Santhiya Phuket Natai Resort & Spa

5.0 star property
Takua Thung beachfront hotel with spa, restaurant

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Santhiya Phuket Natai Resort & Spa

Photo gallery for Santhiya Phuket Natai Resort & Spa

Premium bedding, in-room safe, cots/infant beds, rollaway beds
Terrace/patio
Lobby
Daily buffet breakfast (THB 700 per person)
In-room dining

Overview of Santhiya Phuket Natai Resort & Spa

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
8 Moo 14, Khok Kloi, Takua Thung, Phang Nga, 82140
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Airport shuttle
  • Air conditioning
  • Garden
Feel at home
  • Cots/infant beds (surcharge)
  • Children's pool
  • Fridge
  • Separate dining area
  • Television
  • Garden

Room options

Hideaway Pool Villa

  • 165 sq m
  • Sleeps 3
  • 1 King Bed

Garden Pool Suite

  • 140 sq m
  • Sleeps 3
  • 1 King Bed

Two Bedroom Pool Suite

  • 280 sq m
  • Sleeps 6
  • 2 King Beds

Plus Round Trip Phuket Airport Transfer - Deluxe Pool Suite

  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Plus Round Trip Phuket Airport Transfer - Hideaway Pool Villa

  • 165 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Pool Suite

  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Plus Round Trip Phuket Airport Transfer - Garden Pool Suite

  • 140 sq m
  • Sleeps 3
  • 1 King Bed

Plus Round Trip Phuket Airport Transfer - Two Bedroom Pool Suite

  • 280 sq m
  • Sleeps 6
  • 2 King Beds

About this area

What's nearby

  • On the beach
  • Natai Beach - 1 min drive
  • Mai Khao Beach - 11 min drive
  • Yacht Haven Marina - 20 min drive
  • Splash Jungle Water Park - 21 min drive
  • Nai Yang Beach - 34 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Edge - 12 min walk
  • Fashi Restaurant - 6 min drive
  • TONE Espresso and Brew Bar - 4 min drive
  • หย่องหง่าน แต่เตี้ยม - 6 min drive
  • Sri Panwa - 4 min walk

About this property

Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa is a great choice for your beach stay in Takua Thung. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property hosts an optional New Year's Eve gala dinner for guests staying on December 31, 2023. Guests who wish to attend must book the gala dinner at least 7 days in advance. Fees are THB 3,600 per adult and THB 1,800 per child ages 2-11, collected by the property. There are no fees for children age 1 and younger to attend with paying adults.
  • For bookings made after August 15, 2023, this property's mandatory gala dinner fee on December 31, 2023 is included in the room rate for 4 persons for bookings in the "Two Bedroom Pool Suite" room type, and 2 persons for bookings in all other room types. Additional fees of THB 3600 per adult and THB 1800 per children ages 2-11 apply for guests exceeding this number. There is no fee for additional children ages 0-1.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 35-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Separate dining area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 700 for adults and THB 500 for children
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Cots/infant beds are available for THB 450.0 per night
  • Rollaway beds are available for THB 2500.0 per night
  • Airport shuttle for children between the ages of 3 and 12 costs THB 700 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Santhiya Phuket Natai Resort Takua Thung
Hotel Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Takua Thung
Takua Thung Santhiya Phuket Natai Resort & Spa Hotel
Santhiya Phuket Natai Resort
Santhiya Phuket Natai
Hotel Santhiya Phuket Natai Resort & Spa

Frequently asked questions

Does Santhiya Phuket Natai Resort & Spa offer free cancellation for a full refund?
Yes, Santhiya Phuket Natai Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Santhiya Phuket Natai Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Santhiya Phuket Natai Resort & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Santhiya Phuket Natai Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Santhiya Phuket Natai Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Santhiya Phuket Natai Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 700 per vehicle one-way.
What are the check-in and check-out times at Santhiya Phuket Natai Resort & Spa?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Santhiya Phuket Natai Resort & Spa and nearby?
Santhiya Phuket Natai Resort & Spa has 2 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near Santhiya Phuket Natai Resort & Spa?
Yes, there's an on-site restaurant.
Does Santhiya Phuket Natai Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Santhiya Phuket Natai Resort & Spa have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Santhiya Phuket Natai Resort & Spa like?
Santhiya Phuket Natai Resort & Spa is a short 10-minute walk from Natai Beach and 4 minutes' walk from Pilai Bridge.

Reviews

8.8

Fabulous

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Armada VVS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanaporn, 3-night trip
Verified Hotels.com guest review

6/10 Good

Tal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very beautiful property, well decorated. Very quiet and attentive staff. But a bit Isolated and expensive prices for anything booked through the hotel making it very expensive to go and see or do anything. Loved it though and can recommend.
Verified Expedia guest review

10/10 Exceptional

Beautiful villa with an amazing pool and friendly staff. The area of the hotel is abit isolated
Miriam, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Hotels.com guest review

6/10 Good

The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.
Verified Expedia guest review

8/10 Very good

HAET NIM, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasemin, 5-night trip
Verified Hotels.com guest review