Choose dates to view prices

Casa Chukum Bacalar

Photo gallery for Casa Chukum Bacalar

Garden view
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Casa Chukum Bacalar

Casa Chukum Bacalar

2.5 star property
Lakefront hotel with outdoor pool, near Fort of San Felipe

9.8/10 Exceptional

57 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

Room options

About this area

What's nearby

  • In Mario Villanueva Madrid

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
  • Corozal (CZH) - 57 min drive


  • Picaflor - 2 min walk
  • Bote de Leche - 2 min walk
  • Ixchel - 3 min walk
  • La Playita - 3 min walk
  • Cocina Orizaba - 5 min walk

About this property

Casa Chukum Bacalar

Enjoy your visit to Bacalar with a stay at Casa Chukum Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights. Fellow travelers love the helpful staff and breakfast.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Water dispenser


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 150 for adults and MXN 100 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts cash.

Also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum
Casa Chukum Bacalar Hotel
Casa Chukum Bacalar Bacalar
Casa Chukum Bacalar Hotel Bacalar

Frequently asked questions

Does Casa Chukum Bacalar offer free cancellation for a full refund?
Yes, Casa Chukum Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Chukum Bacalar?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Casa Chukum Bacalar on 11 December 2022 start from S$114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Chukum Bacalar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Chukum Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Casa Chukum Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Chukum Bacalar?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Chukum Bacalar?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Casa Chukum Bacalar and nearby?
Casa Chukum Bacalar has an outdoor pool and a garden.
Are there restaurants at or near Casa Chukum Bacalar?
Yes. Nearby restaurants include La Playita (3-min walk), Cocina Orizaba (5-min walk), and Mango y Chile (5-min walk).
What's the area around Casa Chukum Bacalar like?
Casa Chukum Bacalar is a short 2-minute walk from Laguna Bacalar Ecological Park and 3 minutes' walk from Lake Bacalar. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing stay at Casa Chukum
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
Ben, 3-night trip
Verified guest review

10/10 Exceptional

I found the entire staff was extremely friendly and genuine in wanting to insure I had a good experience, The biggest drawbacks for me was there was no on site parking. The hotel however was very clean and I felt relaxed and comfortable
Alan, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Wonderful Boutique Hotel In An Amazing Place
We had such a wonderful time at Casa Chukum! Deborah & Marco are the absolute best hosts and have created an atmosphere at their boutique hotel that is as magical as Lake Bacalar itself. The layout of the hotel is done incredibly well, the staff is amazing, and again, Deborah & Marco went the extra mile for us everyday. This place already has numerous outstanding reviews, it deserves another one!
Mark, 3-night trip
Verified guest review

10/10 Exceptional

Beautiful hotel within walking distance of beach
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Mary Jo, 2-night trip
Verified guest review

10/10 Exceptional

Laid-back Oasis
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
James, 3-night trip
Verified guest review

8/10 Very good

Very nice stay - can recommend
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
Torsten, 1-night family trip
Verified guest review

10/10 Exceptional

Great place to stay
Great place to stay and owners were on site. Very friendly staff.
Steve, 2-night trip
Verified guest review

10/10 Exceptional

Excellent stay on beautiful Bacalar
Only a good words! Excellent location, beautiful small oasis, good wi-fi and especially the staff! - Debbie, she is amazing, she helped us with everything (book a tours, recommend a restaurants,…) and she is really nice and polite and always looked on our wishes!
Matej, 2-night trip
Verified guest review

10/10 Exceptional

This place is really beautiful and relaxing to stay at. Close to everything. Debbie is super nice and extremely helpful booking our tours, taxis even our Covid test. I highly recommend this hotel. May be the only thing needs to be improve is the AC, it does get cold enough, but very minor issue. We will stay here again for sure!!
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Top pick
Amazing staff, very clean, cute design, best place to stay in Bacalar.
amin, 2-night family trip
Verified guest review