Does Pacific Palms Resort offer free cancellation for a full refund?

Yes, Pacific Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Pacific Palms Resort?

As of 25 May 2022, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 26 May 2022 start from S$329, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Pacific Palms Resort?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Pacific Palms Resort?

Yes, pets are welcome. There's a charge of USD 40 per pet, per night.

Is parking offered on site at Pacific Palms Resort?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Pacific Palms Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Pacific Palms Resort?

You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Pacific Palms Resort and nearby?

Tee off at the onsite golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pacific Palms Resort also has an outdoor pool and a sauna, as well as a health club.

Are there restaurants at or near Pacific Palms Resort?

Yes, there are 2 onsite restaurants. Nearby restaurants include Taco del Rio (13-min walk), Outback Steakhouse (2.2 mi), and Krispy Kreme (2.2 mi).

Does Pacific Palms Resort have any outdoor private spaces?

Yes, every room features a balcony.

Pacific Palms Resort, Los Angeles - Updated Price, Reviews & HD Photos

Hypo-allergenic bedding, minibar, in-room safe, desk

4-star resort in La Puente with 2 restaurants and golf course

8.0/10 Very good

1,075 verified Hotels.com guest reviews

Property highlights

Free parking
Pool
Free WiFi
Pet-friendly
Airport transfer
Gym

Price available on 26/05/2022

1 Industry Hills Pkwy, La Puente, CA, 91744

Main amenities

292 smoke-free guestrooms
Daily housekeeping
Golf course
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Health club
Sauna
Valet parking
Spa tub
Room service

For families

Rollaway/extra beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities

Cleaning & safety

Cleaned with disinfectant
72-hour vacancy between guest room stays
Hand sanitiser provided
Personal protective equipment

Choose dates to view prices

About this area

What's nearby

Puente Hills Mall - 4 min drive
Hsi Lai Temple - 9 min drive
California State Polytechnic University, Pomona - 13 min drive
Morgan Park - 13 min drive
Azusa Pacific University - 26 min drive
Santa Fe Dam Recreation Area - 27 min drive
Presbyterian Intercommunity Hospital - 18 min drive
Fullerton Golf Course - 18 min drive
Whittier College - 22 min drive
Irwindale Event Center - 22 min drive
Biola College - 27 min drive

Getting around

Fullerton, CA (FUL-Fullerton Municipal) - 22 min drive
Long Beach Municipal Airport (LGB) - 32 min drive
John Wayne Airport (SNA) - 36 min drive
Los Angeles - Ontario Intl. Airport (ONT) - 40 min drive
Los Angeles Intl. (LAX) - 58 min drive
Walnut Industry Station - 10 min drive
Baldwin Park Station - 13 min drive
Azusa Downtown Station - 14 min drive
Airport shuttle (surcharge)

About this property

Pacific Palms Resort

A great choice for a stay in La Puente, Pacific Palms Resort features an airport shuttle and a golf course. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. There's an outdoor pool and a bar/lounge, and rooms at this upscale resort offer balconies and LED TVs. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

292 units
Arranged over 11 floors

Arriving/Leaving

Check-in time from 4:00 PM - midnight
Express check-in/out
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required

Children

No cribs (infant beds)

Pets

Pets allowed*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Free onsite RV/bus/truck parking
Onsite valet parking (USD 14 per night)
Wheelchair-accessible parking on site

Transfers

Airport shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Room service (limited hours)

What to do

Golfing

Working away

Business center
Meeting rooms
Conference space (45000 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Television in common areas
Health club
36 holes of golf
Golf driving range on site
An outdoor pool
Heated pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms

Accessibility

Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Assistive listening devices available

Languages spoken

Chinese (Mandarin)
English
Spanish

Room amenities

Be entertained

42-inch LED TV
Premium cable/satellite channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Balcony

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free weekday newspapers
Free WiFi
Phone

Food and drink

Refrigerator (on request)
Microwave (on request)

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Deposit: USD 50 per night

Optional extras

Breakfast costs between USD 10 and USD 21.95 per person (approximately)
Airport shuttle service is offered for an extra charge
Microwaves are available for USD 35 per night
Refrigerators are available for an additional charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Rollaway beds are available for USD 35.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Pets are allowed for an extra charge of USD 40 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Valet parking costs USD 14 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Pacific Palms

Pacific Palms City Of Industry

Pacific Palms Resort

Pacific Palms Resort City Of Industry

Palms Pacific

Palms Pacific Resort

Palms Resort

Pacific Palms Resort La Puente

Pacific Palms La Puente

Resort Pacific Palms Resort La Puente

La Puente Pacific Palms Resort Resort

Resort Pacific Palms Resort

Pacific Palms

Pacific Palms Resort Resort

Pacific Palms Resort La Puente

Pacific Palms Resort Resort La Puente

Frequently asked questions

8.0

Very good

8.3/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

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