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Crowne Plaza Monterrey
4-star hotel with 2 restaurants, near Auditorium Pabellón M
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromS$66S$63
Restrictions related to your trip
Mexico may have travel restrictions in place due to COVID-19.
8.6.Fabulous.309 verified Hotels.com guest reviews
Overall ok only thing was that room was hot seemed like the central air was not working.…
Jan 3, 2021
My first 3 nights I had no heat and it got cold at night. Finally moved to a new room and…
Dec 29, 2020
Official standards
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe37 positive mentions
Convenient36 positive mentions
Walkable32 positive mentions
Shopping31 positive mentions
Easy parking30 positive mentions
- Free WiFi
- Free parking
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 403 smoke-free guestrooms
- Daily housekeeping
- 2 restaurants and bar/lounge
- Indoor pool
- Breakfast available
- Fitness center
For families
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
What’s around
- In Monterrey Centro
- Macroplaza - 11 min walk
- Alameda - 26 min walk
- Museo del Obispado - 44 min walk
- Auditorium Pabellón M - 4 min walk
- Basilica de Guadalupe - 15 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Room, 1 King Bed, Non Smoking
- Room, 2 Double Beds, Non Smoking
- Standard Room, Non Smoking
- Executive Room, 1 King Bed, Non Smoking
- Superior Room, 1 King Bed, Non Smoking
- Deluxe Room, Non Smoking
- Executive Room, 2 Double Beds, Non Smoking
- Superior Room, 2 Double Beds, Non Smoking
- Presidential Suite, 1 King Bed, Non Smoking
Location
- In Monterrey Centro
- Macroplaza - 11 min walk
- Alameda - 26 min walk
What’s around
Landmarks
- In Monterrey Centro
- Macroplaza - 11 min walk
- Alameda - 26 min walk
- Museo del Obispado - 44 min walk
- Auditorium Pabellón M - 4 min walk
- Basilica de Guadalupe - 15 min walk
- Cintermex - 2.5 mi / 4 km
- Arena Monterrey - 2.6 mi / 4.2 km
- Fundidora Park - 2.7 mi / 4.3 km
- Estadio Universitario - 4.6 mi / 7.4 km
Getting around
- General Mariano Escobedo Intl. Airport (MTY) - 33 min drive
- Padre Mier Station - 9 min walk
- General I. Zaragoza Station - 10 min walk
- Fundadores Station - 17 min walk
At a glance
Hotel size
- This hotel has 403 rooms
- This hotel is arranged over 17 floors
Arriving/leaving
- Check-in time 3:00 PM-8:00 PM
- Check-out time is 1 PM
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- 2 restaurants
- Bar/lounge
- Snack bar/deli
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Indoor pool
- Fitness facilities
- Spa services on site
- Spa tub
- Sauna
Working away
- 24-hour business center
- Number of meeting rooms - 12
- Conference space
- Conference space size (feet) - 893
- Conference space size (meters) - 83
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Elevator
- ATM/banking
- Safe-deposit box at front desk
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Soundproofed rooms
Freshen up
- Private bathroom
- Shower only
- Hair dryer
Be entertained
- 32-inch flat-screen TV
- Pay movies
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.
Lobby Bar - Onsite bar.
Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.
Lobby Bar - Onsite bar.
Small print
Also known as
- Crowne Plaza Hotel Monterrey
- Crowne Plaza Monterrey
- Monterrey Crowne Plaza
- Crowne Plaza Monterrey Hotel Monterrey
- Crowne Plaza Monterrey Hotel
- Crowne Plaza Monterrey Hotel
- Crowne Plaza Monterrey Monterrey
- Crowne Plaza Monterrey Hotel Monterrey
Optional extras
Continental breakfast is offered for an extra charge of MXN 180 per person (approximately)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Crowne Plaza Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an indoor pool.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - 8:00 PM. Check-out time is 1 PM. Contactless check-out is available.
- Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Vips (3-min walk), Asador La Vaca Argentina (5-min walk), and La Puntada (6-min walk).
- No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
- Crowne Plaza Monterrey has an indoor pool and a sauna, as well as a fitness center.
8.6.Fabulous.309 verified Hotels.com guest reviews
- 10.0.Exceptional
Located next to the Macroplaza and downtown very convenient
ana, 4 night family trip, Dec 28, 2020
Verified Hotels.com guest review
- 8.0.Very good
Its a good hotel for a stay. Great location and they are super friendly. Free parking but don’t forget to get the mark on your ticket
1 night family trip, Nov 13, 2020
Verified Orbitz guest review
- 10.0.Exceptional
Monterrey Best Stay
Excellent Hotel. Great Rooms! Awesome Location. Fabulous Customer Service! Bar & Restaurant are Wonderful.
Luz, 2 night trip, Oct 9, 2020
Verified Hotels.com guest review
- 8.0.Very good
delay on fixing an issue.
when I arrived i notice the sink has a slow drain, later that same day the shower had the same issue, I reported that to the front desk, after i returned I know some one was in the room working on the issue, since they left a tool, however the issue was still present. So I went to the front desk and told them I would request a different room if they would not fix the issue right away. and they sent some one, and got it fixed.
Pablo, 3 night business trip, Oct 5, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The service is great, since you walk in everyone's super attentive. The amenities are great and well kept. Hotel is clean.
N.C, 1 night family trip, Sep 5, 2020
Verified Expedia guest review
- 10.0.Exceptional
Nice hotel close to the macroplaza
Nice hotel very close to downtown and macroplaza, free parking, very comfortable
Roberto, 2 night trip, Jul 25, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
will book again
Great place and perfect location,valet and employee very respectful
J Robert, 2 night family trip, Jul 11, 2020
Verified Hotels.com guest review
- 8.0.Very good
Great Hotel..just wised they had a mini fridge and microwave.
8 night family trip, Jun 25, 2020
Verified Expedia guest review
- 8.0.Very good
All was good in general, Is just that due to the current situation with Covid-19, restaurant was only doing room service.
2 night business trip, Jun 15, 2020
Verified Expedia guest review
- 2.0.Poor
No air conditioning in the hotel bad experience
Yolanda, 1 night family trip, Jun 11, 2020
Verified Hotels.com guest review