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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Commencer Hotel - Hanoi

3.5-star3.5 stars
9 Hang Muoi, Hoan Kiem, Hanoi, 100000, Vietnam

3.5-star hotel with spa, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The price is cheap and location is good. The staffs there are also kind. Jun 16, 2020
  • Great new hotel, right in the old quarter!Dec 29, 2019

Commencer Hotel - Hanoi

More Info: 6823 2342

from S$33
  • Executive Double Room, City View
  • Suite Balcony
  • Deluxe Double Room, Courtyard View
  • Suite Window Room
  • Family Room, 2 Bedrooms, 2 Bathrooms, City View

What’s around Commencer Hotel - Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hanoi Old City Gate - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Opera House - 15 min walk
  • Ho Chi Minh Mausoleum - 37 min walk
  • Ngoc Son Temple - 8 min walk
  • Dong Xuan Market - 11 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 35 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Van Dien Station - 12 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 0
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Closed captioned TV
  • Grab bar - in bathtub
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Wheelchair-width doorways
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Navatan. Services include massages and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Commencer Hotel - Hanoi’s small print

Also known as

  • Commencer Hotel Hanoi
  • Commencer Hanoi
  • Commencer
  • Commencer Hotel Hotel
  • Commencer Hotel Hanoi
  • Commencer Hotel Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: VND 2000000.0 per stay

Spring Break deposit: VND 2000000.0 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Uncovered self parking costs VND 500000 per stay

Parking is available nearby and costs VND 50000 per stay

Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Commencer Hotel - Hanoi

  • Does Commencer Hotel offer free cancellation for a full refund?
    Yes, Commencer Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Commencer Hotel?
    Yes. Self parking costs VND 500000 per stay. Parking spots may be limited.
  • Are pets allowed at Commencer Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Commencer Hotel?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Commencer Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Commencer Hotel?
    Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
  • What is there to do near Commencer Hotel?
    Recommended spots to visit include Thang Long Water Puppet Theatre (6-min walk) and Hanoi Old City Gate (6-min walk), along with Hoan Kiem Lake (7-min walk) and Ngoc Son Temple (8-min walk).

Recent reviews

Exceptional 9.6 From 13 reviews

Exceptional 10.0
Best hotel in Hanoi!
Amazing stay, couldn’t be more helpful! We took a break from hostels and treated ourselves to a nice bed and we couldn’t have picked a better hotel. Beautiful rooms, and the best beds in Vietnam, we didn’t even wake up for breakfast! We even came back for another two nights after our trip to ha long bay. Can’t recommend enough, the staff are so helpful and kind really looked after two tired backpackers!
Chloe, gb1 night trip with friends

Commencer Hotel - Hanoi

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