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All properties in Grand Rapids, Michigan, United States of America

Tru by Hilton Grand Rapids Airport

No-frills Grand Rapids hotel with indoor pool

  • Free on-the-go breakfast, free WiFi, and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) - Bathroom
  • Pool
Pool. Image 1 of 37.
1 / 37Pool
4570 28th Street SE, Grand Rapids, 49512, MI, United States of America
8.2.Very good.
  • clean and friendly- perfect for work trips. loved the block out curtains.

    Jul 19, 2021

  • Short staffed. Room not cleaned until 5:30 Staff very friendly. Wished I had a microwave…

    Jul 16, 2021

See all 263 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Easy parking
Convenient
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 98 guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Childcare

For families

  • Cribs/infant beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In East Paris
  • Patterson Ice Center - 13 min walk
  • Centerpointe Mall - 24 min walk
  • MSA Fieldhouse - 33 min walk
  • Woodland Mall - 34 min walk
  • Calvin College Ecosystem Preserve - 3 mi / 4.8 km

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Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Location

4570 28th Street SE, Grand Rapids, 49512, MI, United States of America
  • In East Paris
  • Patterson Ice Center - 13 min walk
  • Centerpointe Mall - 24 min walk

What’s around

Landmarks

  • In East Paris
  • Patterson Ice Center - 13 min walk
  • Centerpointe Mall - 24 min walk
  • MSA Fieldhouse - 33 min walk
  • Woodland Mall - 34 min walk
  • Calvin College Ecosystem Preserve - 3 mi / 4.8 km
  • Calvin College - 3.1 mi / 4.9 km
  • Decatur Vein Clinic - 3.1 mi / 5 km
  • Forest Hills Fine Arts Center - 3.5 mi / 5.6 km
  • Watermark Country Club - 3.6 mi / 5.8 km
  • Methadone Clinic - 4.5 mi / 7.3 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 14 min drive

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free on-the-go breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Small print

Also known as

  • Tru Hilton Grand Rapids Airport Hotel
  • Tru Hilton Hotel
  • Tru Hilton Grand Rapids Airport
  • Tru Hilton
  • Tru By Hilton Rapids Rapids
  • Tru by Hilton Grand Rapids Airport Hotel
  • Tru by Hilton Grand Rapids Airport Grand Rapids
  • Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Optional extras

Cribs/Infant beds are available for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tru by Hilton Grand Rapids Airport does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Smokey Bones Bar & Fire Grill (10-min walk), Osaka Steakhouse (12-min walk), and IHOP (13-min walk).
  • Tru by Hilton Grand Rapids Airport has an indoor pool and a fitness center.
8.2.Very good.
  • 10.0.Exceptional

    All smiles!

    Super friendly and helpful staff! Very clean. The breakfast left much to be desired but otherwise a terrific stay!

    vanessa, 3 night family trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Wonderful Stay!

    The door to the room has a seal, thereby ensuring that it hadn't been entered after a thorough cleaning. I *loved* that! Upon opening the door, a gust of clean, cool fresh air hit me simultaneously with a picture window view of tall trees and an open field. I was hooked. Nothing rocks my boat like a spotless hotel room and Tru offered me that. The front desk was genuinely friendly, there were quick snacks, paper plates/cups, coffee, microwave and more available in the lobby. My floor was quiet and I really can't say enough about the property's presentation. I recently stayed at a 4-star hotel and wasn't nearly as impressed as with my visit to Tru. My photo doesn't convey how welcoming and warm the room was. They got it right... If they maintain this level of care, they'll be around for a long time.

    Kymberly, 1 night trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Rude & lazy staff, security issue, no breakfast

    Luckily the room itself was clean except for the box of tissues being waterlogged. However, other aspects of the stay were unpleasant. First, the guy who checked us in was busy on his phone and didn't even greet us. He also didn't check my ID, which seemed odd compared to every other hotel I have stayed at. Then, later in the evening, he used a key to enter our room while we were there (we did not request anything). He said sorry and left, and then I poked my head out into the hall and watched him do the same to someone else, opening their door and then saying "sorry" when he realized it was occupied. We made sure to use the extra security latch on the door after that, but it was still unnerving. Given his attitude earlier, I would not be surprised if he was trying to enter rooms and steal. Disappointment in the morning continued. There was no breakfast at all, even though I was offered a full breakfast just two days earlier at a different Tru. The woman wasn't even sitting behind the front desk; she was lazily hiding over in a corner of the lobby texting on her phone. She finally acknowledged us without even getting up and said, brusquely, "For checkout, unless you need a receipt, you can just go." No asking how everything was. No explanation about breakfast. So the staff do not have a customer service orientation at all. I would also add that the immediate vicinity seemed run down. I like the Tru brand elsewhere but would not recommend this particular location.

    Brian, 1 night trip with friends, Jun 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome stay no complaints

    Claudette, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Mid-trip rest stop

    One of the floors smelled like a cat litter box. Thankfully we were not on that floor, but smelled it as the elevator opened and closed there. Everything else was fine. Time to get that airport shuttle going again. Had to hire a car both ways...$20+.

    1 night trip, May 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    No breakfast

    I always try to stay in a Tru by Hilton , pool table and a free breakfast. Unfortunately the pool table had a big tear in it, the free breakfast was closed and we got a hard boiled egg and a yogurt”not”

    Jason, 6 night business trip, May 24, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst hotel in Michigan

    Miserable, rude staff, dirty room, loud, bad sleep, no shampoo

    2 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I really like the hardwood floors and the modern décor. The room was clean. I should have asked about the breakfast buffet advertised because it was disappointing to only receive a box with a bagel, cream cheese, 2 hard boiled eggs and a yogurt when you're expecting bacon/sausage and eggs and the other goodies advertised.

    1 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location CLEAN hotel

    Would stay here again. Clean clean clean! Comfy beds! Super quiet location.

    Linda, 2 night business trip, May 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The public areas.

    1 night family trip, Apr 25, 2021

    Verified Expedia guest review

See all 263 reviews