Auténtico Monterrey

4.0 star property
San Pedro Garza García hotel with outdoor pool, connected to a shopping centre
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Auténtico Monterrey

Photo gallery for Auténtico Monterrey

Meeting facility
Outdoor pool, pool cabanas (surcharge), pool loungers
View from room
In-room safe, desk, blackout curtains, soundproofing
Interior

Overview of Auténtico Monterrey

8.0

Very good

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Meeting rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Standard Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Master Lounge

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sleeps 2
  • 1 King Bed

Master Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Plaza Fiesta San Agustin - 4 min drive
  • Galerias Monterrey - 5 min drive
  • Auditorium Pabellón M - 6 min drive
  • Alameda - 6 min drive
  • Macroplaza - 7 min drive
  • Monterrey Institute of Technology - 8 min drive
  • Fundidora Park - 9 min drive
  • Cintermex - 10 min drive
  • Arena Monterrey - 10 min drive
  • U.S. Consulate General - 11 min drive
  • Estadio Universitario - 11 min drive

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 38 min drive
  • Airport drop-off service

Restaurants

  • Kampai - 5 min walk
  • El Camino Food Truck - 4 min walk
  • KOLI Cocina de Origen. - 20 min walk
  • Sibau - 5 min walk
  • Kampai - 10 min walk

About this property

Auténtico Monterrey

Placing you 4.2 mi (6.8 km) from Macroplaza and 5.8 mi (9.4 km) from Fundidora Park, Auténtico Monterrey offers airport drop-off service (available 24 hours) for MXN 450 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a poolside bar, a snack bar/deli and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport drop-off on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 60-inch plasma TV

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Reys Café – On-site restaurant.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 450 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Frequently asked questions

Does Auténtico Monterrey offer free cancellation for a full refund?
Yes, Auténtico Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Auténtico Monterrey?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Auténtico Monterrey?
Yes, there's an outdoor pool.
Are pets allowed at Auténtico Monterrey?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Auténtico Monterrey?
Yes, there's free self parking.
Is an airport shuttle service offered by Auténtico Monterrey?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 450 per vehicle.
What are the check-in and check-out times at Auténtico Monterrey?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Auténtico Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (7-min drive) and Foliatti Casino (9-min drive) are both nearby.
What is there to do at Auténtico Monterrey and nearby?
Auténtico Monterrey has an outdoor pool.
Are there restaurants at or near Auténtico Monterrey?
Yes, there's an on-site restaurant, Reys Café.
What's the area around Auténtico Monterrey like?
Auténtico Monterrey is located a short 1-minute walk from Paseo San Pedro.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Very disappointed
It wasn’t what we were expecting. We wanted to give a chance to a local hotel but it was a mistake. It was difficult to enter the property, food was very salty (we left our dishes almost unfinished), it was very noisy at night because of the restaurant/bar, and the room didn’t have the basic amenities that you expect that a hotel has. Furthermore, the room was very hot. It’s not a central air conditioner, they have a split inside of a box. The air does not flow properly. Not recommended at all, book AC Hotel by Marriot or MS Millenium instead.
Mini split inside of a box. It doesn’t let the air flow properly.
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

LAURA, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nahum, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ana Teresa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Guillermo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Needs Improvement
Room did not cool thoroughly. Pillows not comfortable. No iron; steamer sparked a fire. Cups to make coffee in room, disposable, were dirty/used. Pool was reserved for private parties. Guest were not able to use or access.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bonito hotel, comodo y muy centrico
RICARDO, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fabiola, 4-night trip
Verified Expedia guest review

2/10 Poor

El hotel no es como sale en la pagina. Lejos de ser un 4 estrellas. Pesimo.
David, 3-night family trip
Verified Expedia guest review

6/10 Good

it wasn’t as good as we expected
Magda Esther, 2-night romance trip
Verified Expedia guest review