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All properties in Monterrey, Nuevo Leon, Mexico

Crowne Plaza Monterrey

4-star hotel with 2 restaurants, near Auditorium Pabellón M

  • Free WiFi and free parking
From
S$63

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
1 / 125Pool
8.6.Fabulous.
  • Overall ok only thing was that room was hot seemed like the central air was not working.…

    Jan 3, 2021

  • My first 3 nights I had no heat and it got cold at night. Finally moved to a new room and…

    Dec 29, 2020

See all 309 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Shopping
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 403 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk
  • Museo del Obispado - 44 min walk
  • Auditorium Pabellón M - 4 min walk
  • Basilica de Guadalupe - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

Location

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk

What’s around

Landmarks

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk
  • Museo del Obispado - 44 min walk
  • Auditorium Pabellón M - 4 min walk
  • Basilica de Guadalupe - 15 min walk
  • Cintermex - 2.5 mi / 4 km
  • Arena Monterrey - 2.6 mi / 4.2 km
  • Fundidora Park - 2.7 mi / 4.3 km
  • Estadio Universitario - 4.6 mi / 7.4 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 33 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 10 min walk
  • Fundadores Station - 17 min walk

At a glance

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 893
  • Conference space size (meters) - 83

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Bar - Onsite bar.

Small print

Also known as

  • Crowne Plaza Hotel Monterrey
  • Crowne Plaza Monterrey
  • Monterrey Crowne Plaza
  • Crowne Plaza Monterrey Hotel Monterrey
  • Crowne Plaza Monterrey Hotel
  • Crowne Plaza Monterrey Hotel
  • Crowne Plaza Monterrey Monterrey
  • Crowne Plaza Monterrey Hotel Monterrey

Optional extras

Continental breakfast is offered for an extra charge of MXN 180 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Vips (3-min walk), Asador La Vaca Argentina (5-min walk), and La Puntada (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
  • Crowne Plaza Monterrey has an indoor pool and a sauna, as well as a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Located next to the Macroplaza and downtown very convenient

    ana, 4 night family trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Its a good hotel for a stay. Great location and they are super friendly. Free parking but don’t forget to get the mark on your ticket

    1 night family trip, Nov 13, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Monterrey Best Stay

    Excellent Hotel. Great Rooms! Awesome Location. Fabulous Customer Service! Bar & Restaurant are Wonderful.

    Luz, 2 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    delay on fixing an issue.

    when I arrived i notice the sink has a slow drain, later that same day the shower had the same issue, I reported that to the front desk, after i returned I know some one was in the room working on the issue, since they left a tool, however the issue was still present. So I went to the front desk and told them I would request a different room if they would not fix the issue right away. and they sent some one, and got it fixed.

    Pablo, 3 night business trip, Oct 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The service is great, since you walk in everyone's super attentive. The amenities are great and well kept. Hotel is clean.

    N.C, 1 night family trip, Sep 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel close to the macroplaza

    Nice hotel very close to downtown and macroplaza, free parking, very comfortable

    Roberto, 2 night trip, Jul 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    will book again

    Great place and perfect location,valet and employee very respectful

    J Robert, 2 night family trip, Jul 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Hotel..just wised they had a mini fridge and microwave.

    8 night family trip, Jun 25, 2020

    Verified Expedia guest review

  • 8.0.Very good

    All was good in general, Is just that due to the current situation with Covid-19, restaurant was only doing room service.

    2 night business trip, Jun 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    No air conditioning in the hotel bad experience

    Yolanda, 1 night family trip, Jun 11, 2020

    Verified Hotels.com guest review

See all 309 reviews