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The Westin Ottawa

4 stars
11 Colonel By DrOttawaONK1N 9H4Canada
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Excellent4.4 / 5
Location
Great location
Food
Delicious food
Service
Fantastic service
Value
Value for money could be better
439See all 439 Hotels.com reviews
From 1,902 reviewsTripAdvisor Traveller Rating

The Westin Ottawa

from S$170
  • Premium Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Premium Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Corner Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 496 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Up to 70 lb

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Ottawa Westin
  • Westin Hotel Ottawa
  • Westin Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Westin Ottawa Hotel

Policies

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50

Self parking costs CAD 25.00 per day

Valet parking costs CAD 47.46 per day with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 28.00 for adults and CAD 14.00 for children (approximately)

WiFi is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 10.95-14.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Sauna
  • Basketball on site
  • Racquetball/squash on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 27
  • Conference space
  • Meeting rooms 27
  • Conference space size (feet) - 473612
  • Conference space size (meters) - 44000
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1984
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Dalys Restaurant - This restaurant serves breakfast, brunch, and lunch. Open daily.

Shore Club - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Ottawa’s small print

Also known as

  • Ottawa Westin
  • Westin Hotel Ottawa
  • Westin Ottawa
  • The Westin Ottawa Hotel Ottawa
  • Westin Ottawa Hotel

Policies

Parking height restrictions apply.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50

Self parking costs CAD 25.00 per day

Valet parking costs CAD 47.46 per day with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 28.00 for adults and CAD 14.00 for children (approximately)

WiFi is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for CAD 10.95-14.95 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CAD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 439 reviews

The Westin Ottawa
Poor1.0 / 5
Very Bad Customer Service
Very bad customer service- I Do not recommend this hotel unless necessary ...
5 night business trip
The Westin Ottawa
Outstanding5.0 / 5
Great shopping area
Great hotel to stay in. Very convenient to shopping, capital buildings and lots of restaurants. Room was comfortable but would have preferred 2 queen beds instead of 2 full. Kind of tight for 3. Didn't see an option for the 2 queens but I may have missed it. I would stay again...close to my daughter (who we were there to visit). Attached to a huge mall!
3 night family trip
The Westin Ottawa
Outstanding5.0 / 5
A great, central, comfortable spot
There's something about this hotel that my wife and I loved. It was extremely comfortable, bright, and spacious, and it was a fun spot to unwind. The location is excellent - a short walk from Parliament and some museums, and a healthy, scenic stroll from other locales like history museum. We'd gladly return when coming back to Ottawa.
2 night family trip
The Westin Ottawa
Excellent4.0 / 5
Great vacation getaway
Enjoyed our stay at the Westin. Ottawa has so much to offer for families. Lots to see and do. Great restaurants.
1 night family trip
The Westin Ottawa
Excellent4.0 / 5
Toiletry supplies were inadequate for double occupancy in a 4 star hotel (2 small slivers of soap for 2 people). Terrible old blow dryer, that didn't work efficiently.
1 night family trip

See all reviews

The Westin Ottawa

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