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1 room, 2 adults

DoubleTree by Hilton Rochester - Rochester

3.5-star3.5 stars
1111 Jefferson Rd, Rochester, NY, 14623, United States of America

3.5-star hotel with indoor pool, near Bill Gray's Regional Iceplex
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,004 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Food
Delicious food
Amenities
Ordinary amenities

DoubleTree by Hilton Rochester - Rochester

More Info: 6823 2342

from S$153
  • Standard, One King and One Sofa Bed
  • Standard, Two Double Beds
  • One King Bed, Non-Smoking, Accessible
  • One King Bed, Non-Smoking, Roll In Shower
  • Junior Suite, 1 Bedroom

What’s around DoubleTree by Hilton Rochester - Rochester

Top spots nearby

Recommended by this property

  • Bill Gray's Regional Iceplex (12-minute walk)
  • Marketplace Mall (25-minute walk)
  • University of Rochester (5 km)
  • Rochester Institute of Technology (5.5 km)
  • Strong (7.3 km)
  • Blue Cross Arena (7.5 km)
  • Nazareth College (7.5 km)
  • St. John Fisher College (8.3 km)
  • Eastview Mall (14.9 km)
  • Waterloo Premium Outlets (57.6 km)

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive
  • Rochester Station - 14 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 248 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request from 5 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 5 AM to 11 PM

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 900
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.

The Atrium Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Rochester - Rochester’s small print

Also known as

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
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  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for USD 15 per night

Buffet breakfast is offered for an extra charge of USD 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.4 From 296 reviews

Exceptional 10.0
Our stay in Baltimore
Judith, us2 night family trip
Very good 8.0
Overall it was a good stay my only complaint was checking in, it took about 1/2 hour in line as there was only one person checking people in and there were a few people in line and one person was having issues so that took a while.
MICHELE, us1 night family trip
Exceptional 10.0
Great people
The facility is a bit outdated but the people there make it shine. My stay at this hotel is always very pleasant. If you compare the cost with the other hotels nearby, this is definitely the best deal what you get from what you pay.
Takashi, us1 night business trip
Poor 2.0
Go somewhere else!
Bathroom was a little dirty. There was a random dirty plate in the hall outside our room (not ours) at 8pm on a Saturday night and it was still there at noon the next day when we checked out. There must have been a preteen hockey tournament in town because there were tons of hockey kids around 10-13 running up and down the halls and yelling well beyond 2am the night we were there. No parents in sight. No one did anything. Wouldn’t stay there again. I’ve stayed at places that were cheaper than this and way nicer.
Sara, us1 night trip
Very good 8.0
Almost a great stay
Almost the entire stay was great, staff was very good with one exception, the room was clean and comfortable, location good and check in and out was easy BUT; on Monday morning @ 4:39am the evacuation alarm sounded and again about 10 minutes after we returned to our room (around 5:15am) Then the flashing emergency light continued to flash for several hours after. Sleep was impossible That is not the problem (not that we were happy) as we understand problems can happen. But at no time through out this time did any staff assist, reassure or inform the guests staying at the hotel! This is not only unacceptable but very poor service and potentially a very dangerous situation as the guest really did not know what to do or what was going on. Some were in wheelchairs and scooters. The staff should be trained in emergency procedures at least once a year so this situation doesn’t occur. Feel free to contact us if you have any other questions. The staff that was there when we checked out was very apologetic and seemed to care. Sincerely Mike and Barb
us5 night family trip

DoubleTree by Hilton Rochester - Rochester

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