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1 room, 2 adults

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
4300 E Washington St, Phoenix, AZ, 85034, United States of America

3.5-star hotel in Phoenix with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was amazing stay and very customer service oriented May 13, 2021
  • Resturant still not open. Bar service was goodApr 29, 2021

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

from S$137
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)
  • Executive Room, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Tub)
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

What’s around Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Landmarks

  • Phoenix Zoo - 3 mi / 4.8 km
  • Desert Botanical Garden - 4.4 mi / 7 km
  • Chase Field - 4.7 mi / 7.6 km
  • Talking Stick Resort Arena - 5 mi / 8.1 km
  • Arizona State University - 5.2 mi / 8.4 km
  • Old Town - 5.8 mi / 9.3 km
  • Phoenix Convention Center - 6.5 mi / 10.4 km
  • Scottsdale Fashion Square - 7.4 mi / 12 km

Getting around

  • Sky Harbor International Airport (PHX) - 5 min drive
  • Scottsdale, AZ (SCF) - 29 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 26 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 28 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 28 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 33 min drive
  • 44th Street - Washington Station - 1 min walk
  • 44th Street Station - 5 min walk
  • 38th Street - Washington Station - 12 min walk
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Onsite extended parking (fees apply)

  • Onsite RV/bus/truck parking (fees apply)

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel’s small print

Also known as

  • Crowne Plaza Hotel Phoenix Phx Airport
  • Crowne Plaza Phoenix Phx Airport
  • Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel
  • Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Phoenix
  • Crowne Plaza Phoenix - Phx Airport, an IHG Hotel Hotel Phoenix
  • Crowne Plaza Phoenix Phx Airport
  • Crowne Plaza Phoenix Airport Hotel Phoenix
  • Phoenix Crowne Plaza
  • Crowne Plaza Phoenix Phx Airport Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 50 per night

Optional extras

RV/bus/truck parking is available for an extra charge

Extended parking is available for an extra charge

Rollaway beds are available for USD 10.0 per stay

Breakfast costs between USD 7 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

  • Does Crowne Plaza Phoenix - Phx Airport, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Phoenix - Phx Airport, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    Yes, there's free self and valet parking. RV/bus/truck parking and electric vehicle charging are available.
  • Is there a pool at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per night.
  • What are the check-in and check-out times at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Ruby Tuesday (5-min walk), Speedy Street Tacos (9-min walk), and Hap's Pit Barbecue (13-min walk).
  • Is airport shuttle service offered by Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel?
    No, this hotel doesn't have a casino, but Lone Butte Casino (16-min drive) and Casino Arizona (17-min drive) are both nearby.
  • What is there to do at Crowne Plaza Phoenix - Phx Airport, an IHG Hotel and nearby?
    Crowne Plaza Phoenix - Phx Airport, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Very good 8.4 From 907 reviews

Exceptional 10.0
It was a short stay. Shuttle to airport was awesome.
Lena, us1 night family trip
Exceptional 10.0
Closest hotel to the airport
The biggest draw is the location. I chose this because it was right across from the airport, and on the light rail and bus lines. However, the homeless are an issue, and there was nothing but Burger King and a Circle K nearby, so not the best for dining. I walked to the hotel using the airport Sky Train and overpass after I got to the airport upon arrival, because I wanted the exercise (and it was easy to do--although it was far, even though it was just across the street). But I took advantage of the hotel shuttle going back to the airport (leaves every half hour), since it was a very early morning return flight. Staff was very helpful giving me driving directions. Overall, a pleasant stay.
Alina, us1 night trip
Exceptional 10.0
Great stay
Short overnight stay very close to the airport, it was clean and comfortable
Arthur, us1 night trip with friends
Good 6.0
The front staff was very nice, parking is difficult in garage. Spaces are very small. Room was nice and quite except when person above us dropped some type of heavy ball several times. The part that bothered me was you were not told the room would not be cleaned or towels. When I asked I was told they clean every 3 days. The front desk gave us towels. For a hotel this is unacceptable and very unclean.
Fay, us2 night family trip
Good 6.0
We did not receive a king size bed as we paid for on the website. We were put in two double beds. Which was not cool for a honeymoon
George, us1 night trip
Exceptional 10.0
Great stay!
The hotel was great! It was conveniently located and the staff was amazing.
Shelley, us2 night trip
Exceptional 10.0
Friendly and professional
The staff was very friendly and professional. They immediately acknowledged you at your entry. I had to step out front after dark and one of the staff members saw to it that I was safe. Additionally, the bartender was extremely personable and friendly. I will book this hotel again!
NORMAN, us1 night family trip
Good 6.0
Just ok
Deborah, us1 night family trip
Fair 4.0
Staff was overworked. Cleanliness was not good. Toiletaries were not stocked. Only gave two towels and rest came after calling them twice after an hour. Not impressed with room size or cleanliness either. Kids hated it.
us1 night family trip
Good 6.0
Pretty good, but needs some tweaks
Not horrible if you are stopping through. The overall hotel was in good shape but some of the rooms are aging and it shows. Bathrooms have lights out in shower, rusty shower heads. Door to my room had trouble closing on it's own - if I left the room and didn't pull it shut it would have stayed unlocked. It's not a bad hotel, they just need to fix a few smaller things. Currently they are an 8.4 - I'd probably say no higher than a 7.5-7.9 in my book.
us3 night trip

Crowne Plaza Phoenix - Phx Airport, an IHG Hotel