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3.5-star hotel in Ventnor with outdoor pool and indoor pool
Not stayed at this report before as usually use St Helen's. Was a bit disappointed with…
Mar 21, 2022
We had a such an amazing weekend break with them so thankful to make it much better, such…
Mar 4, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
The perfect getaway! Hot tub was great, location very nice.
Eirini, 4 night trip, Jan 17, 2022
Verified Hotels.com guest review
Warm and friendly staff and lovely cottages amd caravans. Would recommend.
Usama, 3 night family trip, Dec 17, 2021
Verified Hotels.com guest review
Our premium cottage was modern and well furnished throughout with good utensils and crockery in the kitchen. Hot tub was excellent. Next time I would bring a pair of slippers because it seems like previous guests must walk indoors with their shoes on. Despite the cottage being cleaned before we arrived the floor was filthy! Shame there’s no WiFi, it would have been nice to watch Netflix in the evenings. Otherwise it was a great stay and a good place to stay for exploring the Isle of Wight
4 night family trip, Oct 18, 2021
Verified Hotels.com guest review
Pleasant and nice stay, very friendly staff. Paul the mateniance guy was very helpful. Can the park please invest in some roof aerials for the caravans and this will solve any future TV reception issues.
C, 3 night family trip, Oct 15, 2021
Verified Hotels.com guest review
Really disappointed about lack of WiFi in accommodation, only in reception. Children unable to play on their tablets and I do not have mobile data Single beds too small foradultst
Maureen, 4 night trip, Sep 20, 2021
Verified Expedia guest review
I was received a disable access room with no explanation. Tried to contact the reception to change one but they said no. Very uncomfortable living experience.
Yuling, 3 night family trip, Aug 13, 2021
Verified Hotels.com guest review
The accommodation was good but we wouldn’t class it as luxury as there was absolutely no WiFi in the cottage at all despite being told that there was. The cottage was in good order but was not as clean as it could have been with a mark on the floor near the dining room table, a fruit shoot lid behind the curtain and my daughters bedding smelling damp.
3 night family trip, Aug 6, 2021
Verified Hotels.com guest review
The setting of the Lakes Rookley is lovely, with the lake in the centre and water sports available (at an additional cost). The caravan was quite new however wasn’t as clean as I’d have liked especially during these Covid times (in their defence they had been affected by the “pingdemic” and had a number of cleaning staff isolating). The two pools were nice but small. Booking system in place allowed for 3 families in each pool however at times people didn’t leave at the end of their slot and I wouldn’t want to have seen what it was like without the booking system and more people in the pools as it would be very busy and not much room I suspect. The bar and restaurant closed at 9pm each night (but early for a bar in our opinion) and on the one night we went to go to the restaurant at 7pm, it was closed for some unknown reason. Bit of a mixed bag really, not bad but not fantastic either. Wouldn’t pay high season rates to stay again to be honest. It was very hot when we were there and the caravan was unbearably hot, we asked if they had any fans to use and were told there were none and others had been asking, in the end we went and bought our own as otherwise it would have been awful (the weather is not their fault at all but some access to fans would have been nice for the price we paid as would a hairdryer)
4 night family trip, Jul 19, 2021
Verified Hotels.com guest review
We booked last minute and we were not disappointed. A very comfortable accommodation and in a relaxing setting.
Michael, 3 night trip, Jul 2, 2021
Verified Hotels.com guest review
Very impressed everything was clean and well equipped.
Marie, 4 night business trip, May 17, 2021
Verified Hotels.com guest review