Hotel Spa Shalam

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Indoor pool
Standard Double Room | 2 bedrooms, desk, iron/ironing board, free WiFi
2 bedrooms, desk, iron/ironing board, free WiFi
2 bedrooms, desk, iron/ironing board, free WiFi

Overview of Hotel Spa Shalam

Hotel Spa Shalam

3.0 star property
3-star hotel in Coatepec with spa and indoor pool

8.0/10 Very good

27 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Lounge area
  • Laundry facilities
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Convenience store
  • Self-serve laundry
  • Luggage storage
For families
  • Playground on site
  • 2 bedrooms
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Coatepec

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 54 min drive
  • Xalapa Station - 43 min drive

About this property

Hotel Spa Shalam

3-star hotel in the business district
You can look forward to free continental breakfast, a grocery/convenience store, and a terrace at Hotel Spa Shalam. Treat yourself to a hot stone massage at Spa Shalam, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A computer station, tour/ticket assistance, and luggage storage
  • A banquet hall and a 24-hour front desk
Room features
All guestrooms at Hotel Spa Shalam boast thoughtful touches such as separate sitting areas, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms


  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Playground
  • Grocery/convenience store

Working away

  • Computer station


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Garden
  • Terrace
  • An indoor pool
  • Full-service spa


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Shalam. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds


  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

There is limited hot water on site.

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec

Frequently asked questions

Does Hotel Spa Shalam offer free cancellation for a full refund?
Yes, Hotel Spa Shalam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Spa Shalam?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at Hotel Spa Shalam on 28 September 2022 start from S$42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Spa Shalam?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Spa Shalam?
Yes, there's an indoor pool.
Are pets allowed at Hotel Spa Shalam?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Spa Shalam?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Spa Shalam?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Spa Shalam and nearby?
Hotel Spa Shalam has a spa and an indoor pool, as well as a garden.
Are there restaurants at or near Hotel Spa Shalam?
Yes, there's an onsite restaurant. Nearby restaurants include El Buen Sazon (11-min walk), El Campanario de Xico (6.1 mi), and Restaurante Acamalin (6.5 mi).
What's the area around Hotel Spa Shalam like?
Hotel Spa Shalam puts you in the heart of Coatepec. Popular attractions include Coatepec Market, which is 4 minutes away by car.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Buen hotel
Excelente servicio y atención antes y durante nuestra estancia, las habitaciones fueron limpias y cómodas para unos días de asueto, el desayuno es tipo continental (café, pan, jugo y fruta). Los meseros muy amables y el personal de limpieza muy eficiente. El joven de la recepción nos mostró las instalaciones del hotel.
Yutzil Yoselin, 2-night trip
Verified guest review

8/10 Very good

Sindy, 1-night trip
Verified guest review

10/10 Exceptional

Excelente servicio, atención, higiene, limpieza y disposición. Todos súper serviciales.
3-night family trip
Verified guest review

2/10 Poor

Las habitaciones.. No son como las que ofertan
Alberto, 1-night trip
Verified guest review

8/10 Very good

Fredy, 2-night trip
Verified guest review

8/10 Very good

Estancia muy agradable
Carlos, 2-night family trip
Verified guest review

6/10 Good

MARCO Antonio, 1-night trip with friends
Verified guest review

10/10 Exceptional

Me encanto..... súper bonito.... el servicio muy amable.. me perdí... pero me ayudaron a llegar bien padre... volvería sin duda...
1-night business trip
Verified guest review

10/10 Exceptional

Atenciòn excelente ,desayuno bueno .Las camas lindas y moderna habitacion Lo unico no agradable fue el camino para llegar ,algo lejos para llegar y calles no pavimentadas o con muchos baches
fe, 1-night family trip
Verified Expedia guest review

8/10 Very good

Una agradable sorpresa
El check-in sin problemas; el personal muy amable y resolvieron todas nuestras dudas. Nos ofrecieron un desayuno continental sin costo muy rico y que no aparecia dentro de lo incluido en la reservación por lo que fue una agradable sorpresa. Las instalaciones son basicas, sin demasiados lujos pero lo suficientemente comodas para una estancia agradable. El uinico detalle negativo a resaltar fue que el televisor estaba instalado a una altura demasiado incomoda para poder apreciarla de manera confortable; fuera de ese detalle sin problemas. El hotel no esta particularmente en el centro pero en vehiculo se puede acceder de forma muy facil y caminando no esta a mas de 15 minutos de la plaza principal, ademas de que puedes solicitar un taxi o moverte en tu vehiculo facilmente. Sin duda es una muy buena opcion por un costo muy accesible en comparacion de otras opciones mas centricas sin sacrificar realmente demasiado.
Denis Jovany, 2-night family trip
Verified guest review