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All properties in Zürich, Canton of Zurich, Switzerland
1 room, 2 adults

citizenM Zürich

4-star4 stars
Talacker 42, Zürich, 8001, Switzerland

Lakefront hotel with restaurant, near Bahnhofstrasse
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • I was upgraded to a junior suite during check-in. It was a pleasant surprise after…Dec 11, 2019
  • Location was good, room smart features and complimentary movies were great too! No…Nov 22, 2019

citizenM Zürich

More Info: 6823 2342

from S$165
  • King Room

What’s around citizenM Zürich

Landmarks

  • In Old Town
  • Bahnhofstrasse - 3 min walk
  • Kunsthaus Zurich - 15 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Fraumuenster - 7 min walk
  • Helmhaus - 10 min walk
  • Botanical Garden - 33 min walk

Getting around

  • Zurich Airport (ZRH) - 20 min drive
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zürich Hauptbahnhof - 11 min walk
  • Zurich Altstetten Station - 6 min drive
  • Sihlstrasse Tram Stop - 1 min walk
  • Rennweg Tram Stop - 4 min walk
  • Paradeplatz Tram Stop - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19.
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Water dispenser
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Raised toilet seat
  • Grab bar - near toilet
  • Grab bar - in shower
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Digital TV channels
  • Tablet computer
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM bar - Onsite bar. Open 24 hours. Open daily.

citizenM Zürich’s small print

Also known as

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of CHF 34 (subject to availability)

To-go breakfast is offered for an extra charge of CHF 16 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for citizenM Zürich

  • Does citizenM Zürich offer free cancellation for a full refund?
    Yes, citizenM Zürich does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at citizenM Zürich?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at citizenM Zürich?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at citizenM Zürich?
    You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 34 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near citizenM Zürich?
    Yes, there's an onsite restaurant, canteenM. Nearby restaurants include George Bar & Grill (3-min walk), Ornellaia (3-min walk), and Hiltl (3-min walk).
  • Is there an onsite casino at citizenM Zürich?
    No, this hotel doesn't have a casino, but Swiss Casinos Zurich (3-min walk) is nearby.
  • What is there to do at citizenM Zürich and nearby?
    Recommended spots to visit include Bahnhofstrasse (3-min walk) and Paradeplatz (6-min walk), along with SIX Swiss Exchange (6-min walk) and Fraumuenster (7-min walk).

Recent reviews

Superb 9.2 From 443 reviews

Exceptional 10.0
Clean, nice, modern room. Friendly staff. Located 10 mins walk from Zurich Main Station. Retail shops / restaurants / supermarket situated nearby, all within a few minutes walk.
sg2 night family trip
Exceptional 10.0
clean &hassle free hotel
Citizen M is a hassle free fully digital hotel . It also has very modern, white minimalist rooms . They are perfect for a stop over in the city . The cafe downstairs is excellent as well . I would recommend this to couples , business travelers or solo travelers . The hotel is maintained well and still feels new . It is maintained spotlessly. Highly recommend this hotel .
Bindusaran, us1 night trip
Exceptional 10.0
The location of the hotel is excellent, in the center of everything and right on a tram line. My room was small but cozy and very clean, with quirky decor and unusual / fun touches like adjustable mood lighting, free movies, and such dark blinds that I felt like it was 3am all night (might be dangerous if you forget to set your alarm). Breakfast was somewhat basic (probably due to COVID) but good with a nice variety of cold items, and the bar in the evening had good draft beers and a welcoming environment. The front desk staff, breakfast staff, and bar staff were always friendy and helpful. Hand sanitizer was widely available and staff wore masks, with plexiglass barriers installed at each interaction point. Nothing to complain about here....
us2 night trip
Very good 8.0
Amazing lobby and an interesting concept with small functional rooms for the solo business traveler with light packaging. However, the biggerst letdown for me was the aircondition and climate system; the windows were
ie1 night business trip
Very good 8.0
Excellent location, staff were friendly, room was great and loved the breakfast/cafe. Only concern is that the air conditioning didn’t seem to be working effectively.
Alicia, gb3 night trip
Very good 8.0
I had a good sleep in a Kingsize Bed.
gb1 night trip
Exceptional 10.0
All the high tech stuff is great but it was old fashioned excellent customer service that made our stay exceptional
Richard, gb1 night trip
Exceptional 10.0
Great location, small rooms, comfortable bed
Small rooms but perfectly acceptable. Very comfy bed. 24/7 check-in and contact-less too. Very pleased with the stay and would not hesitate to stay here if the prices are reasonable for the night.
Angelo, gb1 night trip with friends
Exceptional 10.0
Very central. Small but modern rooms and staff really friendly
gb1 night business trip
Very good 8.0
Modern, comfortable, compact, no-frills room. Nice room controls via an iPad. Good design of the safe and the drawer for hand luggage under the need. Excellent for the light traveler. Good location in the city center. Fast, automated check-in. Ventilation in the room could be improved to bring in fresh air. Breakfast was extremely limited. Common areas and the outside of the building could be refurbished.
us3 night romance trip

citizenM Zürich