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The Ramsey

Photo gallery for The Ramsey

Exterior
Indoor pool
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Overview of The Ramsey

The Ramsey

3.0 star property
Adventure hotel with 1 indoor pools, connected to the convention centre, near LeConte Center at Pigeon Forge

8.2/10 Very good

1,025 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
3230 Parkway, Pigeon Forge, TN, 37868

Room options

About this area

What's nearby

  • Island at Pigeon Forge - 23 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive
  • LeConte Center at Pigeon Forge - 3 min drive
  • Christmas Place - 4 min drive
  • Titanic Museum - 4 min drive
  • Dollywood's Splash Country - 10 min drive
  • Dollywood - 22 min drive
  • Anakeesta - 13 min drive
  • Ripley's Aquarium of the Smokies - 13 min drive
  • Gatlinburg SkyLift Park - 18 min drive
  • Gatlinburg Convention Center - 15 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 55 min drive

Restaurants

  • Kinkaku Japanese Steak House - 3 min walk
  • Huck Finn's Catfish - 5 min walk
  • Alamo Steakhouse - 8 min walk
  • Mama's Farmhouse - 11 min walk
  • Bennett's Pit Bar-B-Que - 11 min walk

About this property

The Ramsey

The Ramsey puts you 1.2 mi (1.9 km) from Island at Pigeon Forge and 2.3 mi (3.8 km) from Titanic Museum. You can relax at the hot tub, work out at the 24-hour fitness centre or unwind with a drink at the bar/lounge. An indoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the pool and comfortable beds.

Languages

English, French, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 206 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited (max. 1 space per unit)
  • On-site parking includes off-street options

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Pool gate
  • Fence around the pool

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18801 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Hot tub
  • 24-hour pool access

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Hindi
  • Russian
  • Spanish

Room amenities

Be entertained

  • 36-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey Hotel
The Ramsey Pigeon Forge
The Ramsey Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey offer free cancellation for a full refund?
Yes, The Ramsey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ramsey?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ramsey?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at The Ramsey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ramsey?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Ramsey?
You can check in starting at 4:00 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Ramsey and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ramsey also has a 24-hour fitness centre and a picnic area.
Are there restaurants at or near The Ramsey?
Yes. Nearby restaurants include Kinkaku Japanese Steak House (3-min walk), Huck Finn's Catfish (5-min walk) and Alamo Steakhouse (8-min walk).
What's the area around The Ramsey like?
The Ramsey is a short 8-minute walk from Old Mill and 8 minutes' walk from Patriot Park. Travellers recommend the hotel for its quiet location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

4/10 Fair

Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Ramsey was a great hotel for our trip. We enjoyed the hot tub, great location, friendly staff and great city.
Tammy, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Deborah, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Ok but not good
The room looked old but comfortable the hotel needs re-reconditioning the breakfast was cold
Marshall, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Loved the movie playing for kids in pool but bar was not open & no pool towels were available
Anie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We had to book a last minute room due to our cabin being too icy to get to. We had to wait for our room to be cleaned, which was fine. After waiting awhile we decided to go get some dinner and told them we would return for our keys. When we came back, 4 hours after we initially checked in, we still waited since they had to “find” us a room. We try to be patient especially when things are busy but we were irritated at that point. Thankfully we had somewhere to sleep that night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas in the Smokies!
Great place to stay!
Garry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was great, Breakfast needs to improve, items were running out at 9:30 (Coffee, Orange juice, dishes, Napkins)
Alfred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean facility, quick and easy check in. 24hour pool area was wonderful. All vending machines were functional. Always someone available, even when we locked ourselves out of our room. Would recommend to others.
Diana, 3-night trip
Verified Hotels.com guest review