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Grand Hyatt Seoul

Photo gallery for Grand Hyatt Seoul

Exterior
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Grand Hyatt Seoul

Grand Hyatt Seoul

5-star property
Mountain hotel with 6 restaurants, near Namsan Botanical Garden

8.4/10 Very good

1,199 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
322, Sowol-ro, Yongsan-gu, Seoul, Seoul, 140-738

Room options

About this area

What's nearby

  • In Itaewon
  • Namsan Park - 1 min drive
  • N Seoul Tower - 5 min drive
  • Namdaemun Market - 9 min drive
  • Dongdaemun History and Culture Park - 11 min drive
  • Myeongdong Street - 13 min drive
  • Lotte Outlets - Seoul Station Branch - 5 min drive
  • National Museum of Korea - 19 min drive
  • Gwanghwamun - 6 min drive
  • Hyundai Department Store - 13 min drive
  • Gyeongbok Palace - 6 min drive

Getting around

  • Seoul (GMP-Gimpo Intl.) - 20 min drive
  • Seoul (ICN-Incheon Intl.) - 54 min drive
  • Suseo Station - 14 min drive
  • Haengsin Station - 20 min drive
  • Anyang Station - 21 min drive
  • Itaewon Station - 11 min walk
  • Hangangjin Station - 14 min walk
  • Beotigogae Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • LOCOS - 2 min walk
  • Mapa Chicken - 2 min walk
  • 구에스티케이733 - 5 min walk
  • Mao - 6 min walk
  • Bistecca - 6 min walk

About this property

Grand Hyatt Seoul

Putting you within a 10-minute drive of Gyeongbok Palace, Grand Hyatt Seoul features a nightclub, and offers an airport shuttle (available at scheduled times) for KRW 16000 per person. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and Terrace, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a poolside bar. Fellow travellers like the pool and helpful staff. The property is only a short walk to public transportation: Itaewon Station is 11 minutes and Hangangjin Station is 14 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 615 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s sauna is closed on the first Monday of each month.
  • Guests have access to the indoor pool only once per stay; reservations are required via an in-room QR code.
  • The listed child breakfast fee applies to children ages 5-12 booked in Breakfast included rate plans. Breakfast is included for 1 child under age 5 per adult, up to a maximum of 2 adults per room.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (KRW 10000 per day)
  • On-site valet parking (KRW 25000 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 6 AM to 7:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Tennis
  • Ice skating
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Club Olympus has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Terrace – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
322 Sowolro - Steakhouse – Overlooking the pool, this steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
322 Sowolro - Kauri – Overlooking the pool, this sushi bar serves lunch and dinner. Open daily.
322 Sowolro - Teppan – Overlooking the garden, this theme restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
322 Sowolro - Tenkai – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for KRW 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of KRW 55000 for adults and KRW 27500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KRW 16000 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs KRW 8000 (one-way)

Parking

  • Self-parking costs KRW 10000 per day
  • Valet parking costs KRW 25000 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Pool access available from 7:00 AM to 6:30 PM
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Children 12 years old and younger are not allowed in the Grand Club Lounge after 6 PM. Additional fees apply to children 4-12 years old for breakfast in the Grand Club Lounge. Also, extra charges apply for additional guests entering the lounge.

Also known as

Grand Hyatt Seoul
Grand Hyatt Seoul Hotel
Hyatt Seoul Grand
Seoul Grand Hyatt
Grand Hyatt Seoul Hotel Seoul
Seoul Hyatt
Grand Hyatt Seoul Hotel
Grand Hyatt Seoul Seoul
Grand Hyatt Seoul Hotel Seoul

Frequently asked questions

Does Grand Hyatt Seoul offer free cancellation for a full refund?
Yes, Grand Hyatt Seoul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Seoul?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Seoul on 14 February 2023 start from S$287, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Seoul?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Seoul?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:30 PM.
Are pets allowed at Grand Hyatt Seoul?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Seoul?
Yes. Self-parking costs KRW 10000 per day. Valet parking costs KRW 25000 per day.
Is an airport shuttle service offered by Grand Hyatt Seoul?
Yes, an airport shuttle is available from 6 AM to 7:00 PM at scheduled times. The charge is KRW 16000 per person one-way.
What are the check-in and check-out times at Grand Hyatt Seoul?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Grand Hyatt Seoul?
No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (3-min drive) is nearby.
What is there to do at Grand Hyatt Seoul and nearby?
Have fun with winter activities such as ice skating and in warmer months, improve your game at the on-site tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hyatt Seoul also has 3 bars, a nightclub and a seasonal outdoor pool, as well as a fitness centre, spa services and a picnic area.
Are there restaurants at or near Grand Hyatt Seoul?
Yes, there are 6 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include 구에스티케이733 (5-min walk), Mao (6-min walk) and Bistecca (6-min walk).
What's the area around Grand Hyatt Seoul like?
Grand Hyatt Seoul is located by the river in Itaewon, a short 2-minute walk from Namsan Park and 3 minutes' walk from Namsan Botanical Garden. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Fair

Dated hotel, poor service
Stayed here in the past but on recent stay seems dated and in need of modernisation. Staff not that helpful and compared with other hotels its not worth a 5 star
Adam, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

SANG CHUL, 5-night trip
Verified Hotels.com guest review

8/10 Very good

angella, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location.
Josephine, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very good to take a walk in the morning.
Donald, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel
Very enjoyable stay. The staff was friendly and helpful. We felt welcomed the entire stay. The room was great and comfortable with nice amenities and a fantastic view. There are plenty of dining options and the food I did eat was excellent. My only complaint was with the complimentary Wi-Fi. It worked okay most of the time but I had a few issues with connectivity and speed during my 5 nights. It’s possible that it was my devices and not the Wi-Fi since no one in my family complained. Overall, I highly recommend and will stay again.
Scott, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Very noisy sound proofing was very poor had hard time sleeping due to noise from water and hallways etc
PETER, 5-night business trip
Verified Expedia guest review

2/10 Poor

A hotel staff tried to double charge the breakfast to me and held me for 20min for double checking while I was checking out. I could not catch the taxi timely and was late to the airport. It’s the terrible hotel.
Tatsuya, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views and the rooms are spacious and comfortable. Staff is very helpful.
Magalie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

junehee, 2-night trip
Verified Expedia guest review