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Lotte New York Palace

4.5 stars4.5 stars
455 Madison AveNew YorkNY10022United States of America, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Loved by guests
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Outstanding4.6 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
2222See all 2,222 Hotels.com reviews
From 3,175 reviewsTripAdvisor Traveller Rating

Lotte New York Palace

Hotel Info: 800 1205131

from S$458
  • Skyline King
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Room, 1 Double Bed
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, 1 King Bed, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Suite, 1 Bedroom, Tower
  • Superior Room, 2 Double Beds
  • Superior Room, One King Bed
  • Room, 2 Double Beds, View (Cathedral View)
  • Room, 1 King Bed, View (Cathedral View)
  • Superior Room, Two Double Beds
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed, Corner (Towers Corner)
  • Tower Double 2 Queen Beds
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View (Skyline View)
  • Premier Room, 1 King Bed, View (Skyline View)
  • Room, 1 King Bed, View, Corner (Cathedral View)
  • Luxury Room, 2 Queen Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Standard Room, 1 King Bed, View
  • Tower King
  • Room, 1 Double Bed, Tower
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50.0 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1981
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Tavern on 51 - Onsite bar. Open select days.

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50.0 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 2222 reviews

Lotte New York Palace
Excellent4.0 / 5
Ive stayed at this hotel before and I really enjoy it. On this ocassion my bed had a big sink hole and it was very uncomfortable. Not good for a 4 star hotel!
2 night trip with friends
Lotte New York Palace
Outstanding5.0 / 5
Great Hotel Terrible Parking Establishment
The trip was wonderful! The only complaint is the garage attached to the hotel was over priced. The online cost was not what they charged me even though it was discussed.
1 night family trip
Lotte New York Palace
Outstanding5.0 / 5
The stay here was amazing. They accommodated a last minute birthday request, provided excellent customer service, even umbrellas for the rain that lasted all day and night. This will definitely be my go to hotel from now on.
2 night romance trip
Lotte New York Palace
Outstanding5.0 / 5
Top Midtown Hotel
Awesome hotel, great location and staff
3 night business trip
Lotte New York Palace
Excellent4.0 / 5
Probably would think twice before booking again
Lovely hotel at a convenient mid-town location. Was disappointed not to receive the room I'd booked though - instead of a king bed in the corner with a view, I received two queen beds and had no view other than the side of a building.
1 night business trip

See all reviews

Lotte New York Palace

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