DoubleTree by Hilton Rochester - Rochester
3.5-star hotel with indoor pool, near Bill Gray's Regional Iceplex
- Free WiFi and free parking
- All (39)
- Interior (17)
- Bar/Dining (6)
- Fitness/Leisure (4)
- Rooms (11)
- Other (1)
Lobby
Pool
Pool
Junior Suite, 1 Bedroom - Living Area
Standard, One King and One Sofa Bed - Guest Room
Standard, One King and One Sofa Bed - Room Service – Dining
Junior Suite, 1 Bedroom - Living Area
Standard, Two Double Beds - Guest Room
Junior Suite, 1 Bedroom - Bathroom
Standard, One King and One Sofa Bed - Bathroom
Hotel Bar
Hotel Lounge
Restaurant
Restaurant
Restaurant
Reception
Reception
Lobby Sitting Area
Fitness Facility
Fitness Facility
Ballroom
Ballroom
Banquet Hall
Standard, Two Double Beds - Guest Room
Standard, One King and One Sofa Bed - Guest Room
One King Bed, Non-Smoking, Roll In Shower - Bathroom
One King Bed, Non-Smoking, Accessible - Bathroom Shower
Restaurant
Ballroom
Ballroom
Meeting Facility
Ballroom
Ballroom
Meeting Facility
Ballroom
Ballroom
Meeting Facility
Meeting Facility
DoubleTree by Hilton Rochester - Rochester
Lobby[1/39]
TripAdvisor Traveller Rating: 4
From 1,004 reviews. TripAdvisor Traveller Rating.
Location
Great location
Service
Fantastic service
Food
Delicious food
Amenities
Ordinary amenities
Hotels.com™ Rewards
DoubleTree by Hilton Rochester - Rochester
More Info: 6823 2342
from S$153- Standard, One King and One Sofa Bed
- Standard, Two Double Beds
- One King Bed, Non-Smoking, Accessible
- One King Bed, Non-Smoking, Roll In Shower
- Junior Suite, 1 Bedroom
At a glance
Key facts
Hotel size
- This hotel has 248 rooms
- This hotel is arranged over 6 floors
Arriving/leaving
- Check-in time starts at 3 PM
- Check-out time is noon
Required at check-in
- Credit card deposit required
- Government-issued photo ID required
- Minimum guest age is 21
- Minimum check-in age is 21
- Minimum Spring Break check-in age is 21
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Free airport shuttle from 5 AM to 11 PM
Parking
- Free self parking
- RV/bus/truck parking
Offsite
- Free area shuttle
- Free shopping center shuttle
Payment types at the property
- Cash
Other information
- Smoke-free property
Didn’t find the right property?
Continue searching for Rochester, New York, United States of AmericaRecent reviews
Very good 8.4 From 296 reviews
Exceptional
Our stay in Baltimore
Judith, us2 night family trip
Very good
Overall it was a good stay my only complaint was checking in, it took about 1/2 hour in line as there was only one person checking people in and there were a few people in line and one person was having issues so that took a while.
MICHELE, us1 night family trip
Exceptional
Great people
The facility is a bit outdated but the people there make it shine. My stay at this hotel is always very pleasant. If you compare the cost with the other hotels nearby, this is definitely the best deal what you get from what you pay.
Takashi, us1 night business trip
Poor
Go somewhere else!
Bathroom was a little dirty. There was a random dirty plate in the hall outside our room (not ours) at 8pm on a Saturday night and it was still there at noon the next day when we checked out. There must have been a preteen hockey tournament in town because there were tons of hockey kids around 10-13 running up and down the halls and yelling well beyond 2am the night we were there. No parents in sight. No one did anything. Wouldn’t stay there again. I’ve stayed at places that were cheaper than this and way nicer.
Sara, us1 night trip
Very good
Almost a great stay
Almost the entire stay was great, staff was very good with one exception, the room was clean and comfortable, location good and check in and out was easy BUT; on Monday morning @ 4:39am the evacuation alarm sounded and again about 10 minutes after we returned to our room (around 5:15am) Then the flashing emergency light continued to flash for several hours after. Sleep was impossible That is not the problem (not that we were happy) as we understand problems can happen. But at no time through out this time did any staff assist, reassure or inform the guests staying at the hotel! This is not only unacceptable but very poor service and potentially a very dangerous situation as the guest really did not know what to do or what was going on. Some were in wheelchairs and scooters. The staff should be trained in emergency procedures at least once a year so this situation doesn’t occur. Feel free to contact us if you have any other questions. The staff that was there when we checked out was very apologetic and seemed to care. Sincerely Mike and Barb
us5 night family trip
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