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DoubleTree by Hilton Hotel Cleveland - Westlake

Suburban hotel within easy reach of Crocker Park

  • Free WiFi and free parking
From
S$75
  • DoubleTree by Hilton Hotel Cleveland - Westlake
  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Pool
  • Indoor Pool
1 / 67Indoor Pool
7.2.Good.
  • Only problem was there was no hot water in room 504, for the two nights that we stayed.…

    Sep 4, 2020

  • Room was in very good shape and had all the amenities we needed. I would definitely come…

    Feb 13, 2021

See all 642 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 267 smoke-free guestrooms
  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Front desk safe

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In a regional park
  • Crocker Park - 17 min walk
  • Lake Erie - 34 min walk
  • Huntington Beach - 2.4 mi / 3.9 km
  • Westfield Great Northern Mall - 7.9 mi / 12.7 km
  • NASA Glenn Research Center - 9.8 mi / 15.7 km

Book this property and collect stamps after your stay

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Check availability

Please enter your dates
  • Standard Room, 2 Double Beds
  • Room, 2 Double Beds, Pool View
  • Room, 2 Double Beds, Poolside
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, Pool View
  • Suite, 1 King Bed, Pool View
  • Room, 2 Double Beds, Accessible, Bathtub
  • Room, 2 Double Beds, Accessible
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible
  • Suite, 1 King Bed, Poolside
  • Room, 2 Double Beds (Treat Yourself Amenity)
  • Room, 1 King Bed (Treat Yourself Amenity)
  • Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

Location

  • In a regional park
  • Crocker Park - 17 min walk
  • Lake Erie - 34 min walk

What’s around

Landmarks

  • In a regional park
  • Crocker Park - 17 min walk
  • Lake Erie - 34 min walk
  • Huntington Beach - 2.4 mi / 3.9 km
  • Westfield Great Northern Mall - 7.9 mi / 12.7 km
  • NASA Glenn Research Center - 9.8 mi / 15.7 km
  • Progressive Field - 16.1 mi / 25.9 km
  • Rocket Mortgage FieldHouse - 16.4 mi / 26.4 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 21 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 24 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
  • Elyria Station - 17 min drive
  • Cleveland Station - 24 min drive

At a glance

Hotel size

  • This hotel has 267 rooms

Arriving/leaving

  • Check-in time 4 PM-3:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 35 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 11000
  • Conference space size (meters) - 1022

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Cleveland-West
  • DoubleTree by Hilton Hotel Cleveland - Westlake Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel Westlake
  • Holiday Inn Cleveland-West Hotel
  • Holiday Inn Cleveland-West Hotel Westlake
  • Holiday Inn Cleveland-West Westlake
  • Holiday Inn Westlake
  • Westlake Holiday Inn
  • DoubleTree Hilton Hotel Cleveland Westlake
  • DoubleTree Hilton Cleveland Westlake
  • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel Cleveland - Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a pool.
  • Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bob Evans (15-min walk), La Campagna (2.1 mi), and Mojo's Coffee and More (2.2 mi).
  • Recommended spots to visit include Crocker Park (0.9 mi) and Lake Erie (1.7 mi), along with Huntington Beach (2.4 mi) and Westfield Great Northern Mall (7.9 mi).
7.2.Good.
  • 4.0.Fair

    Pool was closed for weeks prior to booking this was not shared on hotel.com website We cancelled on arrival

    Lindsey, 1 night family trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    It was great! Pool wasn't open because of covid but they did offer me a refund before I even checked in. Still stayed because every other pool is also closed at other hotels. Lysa was great at the front desk! Would love to stay there for my daughter's other competitions when the pool opens!

    Miranda, 2 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was close to where I wanted to be.

    2 night family trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Naw — I’d choose something else next time

    Too many people during Covid. All restaurants closed, yet Pool being used for a kids bday party and unavailable to others on Saturday. Large party occurring in a room on our hall. Note in the room about not throwing parties was a dead give away that this type of behavior is common in this hotel, yet no one around to control it. Not a prude, but this hotel was definitely not a luxury hotel. It was a party spot. Staff was fine, but no daily maid service, too few towels, dated. Felt like stepping into an 80s holidome. Lots of other choices nearby — if you want a quiet stay with a room close to your car and service beyond one person behind a desk per 400 guests, pick something else.

    2 night family trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok stay.

    They gave us a poolside room. We didn’t ask for one but didn’t see any big deal. Until we were trying to relax on Friday and Saturday night. We weren’t using the pool and it’s a good thing we hadn’t planned to. There were so many people in it and they were being so loud and obnoxious that it was hard to relax watching a movie after a busy day running around town. Not to mention we passed a lady with a bunch of kids and she was telling them that they just came to swim. Possibly monitor the pool usage more or limit it to just guests and maybe it wouldn’t have been so loud. Also there was a bunch of hair in the drain of the tub from previous guests so when I went to run bath water for my little ones I opted to give them a shower instead. Overall it was an ok stay. The employees at check in were very nice and welcoming.

    Regina, 2 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay

    Nice stay, wish the hot tub was open but the pool was which was nice.

    1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Zoo Hotel

    fighting in the hallway, along with kids running and slamming doors past midnight. I would not recommend this hotel

    DONALD, 1 night business trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Bad neighbors

    The hotel itself is great! awesome service and nice clean comfy rooms. the neighbors, were the rough part. They were loud, argued all night & was pounding on the walls around 5AM. then again at 9AM they were playing their music so loud everyone on the floor could hear!

    1 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Uncomfortable rooms; dangerous, icy parking lot

    Terrible stay. First they put us in a room that had not been fully cleaned for COVID. Seal on the door was broken, and the furniture was up on the couch (I guess they were in the middle of cleaning the carpet?). Once that was straightened out, they put is in a "suite" right next to the heavily chlorinated indoor pool that's in the middle of the property. No other windows in the room, and the smell of chlorine permeated the room. Whatever, it was just one night on a long road trip. However, the truly unacceptable thing was that the next morning the parking lot had not been de-iced whatsoever. It was extremely treacherous and my wife actually fell—holding our baby son—and he hit his head on the ice. He ended up being OK, thank God, but it was was a terrifying experience. Avoid this hotel.

    1 night family trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a great location, the elevator was fast, the pool area was clean, the cookies were yummy and the desk ladies were great!!

    Cara, 1 night trip, Nov 14, 2020

    Verified Hotels.com guest review

See all 642 reviews