• The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

• Full breakfast is offered for an extra charge of JPY 6325 for adults and JPY 3162 for children (approximately)
• Airport shuttle service is offered for an extra charge of JPY 3200 per person
• Early check-in can be arranged for an extra charge (subject to availability)
• Late check-out can be arranged for an extra charge (subject to availability)

• In-room babysitting is available for an extra charge
• Airport shuttle service for children up to age 12 costs JPY 1600

• Self-parking costs JPY 4800 per night
• Valet parking costs JPY 5000.00 per night
• RV/bus/lorry parking is available for an extra charge
• Parking height restrictions apply

• Pool access available from 6:30 AM to 9:00 PM
• Guests under 16 years old are not allowed in the spa
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.