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All properties in Guanajuato, Guanajuato, Mexico
1 room, 2 adults

Hotel Chocolate Suites

3-star3 stars
Callejon de Temezcuitate # 1-B, Colonia Centro, Guanajuato, GTO, 36000, Mexico

Mountain hotel with restaurant, near Union Garden
  • Free WiFi and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • I would not recommend this hotel, the room that we booked was not what was on the picture…Feb 17, 2021
  • *READ this review before booking* I was excited about staying at this hotel mainly…Jan 8, 2021

Hotel Chocolate Suites

More Info: 6823 2342

from S$36
  • Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)
  • Business Quadruple Room, 2 Double Beds, City View (Marcolini)
  • Standard Room, 1 King Bed, Non Smoking (Leonidas)
  • Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)
  • Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)
  • Design Room, 1 Double Bed, Non Smoking (Totel)
  • Junior Suite, 1 King Bed, Terrace, City View (Delafee)
  • City Room, 1 King Bed, Non Smoking (Noka)
  • Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)

What’s around Hotel Chocolate Suites

Landmarks

  • In Zona Centro
  • Union Garden - 6 min walk
  • Juarez Theater - 6 min walk
  • Alley of the Kiss - 11 min walk
  • Regional Museum of Guanajuato Alhondiga - 14 min walk
  • Mummies Museum - 28 min walk
  • Don Quijote Iconographic Museum - 4 min walk
  • Guanajuato Funicular - 5 min walk

Getting around

  • Del Bajio Airport (BJX) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 1 per room

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking

  • Free secured, covered onsite valet parking

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite carport and garage

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Hotel Chocolate Suites’s small print

Also known as

  • Hotel Chocolate Suites Guanajuato
  • Chocolate Suites Guanajuato
  • Chocolate Suites
  • Hotel Chocolate Suites Hotel
  • Hotel Chocolate Suites Guanajuato
  • Hotel Chocolate Suites Hotel Guanajuato

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Pet deposit: MXN 500 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between MXN 65 and MXN 200 for adults, and MXN 65 and MXN 200 for children (approximately)

Pets are allowed for an extra charge of MXN 250.50 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Chocolate Suites

  • Does Hotel Chocolate Suites offer free cancellation for a full refund?
    Yes, Hotel Chocolate Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Chocolate Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Chocolate Suites?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Are pets allowed at Hotel Chocolate Suites?
    Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of MXN 250.50 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Chocolate Suites?
    You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
  • Are there restaurants at or near Hotel Chocolate Suites?
    Yes, there's an onsite restaurant. Nearby restaurants include La Capellina (5-min walk), Famoso Bar Incendio (5-min walk), and La Vie en Rose (5-min walk).
  • Is airport shuttle service offered by Hotel Chocolate Suites?
    Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.

Recent reviews

Very good 8.0 From 116 reviews

Fair 4.0
Not staying there again
We were disappointed in this hotel. Though charming with a lovely view it was inconvenient, with no refrigerator in the room, the phone not working, and awkward to get between the room and reception. Worst of all there were an insect and a lizard in the room.
Theodore, us2 night trip
Poor 2.0
At our arrival ..there was no hot water..a pipe broke..so we have to shower with cold water..and they charge extra fees for our pets..and we did not like that
Omar, us2 night romance trip
Very good 8.0
Hotle Chocolate Suites
Staff was very accommodating. Went out of their way to make our trip pleasant. The physical facility is in need of an update. Yes, we had a huge terrrace...no chairs or table to enjoy it. Rooms were old and poorly decorated and in need of repair. Lots and lots of stairs...to your room, to reception, to the restaurant. Location offers great view, but walking to and from Centro is challenging.
David, mx3 night trip with friends
Exceptional 10.0
Best view in the city!
Service was super hospitable. Room was gorgeous as well as the view. There is a great view from checking in to the parking lot to the restaurant to the room.
Jammie, us4 night trip
Exceptional 10.0
We stayed 2 nights over a weekend. A beautiful hotel with very attentive staff. Beautiful views and fee shuttle to downtown which is 5 minutes away. We will definitely go back.
Darius, mx2 night trip
Exceptional 10.0
Muy profesionales y atentos excelentes servicio ...!!
Oscas, us2 night family trip
Good 6.0
Horrible customer service
Don't book and expect to get the rooms you reserved. We book 3 different rooms to plan using 5his hotel for tours to the city and our room was given to others paying more money. Horrible customer service. The hotel itself offered everything we wanted but they lost a chance to have our company book 200 room nights for the year.
Robert, mx1 night business trip
Very good 8.0
There was not hot running water to take a shower.
Lyzy, us1 night romance trip
Exceptional 10.0
Hotel Chocolate Suite over looks Guanajuato City, we stayed at Suite Delafee, the bedroom is huge, bathroom is also very big, it has lots of storage space too. From bedroom, we can walk directly to the deck and see entire city, the view is amazing at daylight and gets better at night. Continental breakfast included coffee/tea and bread. You can order more with extra charges. It took us some navigation to drive there because of no GPS signals in the tunnels. Parking spots are limited and can be very tricky, we saw someone broke his rear side mirror when backing up. Paths leading to Zocalo are very steep, climbing up can be challenging. We enjoyed our time at this location.
Love2travel, ca1 night romance trip
Exceptional 10.0
Outstanding hotel. Very spacious room, friendly and helpful staff. Best views in the city. Highly recommended.
us1 night trip

Hotel Chocolate Suites