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1 room, 2 adults

Fairmont The Norfolk - Nairobi

5-star5 stars
Great for familiesThis property has good facilities for families.
Harry Thuku Road, PO Box 58581, Nairobi, 00200, Kenya

Luxury hotel with 2 restaurants, near University of Nairobi
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,341 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
Value
Value for money could be better

Fairmont The Norfolk - Nairobi

More Info: 6823 2342

from S$207
  • Deluxe Room, 1 King Bed, Multiple View
  • Executive Suite, 1 King Bed, Courtyard View
  • Room, 1 Queen Bed, Non Smoking, Multiple View (Fairmont Room)
  • Fairmont, Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Courtyard View
  • Deluxe Room, 2 Twin Beds, Non Smoking, Courtyard View
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace
  • Deluxe Room, 1 Queen Bed, Non Smoking, Terrace
  • Suite, 1 Queen Bed, Non Smoking (Karura)
  • Suite, 1 King Bed, Non Smoking (Duplex)
  • Junior Suite, 1 Queen Bed, Non Smoking
  • Fairmont, Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking, Courtyard View
  • Deluxe Room, 2 Twin Beds, Non Smoking, Terrace
  • Signature Suite, 1 King Bed, Non Smoking

What’s around Fairmont The Norfolk - Nairobi

Landmarks

  • In Central Business District
  • University of Nairobi - 16 min walk
  • Kenya National Theatre - 2 min walk
  • Jeevanjee Gardens - 6 min walk
  • City Market - 9 min walk
  • Nairobi National Museum - 10 min walk
  • Nairobi Gallery - 15 min walk
  • Central Park - 15 min walk

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 31 min drive
  • Nairobi (WIL-Wilson) - 17 min drive
  • Syokimau Station - 28 min drive
  • Nairobi Station - 30 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is 10 AM
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Swim-up bar
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1904
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Pembo has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Lord Delamere Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

Fairmont The Norfolk - Nairobi’s small print

Also known as

  • Fairmont Norfolk
  • Norfolk Nairobi
  • Fairmont The Norfolk Hotel
  • Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk Hotel Nairobi
  • Fairmont Norfolk Hotel
  • Fairmont Norfolk Hotel Nairobi
  • Fairmont Norfolk Nairobi
  • Norfolk Fairmont
  • Fairmont Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Fairmont The Norfolk Hotel Nairobi
  • Norfolk Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 8000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 65 reviews

Very good 8.0
Beautiful gardens, small rooms
The gardens and grounds were beautiful and well maintained. Lots of areas to spend time and relax. Service was great. Only issues were small rooms and bad views to the street in all standard rooms.
usRomance trip
Very good 8.0
Great stay
Loved the gardens and the grounds. The main restaurant was great and we enjoyed the breakfast. Charming bar. Everything was simple and straightforward. Only complaints are Tatu wasn’t great and room was very small.
usTrip with friends
Very good 8.0
Hmmmm
It’s generally good - no wow factor that I was looking for
Lynn, usBusiness trip
Exceptional 10.0
Best few hours in Nairobi's best hotel
At reception the sensitivity of the check in desk to our situation, short turn-around time. They suggested tea in the room, early morning and a double wake-up call. Everything worked seamlessly. A total professional operation that is still human and customer orientated. Rooms are English plugs but some have adaptors. Staff attentive, professional and you do not see them until you need them. The physical property is charming and has top security.
Clark, ieRomance trip
Very good 8.0
A charming property with oodles of culture. Beautifully maintained jewel, a prized possession of Kenyan history. Some of the finishing of the interiors leaves a bit to be desired, else fantastic.
in1 night romance trip

Fairmont The Norfolk - Nairobi

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