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1 room, 2 adults

Sheraton Kansas City Hotel at Crown Center

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
2345 McGee Street, Kansas City, MO, 64108, United States of America

4-star hotel with outdoor pool, near Crown Center
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from March 23 2020 to June 23 2020 (dates subject to change).
  • Great hotel. Easy walk to Crown Center where there are a few restaurants. Conference…Mar 7, 2020
  • My daughter and I stayed here for the Uncorked KC Wine Festival event. Parking was kind…Mar 7, 2020

Sheraton Kansas City Hotel at Crown Center

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking, View
  • Junior Suite, 1 King Bed, Non Smoking, Corner
  • Executive Suite, 1 Bedroom, Non Smoking, Corner
  • Presidential Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around Sheraton Kansas City Hotel at Crown Center

Landmarks

  • In Crown Center District
  • Crown Center - 6 min walk
  • Union Station - 6 min walk
  • T-Mobile Center - 20 min walk
  • Hallmark Visitors Center - 9 min walk
  • Liberty Memorial - 17 min walk
  • Nelson-Atkins Museum of Art - 2.9 mi / 4.7 km
  • Kansas City Zoo - 7.8 mi / 12.6 km

Getting around

  • Kansas City International Airport (MCI) - 25 min drive
  • Kansas City Union Station - 6 min walk
  • Independence Station - 21 min drive
  • Lee's Summit Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 720 rooms
  • This hotel is arranged over 42 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • 2 per room

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (USD 22.00 per day; includes in/out privileges)

  • Onsite valet parking (USD 28.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Number of meeting rooms - 15
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • In-room safe

Special features

Dining

Spectators - This pub specializes in barbecue and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Sheraton Kansas City Hotel at Crown Center’s small print

Also known as

  • Sheraton Crown
  • Sheraton Kansas City Hotel at Crown Center Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel Kansas City
  • Sheraton Hotel Crown
  • Sheraton Kansas City Crown Center
  • Sheraton Kansas City Hotel Crown Center
  • Sheraton Hotel Crown Center
  • Sheraton Crown Center
  • Hyatt Regency Kansas City
  • Sheraton Kansas City Hotel At Crown Kansas City
  • Sheraton Kansas City Hotel at Crown Center Hotel

Policies

Pool access available from 5:00 AM to 10:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 22.00 per day with in/out privileges

Valet parking costs USD 28.00 per day with in/out privileges

Full breakfast is offered for an extra charge of USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 17.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Kansas City Hotel at Crown Center

  • Does Sheraton Kansas City Hotel at Crown Center offer free cancellation for a full refund?
    Yes, Sheraton Kansas City Hotel at Crown Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Kansas City Hotel at Crown Center currently open?
    This property is closed from March 23 2020 to June 23 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Sheraton Kansas City Hotel at Crown Center?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Kansas City Hotel at Crown Center?
    Yes. Self parking costs USD 22.00 per day. Valet parking costs USD 28.00 per day. Electric vehicle charging is available.
  • Is there a pool at Sheraton Kansas City Hotel at Crown Center?
    Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
  • Are pets allowed at Sheraton Kansas City Hotel at Crown Center?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Kansas City Hotel at Crown Center?
    You can check in from 4:00 PM - 5:30 AM. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Sheraton Kansas City Hotel at Crown Center?
    Yes. Nearby restaurants include Panera Bread (3-min walk), Pierpont's at Union Station (6-min walk), and Affäre (10-min walk).
  • Is there an onsite casino at Sheraton Kansas City Hotel at Crown Center?
    No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (6-min drive) and Ameristar Casino Kansas City (15-min drive) are both nearby.
  • What is there to do at Sheraton Kansas City Hotel at Crown Center and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Fabulous 8.6 From 354 reviews

Poor 2.0
Clean hotel. Regular staff great. Good location. Rooms are mostly up to date.
us1 night family trip
Exceptional 10.0
The Link made it convenient to get from the Hotel to other surrounding sites easily
us2 night family trip
Very good 8.0
The property is beautiful. Very well kept and the staff is very friendly. My only complaint is that neither in the evening nor the morning was there hot water available.
us1 night trip
Exceptional 10.0
Great views from room. Excellent service, room and restaurant. Excellent choice for my stay.
us1 night romance trip
Good 6.0
The place was very clean and upscale. My only complaint was not being told about the hotels amenities like the location of the pool, where the ice machine and vending machines are, where the restaurant is (if they have one) and was the parking garage free if you stay there or is there a fee? Also, how do you get out of the garage after you check out if you need the key? In the hotels defense, when I sent this same message to the hotel, I received an email from the hotel manager saying he regrets my poor experience and will pass my comments on to the staff members as a training. I appreciated his acknowledgement! That’s kinda rare
Elaine, us1 night family trip
Good 6.0
The bar/restaurant called Spectators once again was completely understaffed. We have the same 800 person meeting every year. We all go to Spectators Friday at 8pm and they always have 2 bartenders and 1 waiter. I think the name Spectators is for the patrons watching the slowest service anywhere.
us2 night business trip
Poor 2.0
Heating system is extremely poor and noisy. Could not sleep
us1 night family trip
Very good 8.0
Shuttle service was very helpful. I would have stopped at that but the 50 character minimum leads me to also comment about hair in the bathtub (not mine) as I arrived and the empty wine bottle under the sofa (also not mine) that staff couldn't seem to locate after I let them know it was there.
Aimee, us3 night business trip
Exceptional 10.0
Friendly, helpful staff and nice renovations. Always a nice place to stay.
us1 night business trip
Poor 2.0
I had a horrible experience booking through Expedia and dealing with the Sheraton. I will never ever use either service again. I have also been all over social media sharing my experience. It is unbelievable that neither the Sheraton nor Expedia could remedy a rather simple problem and take care of the customer. One very disappointing experience,
CyBresette, us1 night family trip

Sheraton Kansas City Hotel at Crown Center