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Empress Premier Hotel

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Property entrance
Point of interest
Point of interest
Studio Suite | Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; local and international cuisine

Overview of Empress Premier Hotel

VIP Access

Empress Premier Hotel

5.0 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Mae Ping River
9.6 out of 10 Exceptional
9.6/10 Exceptional

152 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
199/42 Changklan Road, Charoen Prathet Soi 12, Amphur Muang, Chiang Mai, Chiang Mai, 50100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
For families
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Terrace

Room options

About this area

What's nearby

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 20 min walk
  • Tha Phae Gate - 31 min walk
  • Warorot Market - 4 min drive
  • Sunday Walking Street Market - 6 min drive
  • Wat Phra Singh - 6 min drive
  • Chiang Mai University - 7 min drive
  • CentralPlaza Chiang Mai Airport - 7 min drive
  • Central Festival Chiangmai - 8 min drive
  • Chiang Mai Rajabhat University - 10 min drive
  • Nimman Road - 9 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 19 min drive
  • Chiang Mai Railway Station - 10 min drive
  • Saraphi Station - 20 min drive
  • Lamphun Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ข้าวซอยสุธาสินี1 สาขา 1 - 3 min walk
  • บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com - 6 min walk
  • ป้าวรรณ ไก่ชีส - 4 min walk
  • ก๋วยเตี๋ยวต้มยำ3พี่น้อง กิ่ง ผึ้ง เป้า - 3 min walk
  • ราดหน้าหม้อดินเสวยนครปฐมโอชา - 4 min walk

About this property

Empress Premier Hotel

Empress Premier Hotel is only 4.5 mi (7.2 km) from the airport and offers a shuttle (available on request) for THB 250 per person one-way. You can indulge in Swedish massages, body wraps or aromatherapy, and grab a bite to eat at Lebrasserie, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation
  • Additional fees apply to children 1-9 years old for breakfast.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Local artist showcase
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Lebrasserie – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: THB 1500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 900 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 250 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 1500.0 per day
  • Airport shuttle service for children up to age 12 costs THB 150 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Empress Premier Hotel Chiang Mai
Empress Premier Chiang Mai
Empress Premier

Frequently asked questions

Does Empress Premier Hotel offer free cancellation for a full refund?
Yes, Empress Premier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Empress Premier Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Empress Premier Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Empress Premier Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Empress Premier Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Empress Premier Hotel?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is THB 250 per person one-way.
What are the check-in and check-out times at Empress Premier Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Empress Premier Hotel and nearby?
Empress Premier Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Empress Premier Hotel?
Yes, Lebrasserie offers local and international cuisine.
Does Empress Premier Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Empress Premier Hotel like?
Empress Premier Hotel is a short 3-minute walk from Riverside and 6 minutes' walk from Art in Paradise.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Tom, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

shihao, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and spacious. There isn’t much view. It is in a convenient location accessible to all venues and night markets. Taking taxi is easy to go around the city. The staffs are very courteous and helpful.
Waiman, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All was very good
Daniel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jimmy A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Robin, 1-night trip
Verified Expedia guest review

8/10 Very good

Overall, it was ok. It's not a 5-star hotel, it's more like a good 3-star property. The room was large, very clean, well cared for, and had a nice bathroom and comfortable bed. The dining options were very, very limited and mediocre at best. Room service ends at 9pm rather than being 24 hours as advised. The staff is nice but could be trained better to be more helpful. There is a feee parking garage which was nice. The location is outside of Old Town; it's about an 8 minute tuk-tuk ride to old town. It was easy to get a Grab (uber) and/or tuk-tuk but there wasn't much within walking distance. Would I stay again? Yes, as the room was very comfortable but don't expect much else.
Daniella, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff and great location
Wonderful staff who is always there to help. Cleanliness top notch. This is newly built wing of earlier existing hotel which is built to taste. They can help you with tours and arrange tuk tuk as well. Walking to night bazaar which makes it convenient.
Vineet, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Highly recommended
My family and I love the hotel! We enjoyed our stay very much. The rooms are spacious and clean, the staff are polite, helpful and attentive. I would stay there again and again. Great job, and keep up the good work.
Caroline, 4-night family trip
Verified Hotels.com guest review