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1 room, 2 adults

The Sutton Place Hotel - Vancouver - Vancouver

4.5-star4.5 stars
845 Burrard St, Vancouver, BC, V6Z2K6, Canada

Luxury hotel with spa, near Robson Street
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Fabulous8.8
Location
Great location
Service
Fantastic service
Room
Great room
WiFi
Complaints about WiFi
1282See all 1,282 Hotels.com reviews
From 3,554 reviews

TripAdvisor Traveller Rating

The Sutton Place Hotel - Vancouver - Vancouver

More Info: 6823 2342

from S$306
  • Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds

What’s around The Sutton Place Hotel - Vancouver - Vancouver

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Canada Place - 13 min walk
  • BC Place Stadium - 14 min walk
  • Queen Elizabeth Theatre - 14 min walk
  • Vancouver Convention Centre - 14 min walk
  • Rogers Arena - 21 min walk
  • Granville Island Public Market - 24 min walk

Getting around

  • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver Pacific Central Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 10 min drive
  • Burrard Station - 6 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out
The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed *

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

WiFi rated good

  • Great for browsing, email and gaming

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Ski storage
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14,000
  • Conference space size (meters) - 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1986
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Sutton Place Hotel - Vancouver - Vancouver’s small print

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • Hotel Sutton Place Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: CAD 40.00 per stay

Optional extras

Self parking costs CAD 45.00 per night with in/out privileges

Valet parking costs CAD 45.00 per day with in/out privileges

Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 6 and CAD 30 for children (approximately)

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

WiFi is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

Wired Internet access is available in guestrooms for CAD 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 1,282 reviews

Good 6.0
So-so Sutton Place.
Staff was very friendly, welcoming, and absolutely efficient. The hotel is gorgeous and clean. Rooms are also clean and comfortable, and have a cozy feeling to them. The elevators are worth mentioning - they were fast! My only gripe is having to pay an extra $15 for in-room Wi-Fi. There's Wi-Fi available in the lobby for free but in 2019 AND at $300+ for a room per night, in-room Wi-Fi should be free. No excuse. I was absolutely not happy about that especially considering the price that was paid. Even cheaper hotels offer free Wi-Fi in the room. Other than that, everything else was great. Downtown Vamcouver is dirty and overrun by homeless people that aren't really a bother, but that's to be expected. Lots of food options around, especially down Robson street. The hotel isn't too far from Stanley Park, Canada Place, Granville Island and transit. Overall, I liked my stay but wouldn't stay again. I would stay somewhere cheaper with good ratings that is close to transit instead.
David, ca1 night business trip
Exceptional 10.0
Great stop in Vancouver
Wonderful place to stay and very conveniently located. Miguel, the concierge was amazing. Bed was very comfortable and I loved the extra attention to detail.
David, usRomance trip
Good 6.0
Solid service with room for improvement.
This hotel was a bit of a mixed bag for our family. On the positive, great location, the lobby and service is superb. On the bad, our room was showing signs of age and disrepair, peeling wallpaper chipped paint etc. The window were so dirty we really could enjoy our view. The hotel is a good value and close to everything but for a simliar price range there are nicer rooms to be had in the area.
Nicolas, usFamily trip
Exceptional 10.0
Highly recommended without hesitation
One of the nicest hotels in the area, and a great area at that - in the heart of downtown Vancouver
us1 night romance trip
Very Good 8.0
Suite at the Sutton
From the moment of arrival in the valet area, staff were so kind and quick to provided service. The valet fella gave my daughter cookies which won her over instantly. At check in we were offered a hefty upgrade to the 15th floor, in a much larger room than I’d booked. The location was spot on for adventuring out by foot. So much shopping and fine dining in the area. Our room kind of smelt of a more vintage hotel, but the view alone made up for that!
Therese, ca1 night family trip

The Sutton Place Hotel - Vancouver - Vancouver

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