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Victoria Garden Hotel

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Minibar, in-room safe, desk, blackout curtains
Comfort Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Premier Double or Twin Room | Minibar, in-room safe, desk, blackout curtains
Comfort Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Overview of Victoria Garden Hotel

Victoria Garden Hotel

3.5 star property
3.5-star hotel with restaurant, near KOMTAR

9.0/10 Superb

57 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Laundry facilities
Map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Bus station shuttle
  • Terrace
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 20 min walk
  • Gurney Drive - 39 min walk
  • Gurney Plaza - 6 min drive
  • Penang Hill - 9 min drive
  • Queensbay Mall - 19 min drive
  • Ferringgi Beach - 34 min drive
  • ESCAPE Adventureplay - 48 min drive
  • AEON Mall Bukit Mertajam - 42 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 29 min drive
  • Penang Sentral - 29 min drive
  • Bus station shuttle (surcharge)

Restaurants

  • Boston - 1 min walk
  • Macallum Monday Night Market
  • Black Kettle - 4 min walk
  • Fuku Eatery & Desserts - 3 min walk
  • San Francisco Coffee - 5 min walk
Map

About this property

Victoria Garden Hotel

Victoria Garden Hotel features a rooftop terrace and puts you 1 mi (1.7 km) from KOMTAR and 2 mi (3.3 km) from Gurney Drive. Guests will have free perks such as WiFi and self-parking. Also, this hotel is 5.5 mi (8.8 km) from Penang Hill. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 8:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 50.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Service fee: MYR 2.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 30 for adults and MYR 17 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Frequently asked questions

Is Victoria Garden Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Victoria Garden Hotel offer free cancellation for a full refund?
Yes, Victoria Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Victoria Garden Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Victoria Garden Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Victoria Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Victoria Garden Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Victoria Garden Hotel and nearby?
Recommended spots to visit include KOMTAR (1 mi) and Penang Times Square (1.4 mi), along with Gurney Drive (2 mi) and Gurney Plaza (3.5 mi).
Are there restaurants at or near Victoria Garden Hotel?
Yes, there's an on-site restaurant.
What's the area around Victoria Garden Hotel like?
Victoria Garden Hotel is in Downtown George Town, a short 6-minute walk from Pinang Peranakan Mansion and 9 minutes' walk from Fort Cornwallis. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Peter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Walking distance to the tourist hotspots. Quiet. Clean and friendly staff. Highly recommended !
Verified Expedia guest review

6/10 Good

Pini, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is great for walking and seeing the authentic part of Penang. Lots of great places to eat and the hotel was clean and the staff was kind and helpful.
Verified Expedia guest review

8/10 Very good

Clean and modern hotel, good sheltered parking, quiet during night for peaceful sleep, excellent location for walking tour. Bed is firm, if offer better pillow choices, this hotel will be perfect.
Verified Expedia guest review

8/10 Very good

我喜欢这里的幽静。
Verified Expedia guest review

10/10 Exceptional

Overall satisfied with the stay at this hotel.
Verified Expedia guest review

10/10 Exceptional

KHAIRUSSLI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A hidden gem
From checkin the stay was pleasant. I was surprised with the room, it was clean and tidy but an accessible room. I asked the staff and they said it was fine for me to stay in there. I loved the space, shower was huge naturally but the bath mat soaked up a lot of the water. Easy walk to Little India, transport and the Boston Cafe across the road is great. Worth the money great location. A walk thru the street Art is a must in Georgetown
David, 5-night trip
Verified Hotels.com guest review