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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Azul Tulum by GuruHotel

3.5-star3.5 stars
Calle Sayil Mza. 32 Lt. 1, Calle Ixchel, Tulum, QROO, 77760, Mexico

3.5-star hotel with outdoor pool, near Tulum National Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The room was very small and had windows on the entrance and no balcony . Was very…Jan 24, 2021
  • Absolutely great experience with this hotel! I stayed here before and I am glad to return…Dec 28, 2020

Azul Tulum by GuruHotel

More Info: 6823 2342

from S$100
  • Apartment, 2 Bedrooms, Non Smoking
  • Penthouse, 3 Bedrooms, Non Smoking
  • Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View
  • Apartment, 3 Bedrooms, Non Smoking
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Luxury Suite, 1 King Bed

What’s around Azul Tulum by GuruHotel

Landmarks

  • Tulum National Park - 20 min walk
  • Dos Aguas Park - 22 min walk
  • Tulum Mayan Ruins - 2.9 mi / 4.7 km
  • Las Palmas Public Beach - 2.9 mi / 4.7 km
  • SFER IK - 2.6 mi / 4.2 km
  • Playa Paraiso - 3.2 mi / 5.1 km
  • Tulum Beach - 3.4 mi / 5.4 km
  • Gran Cenote - 4.2 mi / 6.7 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 0 floor

Arriving/leaving

  • Check-in time 3:00 PM-10:30 PM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Hiking/biking trails on site
  • Kayaking nearby
  • Snorkeling nearby
  • Pool umbrellas
Services
  • Front desk (limited hours)
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Rooftop terrace
  • Garden
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Azul Tulum by GuruHotel’s small print

Also known as

  • Azul Tulum Aparthotel
  • Azul Tulum by GuruHotel Hotel Tulum
  • Azul Tulum
  • Azul Tulum by GuruHotel Hotel
  • Azul Tulum by GuruHotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 200 per accommodation, per stay

Optional extras

Housekeeping is offered for an extra charge of USD 4 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Azul Tulum by GuruHotel

  • Does Azul Tulum by GuruHotel offer free cancellation for a full refund?
    Yes, Azul Tulum by GuruHotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Azul Tulum by GuruHotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Azul Tulum by GuruHotel?
    Yes, there's free self parking.
  • Is there a pool at Azul Tulum by GuruHotel?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Azul Tulum by GuruHotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Azul Tulum by GuruHotel?
    You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Azul Tulum by GuruHotel?
    Yes. Nearby restaurants include Chacabar (6-min walk).
  • Is airport shuttle service offered by Azul Tulum by GuruHotel?
    Yes, an airport shuttle is available.
  • What is there to do at Azul Tulum by GuruHotel and nearby?
    Have fun during the warmer months with activities such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Recent reviews

Superb 9.0 From 122 reviews

Exceptional 10.0
Need water machine and or ice machine
Camilla, us5 night family trip
Good 6.0
ALMOST BUT NOT QUITE..........
50/50 THE PROS AND CONS: THE ROOM HAD A MOLD PROBLEM AND WHEN I NOTIFIED THE STAFF THEY SAID I CAN'T SWITCH ROOMS. EVERYTHING WAS BREAKING. THE TV WAS HORRIBLE. IT DID NOT WORK WELL AND WHAT DID WAS SPANISH. NO SCREENS ON THE WINDOWS SO MOSQUITOS WOULD JUST FLY RIGHT IN AND BITE YOU.....THE PROS: NICE ROOFTOP AREA FOR YOGA AND SWIMMING. FREE BICYCLES TO TOUR AROUND TULUM..GOOD LOCATION ; QUITE ECOLOGICAL NEIGHBORHOOD, GREAT WALKS, GOOD CAFE AROUND THE CORNER. GOLD MEMBER HINT: IF YOU DECIDE TO STAY CHOOSE THE LARGER ROOMS ON THE SECOND FLOOR AND YOU SHOULD HAVE A GOOD EXPERIENCE....
Joseph, us7 night trip
Very good 8.0
Staff was good and the location between the beach and tulum center and nice area with many new apartment.vilas. free bicycles in 15 min go to beach.hoteliere zone
Anton, us1 night trip
Exceptional 10.0
Really enjoyed our stay at Azul Tulum! Super chill environment. The neighborhood is in the middle of the jungle and feels very safe. Would definitely return!
us6 night family trip
Very good 8.0
Clean simple hotel. Like the location, service was top notch. The rooms with a kitchenette are certainly worth the extra.
Marion, us1 night trip
Exceptional 10.0
Nice hotel in new part of Tulum
Absolutely great experience with Azul hotel. The hotel is in a new part of town, pretty quiet area. I had a car and I liked their parking in front of hotel that was safe. The hotel building is also new. At least I had this impassion... The front desk staff is very friendly and helpful. They provided all needed information and helped with the luggage. My room was spacious. I loved the space. The only one negative detail is about their cleaning and towel policy that they can do that once in 3 days. I am ok with the room cleaning service, but in my opinion the towels should be changed every day. Good news is when I asked for fresh towels they bring them in few mins . I recommend this hotel!
Susana, mx2 night business trip
Good 6.0
Well first allow me to say that Sergio was absolutely fantastic, he made a not so pleasant experience a little better however the picture aren’t as accurate as they would have you believe. We waited more than an hour for our suite to be prepped and ready. The jacuzzi was outside on the patio and was not cleaned. To make a long story short we were disappointed and decided to stay at another location within the same area.
Keith, us7 night romance trip
Good 6.0
The basic room we stayed in seemed as if it were partition off from the main apartment. Our room was basic, a bed, TV and safe. No iron, coffee maker, mini fridge or a welcome bottle of water. The room had plenty of closet spaces , good if you’re traveling with a lot of luggage and you need the space. No chairs in the room, no desk, WiFi is good. I asked for a change of towels, sheets etc, around 8 in the morning, only to return 10 hours later without the room being cleaned and serviced. Limited choices of restaurants in the area, you will need a car, scooter or bike to get around comfortably.
DavidJeromeH, us7 night romance trip
Exceptional 10.0
My stay a Azul Tulum was an amazing experience! Sergio was super attentive, the hotel in a beautiful area and everything is near by or a bike ride away LOL. Overall experience was excellent no complaints.
Odlina, us3 night romance trip
Very good 8.0
A Great Option for your Tulum Vacation
I enjoyed my stay at the Azul Tulum by Guru Hotel, Sergio was amazing and the rooftop pool was simply breathtaking. The location is in Aldea Zama which appears to be a newer development so a few taxi drivers had issues finding the place but the Hotel Staff was available via WhatsApp to guide them. I stayed in two of the different hotel options so I got to experience the hotel in its entirety. The only feedback I have is that when I moved into the King Deluxe (Standard King room) the lighting wasn't the best. Also due to construction, there was a day where it was extremely noisy and I couldn't get much sleep or work done during the day. We also experience a few times where the electricity went out briefly (20 seconds max) and we had to inform the staff to reset the water so that we could have hot water. I hear this is a common thing in Tulum. Overall, the small issues didn't take away from the amazing experience. The staff was personable and ready to help any way they could. The location was nice and safe and bikes and other ammenties were abundant. I'd recommend staying at this hotel and would surely come back also.
Taylor, us1 night trip with friends

Azul Tulum by GuruHotel