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Victoria Garden Hotel

3.5 star property
3.5-star hotel with restaurant, near KOMTAR

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Victoria Garden Hotel

Photo gallery for Victoria Garden Hotel

Restaurant
Exterior
Minibar, in-room safe, desk, blackout curtains
Daily to-go breakfast (MYR 30 per person)
Shower, free toiletries, hair dryer, slippers

Overview of Victoria Garden Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • Non-smoking
Map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300
Main amenities
  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Bus station shuttle
  • Terrace
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Comfort Twin Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Premier Double or Twin Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 20 min walk
  • Gurney Drive - 39 min walk
  • Swettenham Pier Cruise Terminal - 1 min drive
  • Gurney Plaza - 6 min drive
  • Penang Hill - 9 min drive
  • Queensbay Mall - 11 min drive
  • Ferringgi Beach - 36 min drive
  • ESCAPE Adventureplay - 38 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive
  • Penang Sentral - 29 min drive
  • Bus station shuttle (surcharge)

Restaurants

  • Macallum Monday Night Market - 4 min walk
  • Norm Micro Roastery - 6 min walk
  • Kopikita Espresso - 3 min walk
  • Fuku Eatery & Desserts - 3 min walk
  • Black Kettle - 4 min walk
Map

About this property

Victoria Garden Hotel

Victoria Garden Hotel features a rooftop terrace and puts you 1 mi (1.7 km) from KOMTAR and 2 mi (3.3 km) from Gurney Drive. Guests will have free perks such as WiFi and self-parking. Also, this hotel is 5.5 mi (8.8 km) from Penang Hill.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 8:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 50.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Service fee: MYR 2.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 30 for adults and MYR 17 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Frequently asked questions

Does Victoria Garden Hotel offer free cancellation for a full refund?
Yes, Victoria Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Victoria Garden Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Victoria Garden Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Victoria Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Victoria Garden Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Victoria Garden Hotel and nearby?
Recommended spots to visit include KOMTAR (1 mi) and Penang Times Square (1.4 mi), along with Gurney Drive (2 mi) and Gurney Plaza (3.5 mi).
Are there restaurants at or near Victoria Garden Hotel?
Yes, there's an on-site restaurant.
What's the area around Victoria Garden Hotel like?
Victoria Garden Hotel is in Downtown George Town, a short 6-minute walk from Pinang Peranakan Mansion and 9 minutes' walk from Swettenham Pier Cruise Terminal.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Decent
The hotel is located on a relatively quiet street except for the bar directly across from the hotel which plays very loud music till late at night. Check in and out was smooth and easy. Location is convenient in George town. Room and bathroom was clean. The bed was quite hard and the pillows were too soft (sank in completely). Overall, a decent hotel to stay in for a few nights.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The breakfast is bad as very limited selection and tv program is very unclear and no much channel. However the room is clean. Nearby hotel is very quiet
Aggie0701, 1-night business trip
Verified Expedia guest review

8/10 Very good

Farida Mansur, 5-night trip
Verified Hotels.com guest review

6/10 Good

Still having an antiquated IT system where guests have to log in every 24 hours. And it is sometimes slow. Disappointing!
Goh Eng, 6-night trip
Verified Expedia guest review

8/10 Very good

Kevin, 18-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Ren Jie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Walking distance to the tourist hotspots. Quiet. Clean and friendly staff. Highly recommended !
Verified Expedia guest review

6/10 Good

Pini, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is great for walking and seeing the authentic part of Penang. Lots of great places to eat and the hotel was clean and the staff was kind and helpful.
Verified Expedia guest review