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Crystal Bay Resort

3.5 star property
3.5-star hotel in Watamu with 2 restaurants and 2 outdoor pools

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Crystal Bay Resort

Photo gallery for Crystal Bay Resort

View from room
View from room
Premium bedding, in-room safe, bed sheets
2 bars/lounges
Bathroom

Overview of Crystal Bay Resort

8.4

Very good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Free breakfast
  • Air conditioning
  • Free WiFi
Map
Jacaranda Road, Watamu, Coast Province, 80202
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Room service
  • Conference centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Room options

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Double Room, 1 King Bed, Garden View

Premium bedding, in-room safe, bed sheets

Standard Double Room, 1 King Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Premium bedding, in-room safe, bed sheets

Deluxe Double Room, 1 King Bed, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Living area

Family Room, Multiple Beds, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About this area

What's nearby

  • Watamu Beach - 8 min drive

Getting around

  • Malindi (MYD) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Swahili Dishes - 14 min walk
  • Bar Radio Maria - 7 min drive
  • Willy Beach Restaurant - 10 min walk
  • Licht Haus - 8 min drive
  • Club Kalahari - 13 min walk
Map

About this property

Crystal Bay Resort

Crystal Bay Resort is a great choice for your beach stay in Watamu. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Crystal Bay, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from noon until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 2 outdoor pools
  • Lockers available

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Bay – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Tamu – This beachfront restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Bay Resort Watamu
Crystal Bay Watamu
Hotel Crystal Bay Resort Watamu
Watamu Crystal Bay Resort Hotel
Hotel Crystal Bay Resort
Crystal Bay
Crystal Bay Resort Hotel
Crystal Bay Resort Watamu
Crystal Bay Resort Hotel Watamu

Frequently asked questions

Does Crystal Bay Resort offer free cancellation for a full refund?
Yes, Crystal Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crystal Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crystal Bay Resort?
Yes, there are 2 outdoor pools.
Are pets allowed at Crystal Bay Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Bay Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Bay Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Bay Resort?
You can check in from noon - 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Crystal Bay Resort and nearby?
Crystal Bay Resort has 2 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near Crystal Bay Resort?
Yes, there are 2 on-site restaurants, featuring beachfront dining, local and international cuisine and ocean views.

Reviews

8.4

Very good

8.8/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The serenity, the politeness of the staff and the place is very central.
Edna, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Pleasant!!
It was pleasant considering the hotel was fully booked.
Karima, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personale super gentile e disponibile! Pulizie giornaliere sia della camera che della piscina.
paola, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag
2-night family trip
Verified Expedia guest review