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Sheraton Mexico City Maria Isabel Hotel
4-star hotel with outdoor pool, near U.S. Embassy
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Sheraton Mexico City Maria Isabel Hotel
Photo gallery for Sheraton Mexico City Maria Isabel Hotel
Overview of Sheraton Mexico City Maria Isabel Hotel
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Spa
- Airport transfer
- Pet-friendly
- Parking available
- Internet access
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Outdoor pool
- Breakfast available
- WiFi in the lobby
- 24-hour health club
- Sauna
- Steam room
- Valet parking
- 24-hour room service
- Coffee shop/cafe
- Spa services
Feel at home
- Free cots/infant beds
- Private bathroom
- Premium TV channels
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Club Suite, 1 Bedroom, Corner
Club Suite, 1 Bedroom, Corner
View all photos for Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
View all photos for Club Suite, 1 Bedroom
Club Suite, 1 Bedroom
View all photos for Deluxe Room, 1 Double Bed
Deluxe Room, 1 Double Bed
View all photos for Deluxe Room, 1 King Bed, View
Deluxe Room, 1 King Bed, View
View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Tower
Deluxe Room, 2 Double Beds, Non Smoking, Tower
View all photos for Deluxe Room, 1 Queen Bed, Tower
Deluxe Room, 1 Queen Bed, Tower
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Deluxe Room, 1 Double Bed
Deluxe Room, 1 Double Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Deluxe Room, 2 Double Beds, View
Deluxe Room, 2 Double Beds, View
View all photos for Classic Room, 2 Double Beds, Tower
Classic Room, 2 Double Beds, Tower
View all photos for Classic Room, 1 King Bed, Tower
Classic Room, 1 King Bed, Tower
About this area
What's nearby
- In Reforma
- U.S. Embassy - 1 min walk
- Paseo de la Reforma - 3 min walk
- The Angel of Independence Monument - 3 min walk
- Chapultepec Park - 19 min walk
- Monument to the Revolution - 22 min walk
- Alameda Central - 29 min walk
- Parque Zoologico de Chapultepec - 29 min walk
- Palacio de Bellas Artes - 38 min walk
- Auditorio Nacional - 40 min walk
- Reforma 222 - 2 min drive
Getting around
Restaurants
- Pizza Roma - 12 min walk
- El Pescadito - 4 min walk
- La Casa de Toño - 5 min walk
- La Casa de Toño - 6 min walk
- The Capital Grille - 6 min walk
About this property
Sheraton Mexico City Maria Isabel Hotel
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 756 rooms
- Arranged over 22 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (1 total, up to 40 lb per pet)*
- Service animals welcome
- Restrictions apply*
Internet
- WiFi in public areas*
- WiFi in rooms*
Parking
- On-site valet parking (MXN 185 per day)
- Electric vehicle charging point on site
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- 24-hour room service
Travelling with children
- Local/corner shop
What to do
- Tennis
- Fitness classes
- Shopping
Working away
- Business centre
- Meeting room
- Computer station
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- Communal living room
- 24-hour health club
- An outdoor pool
- Spa services
- Sauna
- Steam room
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Closed-captioned TV
- Lowered plug sockets in bathroom
- Lowered view port in door
- Lowered locks/deadbolt
- Height-adjustable showerheads
- Grab bar near toilet
- Lever door handles
Room amenities
Be entertained
- 32-inch flat-screen TV
- Premium satellite channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout curtains
- Premium bedding
- Free cot/infant bed
Freshen up
- Private bathroom
- Shower only
- Eco-friendly toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- WiFi (surcharge)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Recycling
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.
Fees & policies
Optional extras
- WiFi is available in guest rooms for MXN 199 per night (rates may vary)
- WiFi is available in public areas for MXN 199 per night (rates may vary)
- Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
- Airport shuttle service is offered for an extra charge of MXN 1498.12 per vehicle (one-way. Maximum occupancy 3)
- Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from May 9 2023 to December 31 2023 (dates subject to change):
- Tennis courts
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-off cleaning fee of MXN 1300
Parking
- Valet parking costs MXN 185 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.
Contactless check-out is available.
Individually wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.