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Florence Garden Hotel

2.5 stars2.5 stars
7304 E 21st StIndianapolisIN46219United States of America
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Good3.2 / 5
Room
Room is all right
Location
Location is inconvenient
Value for money
Best value for money
Pool
Great pool
226See all 226 Hotels.com reviews
From 251 reviewsTripAdvisor Traveller Rating

Florence Garden Hotel

from S$123
  • Classic Room, 2 Double Beds
  • Classic Room, 1 King Bed
  • Two Full Beds Non-Smoking
  • One King Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Quinta Inn Hotel Indianapolis East
  • Quinta Inn Indianapolis East
  • Indianapolis La Quinta
  • La Quinta Indianapolis East Hotel Indianapolis
  • Quinta Indianapolis East
  • Florence Garden Hotel Indianapolis
  • Florence Garden Indianapolis

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Florence Garden Hotel’s small print

Also known as

  • Quinta Inn Hotel Indianapolis East
  • Quinta Inn Indianapolis East
  • Indianapolis La Quinta
  • La Quinta Indianapolis East Hotel Indianapolis
  • Quinta Indianapolis East
  • Florence Garden Hotel Indianapolis
  • Florence Garden Indianapolis

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 226 reviews

Florence Garden Hotel
Fair2.0 / 5
Meh--OK for a night, but won't come back
Hard to find: one of 3+ hotels behind a high wall, with no signage visible to those approaching from nearby I-70 and I-465. Under removation: Our room was said to be complete, but if faux-marble floor tile, tired wooden furniture (dark TV-dresser cabinet was current two decades ago), a single chair whose seat height lever no longer works, and Dish TV with skimpy selection of channels, most of it analog, is the "after" picture, the renovation plan is a bust. Beds very soft, with mattresses sliding off the box springs--didn't sleep well. Hazardous bathroom: walk-in marble shower seems accessible (very low sill, entry door wide enough for a wheelchair), but there are no grab bars and no shower mat; we didn't dare use it. Mediocre breakfast: only hot options involved toaster and waffle maker, the latter undercooking the odd-tasting batter. Cheap Styrofoam cups and plates, cheap plastic utensils. Good selection of tea (but hot water not very hot--and in a too-large Styrofoam cup). No newspaper, and the endless loop of vocal jazz standards meant TV sound in dining area was turned off. Odd proportions in all public and guest rooms, sterile lobby oddly laid out, and and oversized, stark white statues of Lorenzo di Medici and Donatello (the Florentine, not the ninja turtle) added to the surreal quality.
1 night romance trip
Florence Garden Hotel
Poor1.0 / 5
Ripped Off
My stay was horrible. I booked my room on October 19th. I had reserved a room with two double beds because I was taveling with my daughter.It turns out my wife was able to attend this conference so I thought I was ok, and was prepared to pay any additional charges.When I arrived on November 11th at 4:30 in the afternoon the front desk said my room was not ready(1hr wait) and all they had was a room with one king size bed. They also informed me there were no cots available.When I mentioned that I booked in advance their answer was "Oh...thats how it comes up" Whats the point of making a reservation.... My weekend now cost me almost $300.00 more than I anticipated because I had to scramble to find another hotel. Shame on you HOTELS.COM for this error as much as Florence Garden Hotel. .
2 night family trip
Florence Garden Hotel
Outstanding5.0 / 5
Our stay at Florence Garden Hotel was great. The location is a bit far from downtown but if you don't mind a 10 minute drive it really is not a big deal. The staff was friendly and the hotel is very nice. One plus is that, since the hotel is attached to the Marriott next door, you are allowed to use the Marriott's facilities, including the pool and the gym.
1 night business trip
Florence Garden Hotel
Excellent4.0 / 5
Clean and comfortable
It was hard to find with no signage. The beds and pillows were clean and comfortable. The bathroom was clean but small. The continental breakfast was typical. The foyer and breakfast room could use some rugs, paintings or tapestries to absorb the sound bouncing around in there. It was a decent hotel and will be even better once the renovations are over.
1 night family trip
Florence Garden Hotel
Fair2.0 / 5
A Motel in Hotel's Clothing
This place is best described as "a motel in hotel's clothing". On first glance, it seems nice. The lobby is big and nice...registration was tedious as I had to fill out a form with all kinds of personal info as well as the make, model, year, color and license plate # of my car (very roadside motel like). The room seemed decent on first impression but there is NO insulation in the wall or door to the hallway and if someone speaks in the hallway within 10 (or more) doors of you, you can hear everything. The bathroom is large but the shower curtain rod was about to fall off the wall. There is a Marriot next door and I was told I could use their facilities (gym, pool, office, etc.) so I am thinking this place may have been a Marriot and has been purchased by an individual, thus the non chain name. There is an enormous (and very nice) breakfast area that was very poorly stocked. It was like a Days Inn or something similar with 3/4 of the beautiful space unused. Seems like it could be nice...probably once was but it has a long way to go to be a 3 star, much less a 4 star or higher hotel.
1 night family trip

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Florence Garden Hotel

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