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All properties in Guanajuato, Guanajuato, Mexico
1 room, 2 adults

Hotel Chocolate

3-star3 stars
Calle Constancia #13, Colonia Centro, Guanajuato, GTO, 36000, Mexico

Central hotel with restaurant, connected to the airport, near Juarez Theater
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Muy buena ubicación para andar en el centro de Guanajuato, tiene una excelente vista…Nov 3, 2020
  • Everything was excellent: service, cleanliness, toiletries, the view from our room and…Mar 21, 2020

Hotel Chocolate

from S$35
  • Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie)
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace (Trufa/Cacao)
  • Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco)
  • Classic Room, 1 King Bed, City View (Luneta)
  • Standard Triple Room, Multiple Beds, Balcony (Toblerone)
  • Standard Room, 1 Double Bed, Balcony, City View (Amargo)

What’s around Hotel Chocolate


  • In Zona Centro
  • Juarez Theater - 2 min walk
  • Union Garden - 2 min walk
  • Alley of the Kiss - 4 min walk
  • Regional Museum of Guanajuato Alhondiga - 9 min walk
  • Mummies Museum - 23 min walk
  • University of Guanajuato - 4 min walk
  • Pipila Monument - 6 min walk

Getting around

  • Del Bajio Airport (BJX) - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*


  • Free secured onsite valet parking

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite carport and garage

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping

Hotel Chocolate’s small print

Also known as

  • Hotel Chocolate Guanajuato
  • Chocolate Guanajuato
  • Hotel Chocolate Hotel
  • Hotel Chocolate Guanajuato
  • Hotel Chocolate Hotel Guanajuato


This property does not have elevators.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge

Breakfast costs between MXN 65 and MXN 200 for adults, and MXN 65 and MXN 200 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Chocolate

  • Does Hotel Chocolate offer free cancellation for a full refund?
    Yes, Hotel Chocolate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Chocolate?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Chocolate?
    Yes, there's free valet parking. Parking spots may be limited.
  • Are pets allowed at Hotel Chocolate?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Chocolate?
    You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge. Express check-in is available.
  • Are there restaurants at or near Hotel Chocolate?
    Yes, there's an onsite restaurant. Nearby restaurants include Casa Ofelia Restaurant-Bar (3-min walk), La Capellina (3-min walk), and Fante Bar (3-min walk).
  • Is airport shuttle service offered by Hotel Chocolate?
    Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.
  • What is there to do at Hotel Chocolate and nearby?
    Recommended spots to visit include Juarez Theater (2-min walk) and Union Garden (2-min walk), along with Alley of the Kiss (4-min walk) and University of Guanajuato (4-min walk).

Recent reviews

Very good 8.2 From 50 reviews

Very good 8.0
View is amazing, too many steps to get to hotel! Quiet hotel. Chili at night and not enough blankets for guests. Aldo was very helpful during our stay.
Gaby, us3 night romance trip
Fair 4.0
80 stairs to reception and another 50 to room, which had a fabulous view. No allowance to help from the road. Continental breakfast was very poor but they did offer a regular breakfast for addition funds, Tired property!
ca2 night romance trip
Very good 8.0
I liked that it is in the heart of the city, I went there with my mom so for an elderly person, It will be tiring going up the stairs, too many. My mom who is 65 complained every time we were going up,
us1 night family trip
Exceptional 10.0
Hotel was fine for the price 👍
Warley, us1 night trip
Good 6.0
Amazing views!
Location is great, there is no vehicle access to Hotel, you have climb about 93 steps (stairs) to get to Hotel. Personel was great, they helped with bagage. You can store your car in another of their properties which is 10 min away, they can transport you there. View from Hotel is amazing, Teatro Juarez, Universidad de Guanajuato, Temples, etc. Rooms have some charm but bathrooms can use some renovation.
Luis, us2 night family trip
Exceptional 10.0
Great location. Great view. The breakfast of Huevos Rancheros was delish.
Rich, us2 night trip
Exceptional 10.0
Nice View!!!
Amazing night!!! Wonderful view. Staff super friendly ..we hope to come back soon.!!!
sandra, us1 night family trip
Good 6.0
be prepared to climb about 7 flights of stairs to reach the lobby
us1 night trip with friends
Exceptional 10.0
Amazing view but it should indicate that there is a lot of stairs to get to hotel with no option of an elevator. Great customer service- For the non handicap
Celina, us2 night family trip
Exceptional 10.0
Staff is super friendly and helpful. My daughter and I had a great stay
Maricela, us5 night family trip

Hotel Chocolate