Hotel Chocolate Suites
Mountain hotel with restaurant, near Union Garden
- Free WiFi and free parking
- All (36)
- Interior (3)
- Bar/Dining (3)
- Exterior (4)
- Rooms (21)
- Other (5)
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) - Guest Room
Living Area
Business Quadruple Room, 2 Double Beds, City View (Marcolini) - City View
Junior Suite, 1 King Bed, Terrace, City View (Delafee) - Bathroom
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) - Bathroom
Exterior
Exterior
Parking
Breakfast meal
Breakfast meal
Restaurant
Family Dining
Dining
Lobby Sitting Area
Interior Detail
City view from property
Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka) - Bathroom
Junior Suite, 1 King Bed, Terrace, City View (Delafee) - Bathroom
City view from property
Standard Room, 1 King Bed, Non Smoking (Leonidas) - Bathroom
Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva) - Guest Room
Hotel Chocolate Suites
City Room, 1 King Bed, Non Smoking (Noka) - Guest Room View
Terrace/Patio
Junior Suite, 1 King Bed, Terrace, City View (Delafee) - Guest Room
City Room, 1 King Bed, Non Smoking (Noka) - Guest Room
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) - Guest Room
Terrace/Patio
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) - Guest Room
Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva) - Guest Room
Standard Room, 1 King Bed, Non Smoking (Leonidas) - Guest Room
Junior Suite, 1 King Bed, Terrace, City View (Delafee) - Guest Room
Hotel Interior
Business Quadruple Room, 2 Double Beds, City View (Marcolini) - Guest Room
Junior Suite, 1 King Bed, Terrace, City View (Delafee) - Guest Room
Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva) - Guest Room
Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona) - Guest Room[1/36]
I would not recommend this hotel, the room that we booked was not what was on the picture…
*READ this review before booking* I was excited about staying at this hotel mainly…
Hotels.com™ Rewards
Hotel Chocolate Suites
from S$47- Deluxe Quadruple Room, Multiple Beds, Terrace, City View (Godiva)
- Business Quadruple Room, 2 Double Beds, City View (Marcolini)
- Standard Room, 1 King Bed, Non Smoking (Leonidas)
- Classic Room, 2 Double Beds, Non Smoking, Terrace (Valrhona)
- Comfort Triple Room, 2 Bedrooms, Non Smoking (Milka)
- Design Room, 1 Double Bed, Non Smoking (Totel)
- Junior Suite, 1 King Bed, Terrace, City View (Delafee)
- City Room, 1 King Bed, Non Smoking (Noka)
- Panoramic Quadruple Room, 2 Double Beds, City View (Marcolini)
At a glance
Key facts
Hotel size
- This hotel has 8 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 3:00 PM-6:00 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only)*
- Specific rooms only, restrictions apply*
- 1 per room
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free secured, covered onsite self parking
- Free secured, covered onsite valet parking
- Onsite parking limited
- Height restrictions apply for onsite parking
- Onsite carport and garage
Payment types at the property
- Cash
FAQs for Hotel Chocolate Suites
Does Hotel Chocolate Suites offer free cancellation for a full refund? Yes, Hotel Chocolate Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hotel Chocolate Suites? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hotel Chocolate Suites? Yes, there's free self and valet parking. Parking spots may be limited. Are pets allowed at Hotel Chocolate Suites? Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of MXN 250.50 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees. What are the check-in and check-out times at Hotel Chocolate Suites? You can check in from 3:00 PM - 6:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Are there restaurants at or near Hotel Chocolate Suites? Yes, there's an onsite restaurant. Nearby restaurants include La Capellina (5-min walk), Famoso Bar Incendio (5-min walk), and La Vie en Rose (5-min walk). Is airport shuttle service offered by Hotel Chocolate Suites? Yes, an airport shuttle is available. The charge is MXN 700 per vehicle one-way.
Recent reviews
Good 7.8 From 119 reviews
Fair
Not staying there again
We were disappointed in this hotel. Though charming with a lovely view it was inconvenient, with no refrigerator in the room, the phone not working, and awkward to get between the room and reception. Worst of all there were an insect and a lizard in the room.
Theodore, us2 night trip
Poor
At our arrival ..there was no hot water..a pipe broke..so we have to shower with cold water..and they charge extra fees for our pets..and we did not like that
Omar, us2 night romance trip
Very good
Hotle Chocolate Suites
Staff was very accommodating. Went out of their way to make our trip pleasant. The physical facility is in need of an update. Yes, we had a huge terrrace...no chairs or table to enjoy it. Rooms were old and poorly decorated and in need of repair. Lots and lots of stairs...to your room, to reception, to the restaurant. Location offers great view, but walking to and from Centro is challenging.
David, mx3 night trip with friends
Exceptional
Best view in the city!
Service was super hospitable. Room was gorgeous as well as the view. There is a great view from checking in to the parking lot to the restaurant to the room.
Jammie, us4 night trip
Exceptional
We stayed 2 nights over a weekend. A beautiful hotel with very attentive staff. Beautiful views and fee shuttle to downtown which is 5 minutes away. We will definitely go back.
Darius, mx2 night trip
Exceptional
Muy profesionales y atentos excelentes servicio ...!!
Oscas, us2 night family trip
Good
Horrible customer service
Don't book and expect to get the rooms you reserved. We book 3 different rooms to plan using 5his hotel for tours to the city and our room was given to others paying more money. Horrible customer service. The hotel itself offered everything we wanted but they lost a chance to have our company book 200 room nights for the year.
Robert, mx1 night business trip
Very good
There was not hot running water to take a shower.
Lyzy, us1 night romance trip
Exceptional
Hotel Chocolate Suite over looks Guanajuato City, we stayed at Suite Delafee, the bedroom is huge, bathroom is also very big, it has lots of storage space too. From bedroom, we can walk directly to the deck and see entire city, the view is amazing at daylight and gets better at night. Continental breakfast included coffee/tea and bread. You can order more with extra charges. It took us some navigation to drive there because of no GPS signals in the tunnels. Parking spots are limited and can be very tricky, we saw someone broke his rear side mirror when backing up. Paths leading to Zocalo are very steep, climbing up can be challenging. We enjoyed our time at this location.
Love2travel, ca1 night romance trip
Exceptional
Outstanding hotel. Very spacious room, friendly and helpful staff. Best views in the city. Highly recommended.
us1 night trip
