trip to Penang!
A Traveller, sg1 night business trip
Hotel Jen Penang - Penang
Very Good8.0
Uncleaned Room Given
During our check-in, we were surprised that we were actually given a room that was not cleaned after the last check out so we called the reception and was arranged for another room after 15 to 20 mins. The receptionist honestly requires better customer service training. Twice over the phone, they hung up the call without any form of courtesy like "Thank you" or "Bye". Other than that the room is clean and cosy.
A Traveller, sg2 night trip with friends
Hotel Jen Penang - Penang
Very Good8.0
Pleasant stay with a slight downside.
Pleasant stay, cleanliness above average. When looked out of the window abit sad ..... 1 room you see the roof of the next building and the order room you see a hotel better than the one u staying in. Neighbour was abit loud in the middle of the night. Not sure is the sound proof issue or those women 😅
A Traveller, sg2 night family trip
Hotel Jen Penang - Penang
Very Good8.0
Short family holiday.
Great location. Hotel breakfast not up to our expectation. Friendly staff.
Peggy, sg2 night family trip
Hotel Jen Penang - Penang
Exceptional10.0
Wonderful experience at hotel jen
It was great staying in this hotel! Modern looking room. Clean beds and sheets. Nice toilet design with speaker inside to hear what tv was showing. Pleasant and relaxing stay.
Not Provided, sg2 night family trip

See all reviews

Hotel Jen Penang - Penang

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