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New Otani Inn Tokyo

Photo gallery for New Otani Inn Tokyo

Front of property
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board
Down duvets, desk, blackout curtains, iron/ironing board

Overview of New Otani Inn Tokyo

New Otani Inn Tokyo

3.0 star property
3-star hotel in Tokyo with restaurant and bar/lounge

7.6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Connecting rooms available
The price is S$126
Price available on 18/04/2023
Map
1-6-2 Osaki, Shinagawa-ku, Tokyo, Tokyo-to, 141-0032

Guests rated this location 8.6/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Shinagawa
  • Tokyo Bay - 44 min walk
  • Roppongi Hills - 15 min drive
  • Yoyogi National Gymnasium - 9 min drive
  • Shibuya Crossing - 21 min drive
  • Tokyo Tower - 18 min drive
  • Tokyo Midtown - 18 min drive
  • Tokyo Big Sight - 19 min drive
  • National Stadium - 10 min drive
  • Rainbow Bridge - 10 min drive
  • Tokyo Imperial Palace - 20 min drive

Getting around

  • Tokyo (HND-Haneda) - 21 min drive
  • Osaki Station - 4 min walk
  • Gotanda Station - 11 min walk
  • Osaki-Hirokoji Station - 11 min walk
  • Takanawadai Station - 19 min walk
  • Togoshi Station - 24 min walk
  • Shirokanedai Station - 28 min walk

Restaurants

  • 親父の製麺所 - 4 min walk
  • てんや 大崎ニューシティ店 - 3 min walk
  • いわし料理の店味楽 - 3 min walk
  • 梅蘭 ゲートシティ大崎店 - 2 min walk
  • YEBISU BAR 大崎店 - 3 min walk
Map

About this property

New Otani Inn Tokyo

When you stay at New Otani Inn Tokyo, you'll be 2.3 mi (3.7 km) from Tokyo Bay and 4.6 mi (7.5 km) from Tokyo Tower. For a bite to eat, guests can visit FUNACHAYA, which serves breakfast, lunch and dinner. Also, this hotel is 4.5 mi (7.2 km) from Shibuya Crossing and 5.3 mi (8.6 km) from Tokyo Big Sight. The helpful staff and overall property condition get great marks from fellow travellers.

Languages

English, Japanese

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 427 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (JPY 2200 per night)
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

Working away

  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

FUNACHAYA – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge – This café serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2541.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for JPY 2420.0 per night
  • Rollaway beds are available for JPY 4840.0 per day

Parking

  • Covered self-parking costs JPY 2200 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Frequently asked questions

Does New Otani Inn Tokyo offer free cancellation for a full refund?
Yes, New Otani Inn Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at New Otani Inn Tokyo?
As of 23 March 2023, prices found for a 1-night stay for 2 adults at New Otani Inn Tokyo on 18 April 2023 start from S$126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at New Otani Inn Tokyo?
This property confirms that guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at New Otani Inn Tokyo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Otani Inn Tokyo?
Yes. Self-parking costs JPY 2200 per night.
What are the check-in and check-out times at New Otani Inn Tokyo?
You can check in from 2 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at New Otani Inn Tokyo and nearby?
Recommended spots to visit include Tokyo Tower (4.6 mi) and Tokyo Imperial Palace (6.1 mi), along with Tokyo Dome (8.4 mi) and Edo-Tokyo Museum (8.6 mi).
Are there restaurants at or near New Otani Inn Tokyo?
Yes, there's an on-site restaurant, FUNACHAYA.
What's the area around New Otani Inn Tokyo like?
New Otani Inn Tokyo is in Shinagawa, a short 4-minute walk from Osaki Station. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.3/10

Amenities

7.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

No smoking room is available.
kunitsugu, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Todd, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast!
Motohico, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is an old business hotel. Very disappointing
John, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hamza, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect location, too warm in winter
The location was perfect, not too busy and right next to the station. Lots of options around but for the most part I was outside of the area. Room was very basic and building can either be on heating or air conditioning, so since it was a mild winter I was pretty hot. I told the front desk and they gave me a table fan so that paired with the humidifier in the room made it more comfortable. Staff spoke English and was very kind.
Therese, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was hard to control the air temperature in the room
Reo, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Keng soon, 1-night trip
Verified Expedia guest review

8/10 Very good

Very near the metro
Very convenient location
1-night family trip
Verified Hotels.com guest review

6/10 Good

The location is excellent, as the hotel is connected with the Osaki station, which is next to Shinagawa. New Otani has been well known as a distinguished hotel in Japan and the staff is definitely nice. On the other hand, facilities are old (unstable wi-fi, no wall outlets near bed, and thin door that does not block voices from other rooms), and the room is not necessarily clean possibly due to the shortage of the cleaning staff in the corona pandemic.
Verified Expedia guest review