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All properties in Knoxville, Tennessee, United States of America
1 room, 2 adults

Extended Stay America Knoxville - West Hills

2.5-star2.5 stars
1700 Winston Rd, Knoxville, TN, 37919, United States of America

Convenient to West Town Mall
  • Free self-serve breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19. 

  • Excellent place to stay for business. Suite was large and very clean!Jul 16, 2020
  • Only complaint was noise coming from room above. Dec 22, 2019

Extended Stay America Knoxville - West Hills

More Info: 6823 2342

from S$90
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

What’s around Extended Stay America Knoxville - West Hills

Landmarks

  • West Town Mall - 14 min walk
  • University of Tennessee - 7.7 mi / 12.4 km
  • Knoxville Convention Center - 8 mi / 12.9 km
  • Turkey Creek Shopping Center - 7.9 mi / 12.7 km
  • World's Fair Park - 8 mi / 12.8 km
  • Neyland Stadium - 8 mi / 13 km
  • Market Square - 8.2 mi / 13.2 km
  • Thompson–Boling Arena - 8.2 mi / 13.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free self-serve breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Hiking/biking trails nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built - 1990
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Extended Stay America Knoxville - West Hills’s small print

Also known as

  • Extended Stay America Hills Hotel Knoxville West
  • Extended Stay America Hills Hotel
  • Extended Stay America Hills
  • Extended Stay America Hills
  • Extended Stay America Knoxville - West Hills Hotel
  • Extended Stay America Knoxville - West Hills Knoxville
  • Extended Stay America Knoxville - West Hills Hotel Knoxville
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  • Knoxville Extended Stay America Knoxville - West Hills Hotel
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  • Extended Stay America Knoxville - West Hills Knoxville

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Housekeeping is offered for an extra charge of USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Extended Stay America Knoxville - West Hills

  • Does Extended Stay America Knoxville - West Hills offer free cancellation for a full refund?
    Yes, Extended Stay America Knoxville - West Hills does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Extended Stay America Knoxville - West Hills?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Extended Stay America Knoxville - West Hills?
    Yes, there's free self parking.
  • Are pets allowed at Extended Stay America Knoxville - West Hills?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Extended Stay America Knoxville - West Hills?
    You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Extended Stay America Knoxville - West Hills?
    Yes. Nearby restaurants include Pelanchos Mexican Grill (10-min walk), Misaki Japanese Steak House (11-min walk), and Makino Japanese Buffet (12-min walk).
  • What is there to do at Extended Stay America Knoxville - West Hills and nearby?
    Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Knoxville - West Hills also has a picnic area.

Recent reviews

Good 7.2 From 132 reviews

Exceptional 10.0
Good clean Alexander at the front desk was pleasant and made me feel at home
Pat, us1 night business trip
Exceptional 10.0
It is very convenient to shopping, restaurants and the University of Tennessee.
us2 night family trip
Poor 2.0
The property is very dark and far enough from other businesses that make it an ideal target for thieves. My husband is sure he saw a drug transaction occur in the parking lot while I was checking in.
us2 night family trip
Good 6.0
The staff was super nice and helpful. The property has no elevator so stairs are the only option (not suited for anyone who has difficulty going up and down stairs).
us1 night trip
Exceptional 10.0
It is in a very convenient location. The staff are great.
us2 night trip
Exceptional 10.0
great all the way around
Katie Townsend, us2 night trip
Exceptional 10.0
Very friendly staff, felt like I was at a home away from home & it is in a great location...convenient to shopping & a great selection of restaurants near by
Donna, us1 night trip
Exceptional 10.0
Very friendly staff, always responsive - Shauna and the other guy helped a lot!
us3 night business trip
Exceptional 10.0
Smooth And Professional
Check in was great, went very smoothly and very professional. Alex was truly wonderful The next morning was awesome. The Grab n Go Breakfest was perfect,everything was fresh. The room was very clean and comfortable. I only stayed 1 night but it was the best sleep I had had in a long time. Thank you ESA!
Amy, us1 night trip
Poor 2.0
Bugs!!!! In the bathroom and kitchen. Enough said!!
William, us2 night family trip

Extended Stay America Knoxville - West Hills