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DoubleTree by Hilton Rochester

3.5 stars
1111 Jefferson RdRochesterNY14623United States of America
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Delicious food
Value for money
Value for money could be better
121See all 121 Hotels.com reviews
From 662 reviewsTripAdvisor Traveller Rating
  • Rochester, NY (ROC-Greater Rochester Intl.) 10-min drive; 7.1 miles/11.4 km
  • Rochester Passenger Station 15-min drive; 11.6 miles/18.7 km
  • Free self parking
  • RV, bus, and truck parking
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

DoubleTree by Hilton Rochester

from S$170
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Roll In Shower
  • Standard, One King and One Sofa Bed
  • Standard, Two Double Beds
  • zz

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available on request)

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.

The Atrium Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Rochester’s small print

Also known as

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Optional extras

Refrigerators are available for USD 10 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 121 reviews

DoubleTree by Hilton Rochester
Outstanding5.0 / 5
The staff at the hotel is first class in every way. Hotel is under partial construction which isn't great. The staff goes above and beyond to make you forget about the minor construction inconvenience.
1 night business trip
DoubleTree by Hilton Rochester
Excellent4.0 / 5
Excellent, just need more elevators
Came to town for my High School reunion. Had our dinner in the same place as our prom! The food this time was delicious! Looking forward to the renovations being completed. They really NEED to have elevators located at each end, not just the middle. Walking through the dining area to get to the elevators is awkward. If your room is located at the end of the hall you have to walk a long way to the elevator and then you have to walk all the way back. If you have neck, back or health issues it really is inconvenient not to mention painful. Ask where your room is or ask for one closer to the elevator. Room was beautiful, comfortable, clean and spacious. The bathroom design is pretty, but the location of the toilet paper is just weird. It is almost too far to reach. If you have a child they will need help! Staff was extremely nice, welcoming and helpful. I will stay here again. Affordable, full of amenities and close to everything!
3 night trip
DoubleTree by Hilton Rochester
Outstanding5.0 / 5
Excellent relaxing visit.
I felt special from the time I checked in until I had to say good bye. The warm cookies were delicious too!
2 night family trip
DoubleTree by Hilton Rochester
Excellent4.0 / 5
Stayed for business. Convenient location, clean rooms, friendly staff. Only con was no free breakfast.
1 night business trip
DoubleTree by Hilton Rochester
Outstanding5.0 / 5
Another Nice Stay!
Two of us visit family in Rochester every month, traveling 5 hours to get there. Because we had a 3rd person with us this time, we needed a King and more room. The suite set up allowed us a comfy pull out sofa for our guest. The hotel was safe, but busy: soccer tournament groups with players and little brothers and sisters running in hallways, and a wedding reception with beautiful women dressed in beautiful Indian garb. The Lobby was being renovated. Speeding cars on street heading to Interstate. Noisy, but all worked out. The Staff worked very hard under tough conditions, but were so accommodating. We enjoyed our stay. We were located under 10 minutes from Family. Across the street from fast food and mid-priced restaurants. Love the Hotel's Welcome cookies! This is our second time staying at a Double Tree, and we really liked it. Got a good deal. If I get another deal, I'll stay again.
1 night family trip

See all reviews

DoubleTree by Hilton Rochester

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