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Sheraton Mexico City Maria Isabel Hotel

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

Restaurant
Outdoor pool
Outdoor pool
Outdoor pool
32-inch flat-screen TV with satellite channels, TV

Overview of Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel Hotel

4.0 star property
4-star hotel with outdoor pool, near The Angel of Independence Monument

9.0/10 Superb

1,007 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

Room options

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Chapultepec Park - 16 min walk
  • Alameda Central - 33 min walk
  • Palacio de Bellas Artes - 40 min walk
  • Auditorio Nacional - 41 min walk
  • Castillo de Chapultepec - 7 min drive
  • Museo Nacional de Antropologia - 7 min drive
  • Monument to the Revolution - 8 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 33 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 13 min walk
  • Insurgentes Station - 13 min walk
  • Chapultepec Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mikado - 4 min walk
  • Fiebre de Malta - 4 min walk
  • El Caminero - 4 min walk
  • Les Moustaches - 4 min walk
  • EL MORO Cuauhtémoc - 4 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Putting you in a great location within just a 10-minute walk of Paseo de la Reforma and The Angel of Independence Monument, Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle (available 24 hours) for MXN 1498.12 per vehicle one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or body treatments. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights at this upscale hotel. Fellow travelers say great things about the comfortable beds and location. The property is just a short walk to public transportation: Sevilla Station is 13 minutes and Insurgentes Station is 13 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite valet parking (MXN 185 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 345 for adults and MXN 173 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1498.12 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 185 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on 10 December 2022 start from S$108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Mexico City Maria Isabel Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
Yes. Valet parking costs MXN 185 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
Yes, an airport shuttle is available. The charge is MXN 1498.12 per vehicle one-way.
What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna.
Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Mikado (4-min walk), Fiebre de Malta (4-min walk), and El Caminero (4-min walk).
What's the area around Sheraton Mexico City Maria Isabel Hotel like?
Sheraton Mexico City Maria Isabel Hotel is in Cuauhtemoc, a short 1-minute walk from Paseo de la Reforma and 2 minutes' walk from The Angel of Independence Monument. Our travelers say the local area is very safe.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Poor

hernan, 6-night business trip
Verified Hotels.com guest review

2/10 Poor

I didn't enjoy my stay at the Sheraton Maria Isabel. The service was very bad compared to other hotels in the area. The front desk employees were not very customer oriented. They gave me a room that smelled like cigarette smoke. Then they replaced my room and gave me the wrong keys. The lockbox was broken, and they told me they were going to send someone to fix it, but the person never arrived. It seems that the thermostat was broken, because the room was extremely cold and no way to turn it up or down. I would say the only good thing about this hotel is the food. The breakfast food and employees in the breakfast area are great. I will not be returning to this Sheraton.
Beatriz, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Raquel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good
Manuel, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My room view
Julie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location. Old hotel that needs renovation
Good location, average customer service. The hotel is old and not in good condition. Needs renovation
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Guillaume, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tania, 1-night trip
Verified Hotels.com guest review

8/10 Very good

luis, 1-night trip
Verified Hotels.com guest review