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All properties in Siem Reap, Siem Reap Province, Cambodia

The Royal Family Suites

Luxury hotel with 2 outdoor pools, connected to the convention center, near Old Market Area

  • Free WiFi and free parking
From
S$228

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  • Hotel Front
  • Hotel Front
  • Pool
  • Family Suite - Living Area
  • Hotel Front
Hotel Front. Image 1 of 65.
1 / 65Hotel Front
Psar Kraoum Road, Siem Reap, Siem Reap Province, Cambodia
9.6.Exceptional.
  • Excellent service, we got caught up in the COVI-19 outbreak and instead of staying 5 days…

    Mar 19, 2020

  • The pool was the coolest I've ever seen! Our building's back door has steps to the pool,…

    Jan 26, 2020

See all 13 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 32 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 2 outdoor pools
    • Hot springs
    • Free airport shuttle

    For families

    • Children's pool
    • Playground on site
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Private spa tub
    • Television

    What’s around

    • Siem Reap Art Center Night Market - 20 min walk
    • Angkor Night Market - 21 min walk
    • Pub Street - 24 min walk
    • Royal Garden - 36 min walk
    • Angkor National Museum - 42 min walk
    • Old Market Area - 18 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • The Royal Family Suites - All inclusive
    • Luxury Suite with Garden View
    • Family Suite
    • Luxury Twin Suite with Balcony
    • Suite with Pool View

    What’s around

    Landmarks

    • Siem Reap Art Center Night Market - 20 min walk
    • Angkor Night Market - 21 min walk
    • Pub Street - 24 min walk
    • Royal Garden - 36 min walk
    • Angkor National Museum - 42 min walk
    • Old Market Area - 18 min walk
    • Siem Reap Royal Residence - 35 min walk
    • Cambodian Cultural Village - 3 mi / 4.9 km
    • Angkor Wat - 4.4 mi / 7 km
    • Floating Village - 6.3 mi / 10.1 km

    Getting around

    • Siem Reap Intl. Airport (REP) - 12 min drive
    • Free airport shuttle
    map
    See on map
    Psar Kraoum Road, Siem Reap, Siem Reap Province, Cambodia

    At a glance

    Hotel size

    • This hotel has 32 rooms
    • This hotel is arranged over 1 floor

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle (available 24 hours)*

    Parking

    • Onsite parking available only on request
    • Free onsite self parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Spa services on site
    • Steam room
    • Bicycle rentals on site
    • Playground on site
    • Pool sun loungers
    • Sauna
    • Pool umbrellas

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 100
    • Conference space
    • Conference space size (feet) - 2153
    • Conference space size (meters) - 200
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Year Built - 2018
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • Khmer

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Private spa tub
    • In-room massage available
    • Fireplace
    • Balcony

    Freshen up

    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: USD 165
    • New Year's Eve (31 December) Gala Dinner per child: USD 0 (from 6 to 11 years old)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Childcare is available for an extra charge
    • Rollaway beds are available for USD 60.0 per day
    • Children's club access is available for an extra charge
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests must contact this property in advance to reserve onsite parking

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
    • Hot springs access available from 8:30 AM to 8:30 PM
    • Guests must contact this property in advance to reserve access to the public bathing facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Royal Family Suite Hotel Krong Siem Reap
    • Hotel The Royal Family Suites
    • The Royal Family Suites Krong Siem Reap
    • The Royal Family Suite
    • Royal Family Suites Hotel Siem Reap
    • Royal Family Suites Hotel
    • Royal Family Suites
    • Hotel The Royal Family Suites Siem Reap
    • Siem Reap The Royal Family Suites Hotel
    • The Royal Family Suites Siem Reap
    • The Royal Family Suite
    • Royal Family Suite Krong Siem Reap
    • Hotel The Royal Family Suites
    • Royal Family Suites Siem Reap
    • Royal Family Suites Siem Reap
    • The Royal Family Suites Hotel
    • The Royal Family Suites Siem Reap
    • The Royal Family Suites Hotel Siem Reap
    • Royal Family Suites Hotel Krong Siem Reap
    • Royal Family Suites Hotel
    • Royal Family Suites Krong Siem Reap
    • Royal Family Suites
    • Hotel The Royal Family Suites Krong Siem Reap

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Royal Family Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change).
    • Yes, a free airport shuttle is available.
    • Onsite recreation at The Royal Family Suites includes hot springs. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a steam room. The Royal Family Suites also has a picnic area and a garden, as well as access to a nearby health club.
    9.6.Exceptional.
    • 10.0.Exceptional

      5stars

      Vompletely amazing resort.

      Ilkka, 2 night trip, Jan 9, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Large pool on the property as well as new large rooms. Nice grounds. Good upgrade if your VIP member. We have been to a lot of VIP hotels in Siem Reap and this is a good choice if you like the extra room and a large pool area. My reservation is they do not have buffet breakfast, but they do have a limited breakfast menu and some veggie material, no orange juice but other juices. The location is somewhat south of town. Thye did provide one ride to town, which was included in the reservation form. We had a little issue with a couple of clerks on that but it was resolved albeit reluctantly. Overall a good choice, but you always have to take in account Siem Reap has a very large of variety of very good hotels and they are experiencing a downturn in tourist this year which make the rates very attractive now.

      7 night family trip, Dec 19, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing hotel! Wonderful staff! Pool of dreams!

      The Royal Suites at The Memoire was fantastic. The staff was so accommodating and the hotel was lovely. The pool is amazing! As is the breakfast!! I would recommend this hotel to anyone who is visiting Cambodia- Siem Reap. An overall lovely place to stay!

      Amanda, 2 night romance trip, Jul 5, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      wonderful stay

      The place was amazing , people were wonderful. Great experience.

      SOTERIOS, 2 night family trip, May 16, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We had a wonderful stay during our family holiday. The rooms were so specious, well cleaned, nice decor ..etc. We would recommend this property and we will come back for our next coming trip.

      1 night family trip, May 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      최고의 호텔

      전담 직원이 배정되서 하나하나 세심하게 신경써줍니다. 직원들 친절하고 숙박시설 깨끗하고 기대이상이였습니다. 선택한다면 결코 후회하지 않을 호텔입니다.

      HOEJIN, 2 night trip with friends, Jan 22, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      私は、76歳の父母と一緒に5日間宿泊しました。all inclusiveプランで3食、空港送迎往復などのプランでした。空港に夜11時くらいに到着して、専用車でホテルスタッフが迎えに来てくれました。冷たいタオルと冷たい水を車の中で出してくれました。ホテルに到着すると、ドリンクを出してくれました。プランの説明をスタッフが説明してくれました。 空港送迎往復、3食の食事、全てのドリンク(食事中も、プールサイド、その他も)ウェルカムドリンク、 小さなお菓子のプレゼント スパ、ジム、マッサージ60分(毎日でも大丈夫) 市内送迎車行き無料(帰りは自分) 1日分観光の車、ランドリーサービス無料、レイトチェックアウトなど盛り沢山でした。 食事後、スパ使用時、ランドリーなど請求書レシートにサインしますがが無料と言われます。専属のスタッフがついてくれて色々と質問に答えてくれます。時々、連絡漏れがある時もありますが、皆さん親切に対応してくれました。 ロイヤルスイーツホテルはメモワールパレスの中のランクアップの部屋でした。まだ新しいホテルです。とても綺麗でプールが広いです。トイレとシャワーの排水が少し悪かったですが、すぐ対応していただきました。 今回の旅行では年寄りが一緒だったので、ホテルの食事などは安心でした。 レストランのスタッフの皆様、スパのスタッフの皆様、 とても親切にして頂き感謝しております。 ホテルのスタッフのメアーナさん、トラさん、サムバスさん、ヴァエナさんその他のスタッフの皆様ありがとうございました。 また、同じプランでシュリムアッブに来たいです。

      5 night family trip, Oct 13, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      ALEJANDRO, 4 night family trip, Feb 28, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Desmond A, 1 night trip, Dec 8, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hatsumi, 4 night trip with friends, Nov 25, 2019

      Verified Hotels.com guest review

    See all 13 reviews