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All properties in Westlake, Ohio, United States of America
1 room, 2 adults

Sonesta ES Suites Cleveland Westlake

3-star3 stars
30100 Clemens Rd, Westlake, OH, 44145, United States of America

3-star hotel, convenient to Crocker Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Terrible. They allowed a group to have a party and start fighting right above our room.…Jan 16, 2021
  • I would give it a 5 but really they should pay more attention to it, the bathrooms do not…Dec 31, 2020

Sonesta ES Suites Cleveland Westlake

More Info: 6823 2342

from S$86
  • Studio Suite, 1 King Bed
  • Studio Suite, 1 King Bed, Fireplace
  • Studio Suite, 2 Queen Beds, Fireplace
  • Suite, 2 Bedrooms, Fireplace

What’s around Sonesta ES Suites Cleveland Westlake

Landmarks

  • Crocker Park - 14 min walk
  • Lake Erie Nature & Science Center - 35 min walk
  • Lake Erie - 36 min walk
  • St John West Shore Family Health - 42 min walk
  • Huntington Beach - 2.5 mi / 4 km
  • John Christ Winery - 4.9 mi / 7.9 km
  • Miller Nature Preserve - 5.3 mi / 8.6 km
  • Mercy Tri-City Medicine - 6.3 mi / 10.2 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 21 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
  • Elyria Station - 20 min drive
  • Cleveland Station - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Restrictions apply*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Snack bar/deli
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Conference space
  • Conference space size (feet) - 400
  • Conference space size (meters) - 37
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Sonesta ES Suites Cleveland Westlake’s small print

Also known as

  • Residence Inn Cleveland Hotel Westlake
  • Residence Inn By Marriott Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Ohio
  • Sonesta ES Suites Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Westlake
  • Sonesta ES Suites Cleveland Westlake Hotel Westlake
  • Sonesta ES Suites Cleveland
  • Residence Inn Westlake
  • Residence Inn Westlake Cleveland
  • Westlake Residence Inn
  • Residence Inn By Marriott Cleveland Westlake Hotel Westlake
  • Residence Inn By Marriott Cleveland Westlake Ohio
  • Residence Inn Cleveland Westlake Hotel
  • Sonesta ES Suites Cleveland Westlake Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    Mandatory fees

    Deposit: USD 250 per accommodation, per stay

    Pet deposit: USD 100 per stay

    Optional extras

    Pets are allowed for an extra charge of USD 75.00 per pet, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sonesta ES Suites Cleveland Westlake

    • Does Sonesta ES Suites Cleveland Westlake offer free cancellation for a full refund?
      Yes, Sonesta ES Suites Cleveland Westlake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites Cleveland Westlake?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sonesta ES Suites Cleveland Westlake?
      Yes, there's free self parking.
    • Is there a pool at Sonesta ES Suites Cleveland Westlake?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Sonesta ES Suites Cleveland Westlake?
      Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75.00 per pet, per stay, and there's also a deposit of USD 100 per stay.
    • What are the check-in and check-out times at Sonesta ES Suites Cleveland Westlake?
      You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Sonesta ES Suites Cleveland Westlake?
      Yes. Nearby restaurants include Bob Evans (12-min walk), Arashi Japan (13-min walk), and La Campagna (2 mi).
    • What is there to do at Sonesta ES Suites Cleveland Westlake and nearby?
      Sonesta ES Suites Cleveland Westlake has a seasonal outdoor pool and a fitness center, as well as a picnic area.

    Recent reviews

    Very good 8.2 From 484 reviews

    Exceptional 10.0
    Comfort away from home
    The only thing that wasn't as needed was the shapoo,conditioner, and body wash was empty or had been there so long it was clogged. I can understand that the hotels have had little business due to Covid-19.
    us3 night trip
    Fair 4.0
    This hotel was the bare bones. The shower dispensers for shampoo and body wash were empty. The only toiletry provided was one bar of soap. I also found dark hair in the shower. The king size bed only had two pillows and there were no extras in the closets.
    us1 night family trip
    Poor 2.0
    Horrible stay
    Horrible stay, the fireplace wasn’t working and we had to switch to a different room which wasn’t a king suite and had queen beds which wasn’t we booked for.
    us3 night family trip
    Very good 8.0
    Our coffee maker had no lid on the carafe and was unusable - I requested a new carafe but it never showed up. We had to ask for body wash too. Overall, we felt comfortable and it was a pleasant stay!
    Michelle, us2 night family trip
    Very good 8.0
    The room was clean with reasonable accommodations but I was surprised and disappointed to find only 2 small pillows on a king size bed
    Luke, us1 night trip
    Very good 8.0
    Good for extended stay or weekday visits
    The two-bedroom suite was actually a loft. With only a half wall at the head of the bed upstairs. So I was too afraid to let the kids share that bed as originally planned. (That meant I slept on the pull-out bed.) The room itself was great. Lots of space, and aside from the terrifying for a mom with kids loft, was perfect for our large family. I liked that there were two bathrooms and a full-size kitchen. There was a remote missing, the ceiling fan did not work, and there was no bedding for the pull-out bed. There was also no parking on Saturday night. None. I parked along the curb. They did offer a nice bag breakfast in lieu of a normal breakfast because of COVID. The location is good, it is right by the freeway, but also on the outskirts of a nice lakefront area. I would recommend this to someone for during the week but would recommend spending a bit more if you are able if you are staying just for the weekend.
    Sarah, us2 night family trip
    Good 6.0
    Do not stay here. Not worth the money.
    The condition and cleanliness of the room was less than desirable. Even though there was a seal on the door that said it had been fully cleaned for COVID, there was candy and candy wrappers in the window seals, dust so thick you could right your name in it on the fireplace, and trash in the can. The pics used for advertisement must be at least 5 years old. Our room had light fixtures pulling loose from the ceiling, stains on the carpet, cracked and chipping paint, and cabinet doors that wpuldn't close. The fire place only worked to continuously run the heater with no way to adjust it other than unplugging it. The last night we were there, there was a party in another room and left no parking close to our room. And upon leaving the next morning, we found what looked to be a crack pipe with foil at the bottom of the stairs. I would not ever stay here again. Pictures attached for all claims listed.
    Jeremy, us2 night family trip
    Exceptional 10.0
    On the road again.
    The hotel is set up like your own apartment. They have wonderful amenities. Each unit had a balcony or private patio. The spacious suites are wonderful for 1 or for a family. I will stay at these suites again.
    Mina, us1 night business trip
    Fair 4.0
    This was the second time we stay at this location. The first time we stayed it was perfect and so nice so we decided to stay our next trip as well. Well this one was the complete opposite. The room was not clean, dead spiders on the walls, cob webs everywhere. The fireplace didn't work, the remote didn't work, and the shower barely had any pressure at all. We were extremely disappointed this time. We asked for late check out and was told that we could check out at 1:30. At 12:05, there was the cleaners knocking on the door. Two minutes later we got a call from someone at the front desk. Obviously the girl I spoke with about late check out and the guy she was working with didn't speak or something. It was just really disappointing this stay.
    us2 night trip
    Poor 2.0
    Welcome to da hood! Thats what you'll be saying if you stay at this hotel! Had to call the cops on our last night. We stayed here one week and the first night kids were running, screaming, yelling all over the property. NO parents anywhere. Surprise, surprise. That should have been sufficient warning as the third night a big party next to us, which started about 11:30PM, complete with LOUD RAP MUSIC, loud voices people tramping up the wooden stairs outside etc. Two calls to the front desk quieted them down only to have the smoke alarm go off at 1:30AM!! They scattered like coach roaches and all was quit except for the alarm going off until they could shut it off. Our last night I had to cal the police. People yelling and lots of noise again and another smoke alarm going off in the building next to us at 11:30 PM. The fire dept. showed up so flashing red emergency lights load voices etc. After the fire dept left I opened the door to see who was creating all the noise and several black people were outside my door and one of them said something to me which I won't repeat and I CALLED THE POLICE. The police must have showed up because it got real quiet real quick. This is 12:30AM plus.
    Paul, us7 night romance trip

    Sonesta ES Suites Cleveland Westlake