Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Primary image
Indoor pool
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5 star property
3.5-star hotel in Rosemont with indoor pool and conference center

8.2/10 Very good

1,026 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
5440 N River Rd, Rosemont, IL, 60018
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • 25 meeting rooms
  • 24-hour front desk
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Wrigley Field - 35 min drive
  • Loyola University Chicago - 38 min drive
  • Woodfield Mall - 21 min drive
  • Northwestern University - 36 min drive
  • Lake Michigan - 33 min drive
  • United Center - 39 min drive

Getting around

  • Chicago O'Hare Intl. Airport (ORD) - 8 min drive
  • Chicago, IL (PWK-Chicago Executive) - 20 min drive
  • Chicago Midway Airport (MDW) - 45 min drive
  • Chicago, IL (DPA-Dupage) - 45 min drive
  • Schiller Park Station - 3 min drive
  • Rosemont O'Hare Transfer Station - 4 min drive
  • Rosemont Station - 12 min walk
  • Rosemont Station - 15 min walk
  • Free airport shuttle

About this property

Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

3.5-star hotel near the airport
You can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and a garden at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • A porter/bellhop, ATM/banking services, and a banquet hall
  • Free newspapers, express check-out, and multilingual staff
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All guestrooms at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel boast comforts such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and bathtubs
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 503 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 25.00 per night; includes in/out privileges)
  • Onsite extended parking (USD 25 per night)

Transfers

  • Free airport shuttle from 6:00 AM to 9:00 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Coffee shop

What to do

  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 25 meeting rooms
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Russian
  • Serbian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Chicago Fire Oven - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CaddyShack - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
On The Fly - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 17.95 per person (approximately)

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self parking costs USD 25.00 per night with in/out privileges
  • Extended parking costs USD 25 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Frequently asked questions

Does Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel on 31 October 2022 start from S$202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay.
Is parking offered on site at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
Yes. Self parking costs USD 25.00 per night. Extended parking costs USD 25 per night.
Is airport shuttle service offered by Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
Yes, a free airport shuttle is available from 6:00 AM to 9:00 PM.
What are the check-in and check-out times at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino (3-min drive) is nearby.
What is there to do at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel and nearby?
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Bc Bistro And Lounge (3-min walk), The Capital Grille (6-min walk), and McCormick & Schmick's (6-min walk).
What's the area around Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel like?
Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is a short 8-minute drive from Chicago O'Hare Intl. Airport (ORD) and 4 minutes' walk from Donald E. Stephens Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Andrea, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
ALVIN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Okay stay
It was okay. We were lucky to get a corner room. Parking was a pain as there were no parking available close to the entrance of the hotel. Honestly if you’re going to pay for the parking it should be valet and not self park since we’re already paying but I guess it doesn’t work that way.
Nicky, 1-night trip
Verified Hotels.com guest review

4/10 Fair

QUICO, 1-night trip
Verified Hotels.com guest review

6/10 Good

Natasha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No airport shuttle after 9:30p
Didn’t say that airport shuttle is not available after 9:30p while others sucns as Courtyard, Marriot, Hyatt, etc do have.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort and service
Staff from check in to restaurant to housekeeping - all exceptional customer service
Angie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a good time
Limited. Flight overnight stay. We were in and out.
Evette, 1-night trip
Verified Hotels.com guest review

8/10 Very good

esmeralda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Annel, 1-night trip
Verified Hotels.com guest review