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The Sutton Place Hotel - Vancouver

4.5 stars
845 Burrard StVancouverBCV6Z2K6Canada
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Excellent4.3 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
1460See all 1,460 Hotels.com reviews
From 2,596 reviewsTripAdvisor Traveller Rating

The Sutton Place Hotel - Vancouver

from S$333
  • Premium Room, 1 King Bed
  • Sutton Room - Special
  • Deluxe Room, 1 King Bed
  • Premium King
  • Room, 1 King Bed (Sutton)
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds
  • Grand King Suite
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Deluxe King or Two Twin

At a glance

Key facts

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out
The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • Hotel Sutton Place Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Mandatory fees

Pet deposit: CAD 40.00 per stay

Optional extras

Self parking costs CAD 39.50 per night with in/out privileges

Valet parking costs CAD 39.50 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between CAD 5 and CAD 30 per person (approximately)

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

WiFi is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Ski storage
  • Health club
  • Full-service spa
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14,000
  • Conference space size (meters) - 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1986
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Sutton Place Hotel - Vancouver’s small print

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • Hotel Sutton Place Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Mandatory fees

Pet deposit: CAD 40.00 per stay

Optional extras

Self parking costs CAD 39.50 per night with in/out privileges

Valet parking costs CAD 39.50 per day with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between CAD 5 and CAD 30 per person (approximately)

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

WiFi is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1460 reviews

The Sutton Place Hotel - Vancouver
Excellent4.0 / 5
Good hotel but incorrect booking info.
No extra bed allowed in 2-queen bed room as advertised in the hotels.com booking. Not even a choice due to liability. We should have known.
2 night family trip
The Sutton Place Hotel - Vancouver
Good3.0 / 5
Expensive & Disappointing!
1. Our room never got serviced/cleaned even after calling to the front desk 3 times! 2. The rooms need a power source/outlets near the beds to charge phones, laptops etc. 3. The pool closes way too early at 9:45pm! 4. Free WiFi only in the lobby otherwise must pay a daily fee. 5. Parking very expensive 39.50 per night both self-park & valet.
2 night family trip
The Sutton Place Hotel - Vancouver
Excellent4.0 / 5
Loud sirens close to the hospital, other then that amazing place!
1 night trip with friends
The Sutton Place Hotel - Vancouver
Good3.0 / 5
Do you get your money's worth?
Sutton is one of the premium properties in Vancouver and we wanted to treat ourselves for our anniversary. There was nothing fundamentally wrong, but at the premium price one pays for accommodation at this hotel, I didn't feel overall it was worth it. I would look to other properties for a similar occasion in future. Perhaps if we were there for more than one night (and had a higher income!) we could have utilized the facility more. And, when top customer service is touted,I didn't feel much pick-up on our occasion by front desk (ie. it was our first visit...our anniversary...could have asked if we had any plans). One major bone to pick: why do these high-end/5 star properties (Sutton not the only one)insist on charging for in-room WiFi when other properties and chains just include it ??
1 night romance trip
The Sutton Place Hotel - Vancouver
Outstanding5.0 / 5
Solid Vancouver hotel.
Great overall. Nice property at downtown location. Expensive but better value for money for that neighborhood. Front desk seemed a bit short staffed but Justin was good. Wish they had included wifi and a more comfortable bed.
3 night romance trip

See all reviews

The Sutton Place Hotel - Vancouver

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