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1 room, 2 adults

Sheraton New Orleans Hotel - New Orleans

4-star4 stars
500 Canal St, New Orleans, LA, 70130, United States of America

4-star hotel with outdoor pool, near Canal Street
  • Free WiFi in lobby
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect™ Rewards nights here
Great location
Great wellness & sports facilities
Fantastic service
Complaints about WiFi

Sheraton New Orleans Hotel - New Orleans

More Info: 6823 2342

from S$148
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Room, 1 King Bed, City View
  • Room, 2 Double Beds, City View
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed
  • Club Suite, 1 King Bed, Business Lounge Access

What’s around Sheraton New Orleans Hotel - New Orleans


  • In Central Business District
  • Canal Street - 1 min walk
  • Bourbon Street - 3 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Jackson Square - 10 min walk
  • Cafe Du Monde - 11 min walk
  • French Market - 14 min walk
  • National World War II Museum - 14 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive
  • New Orleans Union Passenger Terminal - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,110 rooms
  • This hotel is arranged over 49 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 40 lbs)


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *



  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
Working away
  • Business center
  • Number of meeting rooms - 37
  • Conference space
  • Conference space size (feet) - 105041
  • Conference space size (meters) - 9759
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
Languages Spoken
  • Chinese
  • English
  • French
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Roux Bistro - This bistro specializes in Cajun/Creole cuisine and serves breakfast and lunch.

Pelican Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks Coffee - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Sheraton New Orleans Hotel - New Orleans’s small print

Also known as

  • Hotel New Orleans Sheraton
  • Sheraton Orleans Hotel Orleans
  • Sheraton New Orleans Hotel Hotel
  • Sheraton New Orleans Hotel New Orleans
  • Sheraton New Orleans Hotel Hotel New Orleans
  • Hotel Sheraton New Orleans
  • New Orleans Hotel Sheraton
  • New Orleans Sheraton
  • New Orleans Sheraton Hotel
  • Sheraton Hotel New Orleans
  • Sheraton New Orleans
  • Sheraton New Orleans Hotel
  • Sheraton New Orleans Hotel New Orleans


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 46 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 24 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 16.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 1,294 reviews

Exceptional 10.0
awesome location, great view
fan, us2 night business trip
Poor 2.0
Not Good
The prices of the rooms it should be spotless. Management do not follow through of guess concerns.
Patricia, us1 night business trip
Good 6.0
I booked my stay at the Sheraton for a conference. I got a call that they had overbooked and asked me to move properties, however, they did not assist with getting the things I had shipped to the new location. They also didn't make it clear with my new accommodations that I had already paid in full, so I was charged a second time. Because they hosted the conference I was attending, I had to walk back and forth in the rain, but they acted like I was asking for too much when I asked to borrow an umbrella (because I wasn't a guest). The compensation they promised for the inconvenience still hasn't arrived, and it's been over two weeks. Overall not impressed. Also the food (at the conference) was not good. So bad in fact, I opted to not eat.
Manige, us3 night business trip
Good 6.0
Nice and clean. My biggest complaint is the Pelican Bar. Service was very slow and the food was not great at all.
Brittney, us5 night business trip
Good 6.0
Was very underwhelmed by the state of the bathroom for the class of room I booked and the amount charged. Normally stay at other hotels in New Orleans but stayed here because family was staying here. Would not return considering there are more current hotels for a cheaper rate. Love the size and what was available to eat drink in the hotel but that was about it. Need more check in staff/desk for the size of this hotel and the amount of guest that were checking in. Location is great and better then some of its competitors. Valet was quick and professional.
us1 night trip

Sheraton New Orleans Hotel - New Orleans

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