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Crowne Plaza Monterrey, an IHG Hotel

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool
Exterior
Presidential Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Presidential Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Overview of Crowne Plaza Monterrey, an IHG Hotel

Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
4-star hotel with 3 restaurants, near Auditorium Pabellón M
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,193 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • 12 meeting rooms
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Monterrey Centro
  • Macroplaza - 10 min walk
  • Fundidora Park - 31 min walk
  • Auditorium Pabellón M - 1 min drive
  • Monterrey Institute of Technology - 5 min drive
  • Plaza Fiesta San Agustin - 5 min drive
  • Cintermex - 6 min drive
  • Arena Monterrey - 6 min drive
  • Galerias Monterrey - 7 min drive
  • Estadio Universitario - 8 min drive
  • Estadio BBVA Bancomer - 11 min drive

Getting around

  • Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) - 41 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 9 min walk
  • Fundadores Station - 17 min walk

Restaurants

  • Club Ejecutivo - 2 min walk
  • La Puntada Restaurante - 6 min walk
  • Siberiana - 2 min walk
  • Caffé Koala - 5 min walk
  • Nikkori - Reina - 4 min walk
Map

About this property

Crowne Plaza Monterrey, an IHG Hotel

Crowne Plaza Monterrey, an IHG Hotel puts you 0.5 mi (0.9 km) from Macroplaza and 1.6 mi (2.6 km) from Fundidora Park. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Las Ventanas, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a 24-hour fitness centre and a sauna. The helpful staff and family-friendly amenities get great marks from fellow travellers. Public transportation is only a short walk: Padre Mier Station is 9 minutes and General I. Zaragoza Station is 9 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 403 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Conference space (893 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Ventanas – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Golf Experience – This theme restaurant specialises in Tex-Mex cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 385 for adults and MXN 149 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Monterrey, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Monterrey, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Monterrey, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Monterrey, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Crowne Plaza Monterrey, an IHG Hotel?
You can check in from 3:00 PM - 2:30 AM. Check-out time is 1 PM. Contactless check-out is available.
Is there an on-site casino at Crowne Plaza Monterrey, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Crowne Plaza Monterrey, an IHG Hotel and nearby?
Crowne Plaza Monterrey, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Crowne Plaza Monterrey, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine.
What's the area around Crowne Plaza Monterrey, an IHG Hotel like?
Crowne Plaza Monterrey, an IHG Hotel is in Monterrey Centro, a short 9-minute walk from Padre Mier Station and 3 minutes' walk from Auditorium Pabellón M. Our travellers say that the local area is very walkable.

Reviews

8.8

Fabulous

8.7/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Love the hotel
Good hotel...convenient location...staff very helpful...sumptuous breakfast...
Prashant, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is definitely outdated but overall it was ok. The hotel has a lot of potential if they clean it better and update
Cris, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aida, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Un Hotel bastante grande, en una buena ubicacion, pero con habitaciones un poco deterioradas, las toallas ya muy desgastadas y percudidas. Por el precio, las habitaciones deberian estar en mejor condicion.
Mireya, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Eleazar, 2-night trip
Verified Expedia guest review

6/10 Good

Great location but with unhelpful staff. My room had a couple of visible parchments that looked a bit dirty. The restaurant and the it’s captain was the most disappointing part of the whole experience, expensive (500 pesos per person for coffee a juice and a couple of pieces of pan dulce.
Rodrigo, 1-night business trip
Verified Expedia guest review

8/10 Very good

Hector, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, clean, friendly and professional staff.
Marije, 2-night family trip
Verified Expedia guest review