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Crowne Plaza Houston River Oaks - Houston

3.5-star3.5 stars
2712 Southwest FwyHoustonTX77098United States of America, 6823 2342

3.5-star hotel with restaurant, near Menil Collection
  • Free WiFi
Good7.8
Service
Fantastic service
Location
Great location
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
1119See all 1,119 Hotels.com reviews
From 1,694 reviewsTripAdvisor Traveller Rating

Crowne Plaza Houston River Oaks - Houston

Hotel Info: 6823 2342

from S$107
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)
  • Room, 1 Queen Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3.00 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Spa services on site
Working away
  • 24-hour business center
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Houston River Oaks - Houston’s small print

Also known as

  • Crowne Plaza Houston River
  • River Oaks Crowne Plaza Houston
  • Crowne Plaza Houston River Oaks Hotel Houston
  • Crowne Plaza Houston River Oaks Hotel
  • Crowne Plaza Houston River Oaks
  • Crowne Plaza Oaks Houston
  • Crowne Plaza River Houston
  • Crowne Plaza River Oaks
  • Crowne Plaza River Oaks Hotel
  • Crowne Plaza River Oaks Hotel Houston
  • Crowne Plaza River Oaks Houston
  • Houston Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 9 per day

Valet parking costs USD 14 per day

Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Houston River Oaks - Houston

Landmarks

  • In Greenway Plaza-Upper Kirby
  • Menil Collection - 35 min walk
  • Lakewood Church - 18 min walk
  • River Oaks Country Club - 35 min walk
  • Rice Stadium - 35 min walk
  • Rothko Chapel - 37 min walk
  • Rice University - 38 min walk
  • Rienzi - 39 min walk

Getting around

  • Houston, TX (HOU-William P. Hobby) - 21 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston, TX (IAH-George Bush Intercontinental) - 31 min drive
  • Houston Station - 13 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle

Recent reviews

Good 7.8 From 1,119 reviews

Crowne Plaza Houston River Oaks - Houston
Good6.0
Mediocre
Older hotel that has seen its better days. Room smelled musty. Furniture soiled and walls dirty. A 2 night stay but the room wasn't cleaned, only made the bed.
A Traveller, us2 night trip
Crowne Plaza Houston River Oaks - Houston
Very Good8.0
Great front desk, bar staff needs some work
The rooms were humid. But the beds are really comfy. The location is perfect. The front desk staff is excellent! The bar staff is snobby and they need to practice the same friendly, helpful attitude as the front desk.
A Traveller, us1 night trip
Crowne Plaza Houston River Oaks - Houston
Good6.0
Needs and uplift
I have stayed at this hotel many times over the past two decades and I've always considered it to be a great place to stay. on this visit I noticed that is appeared to be getting somewhat dingy and dated looking. It was also louder than normal, and some of the guests seem to be involved in some questionable activities.
Brian, us1 night trip
Crowne Plaza Houston River Oaks - Houston
Fair4.0
Not a pleasant experience
The room was dirty, floor was not vacuumed, felt wet and sticky. Only two towels for 4 people. Room stayed too warm despite cranking the air condition way down.
Olamide, us2 night trip
Crowne Plaza Houston River Oaks - Houston
Poor2.0
Hotel.com & this property can do better.
Unfortunately- this was a very unpleasant experience at this hotel. The room had BED BUGS! My college son woke at 3am to bites on his body. While this came from wherever, the delayed attention in communication from staff after the fact in identifying the bug left me VERY DISAPPOINTED. We live in a world of Ticks & Lyme so answer by Monday should have been appropriate. It took a call to the GM (Wednesday)to elevate and get timely answer. The STRESS, No Sleep and Dragging 85yrs dad (which luckily was not bitten) out of the room at 4am will always stand out as the worst experience. Apologies & Refund - it’s a standard but you can IMPROVE on MANGEMENT PROCESS. I will not bev RETURNING or using your services. (I have pictures but I have learned a lesson)
CARLA CELINA, us1 night trip

See all reviews

Crowne Plaza Houston River Oaks - Houston

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