ZiOne Luxury Hotel Cartagena - Cartagena
3.5-star hotel with spa, near Bocagrande Beach
- Free buffet breakfast, free WiFi, and free parking
- All (41)
- Exterior (7)
- Interior (3)
- Fitness/Leisure (7)
- Bar/Dining (3)
- Rooms (19)
- Other (2)
ZiOne Luxury Hotel Cartagena - Cartagena
Rooftop Pool
Pool
Suite, 1 King Bed, Non Smoking, Hot Tub - Terrace/Patio
Suite, 1 King Bed, Non Smoking, Hot Tub - Terrace/Patio
Superior Suite, 1 King Bed, Jetted Tub - Guest Room
Standard Room, 2 Double Beds, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Standard Room, 2 Double Beds, Non Smoking - Guest Room
Terrace/Patio
Hotel Front – Evening/Night
Exterior
Buffet
Restaurant
Restaurant
Massage
Massage
Spa
Interior Entrance
Hallway
Meeting Facility
View from Hotel
Superior Suite, 1 King Bed, Jetted Tub - Lake View
View from Hotel
Standard Room, 1 Double Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Standard Room, 1 Double Bed, Non Smoking - Guest Room
Standard Room, 2 Double Beds, Non Smoking - Guest Room
Massage
Massage
Superior Suite, 1 King Bed, Jetted Tub - City View
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Guest Room
Suite, 1 King Bed, Non Smoking, Hot Tub - Living Area
Standard Room, 1 Double Bed, Non Smoking - Guest Room
Standard Room, 2 Double Beds, Non Smoking - Guest Room
Breakfast buffet
[1/41]
Was good breakfast was a little average but very good overall
Before booking this hotel, i looked at a lot of reviews. Everyone complained about the…
Hotels.com™ Rewards
ZiOne Luxury Hotel Cartagena - Cartagena
More Info: 6823 2342
from S$72- Standard Room, 2 Double Beds, Non Smoking
- Standard Room, 1 Double Bed, Non Smoking
- Suite, 1 King Bed, Non Smoking, Hot Tub
- Superior Suite, 1 King Bed, Jetted Tub
At a glance
Key facts
Hotel size
- This hotel has 39 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is 1:00 PM
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Parents must have child's birth certificate and photo ID *
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Free self parking
Payment types at the property
- Cash
Other information
- Smoke-free property
FAQs for ZiOne Luxury Hotel Cartagena - Cartagena
Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund? Yes, ZiOne Luxury Hotel Cartagena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at ZiOne Luxury Hotel Cartagena? Yes, there's free self parking. Is there a pool at ZiOne Luxury Hotel Cartagena? Yes, there's an outdoor pool. Are pets allowed at ZiOne Luxury Hotel Cartagena? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena? You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Are there restaurants at or near ZiOne Luxury Hotel Cartagena? Yes, there's an onsite restaurant.
Recent reviews
Good 7.8 From 183 reviews
Poor
Chaos in Cartagena
Lost my plastic key the 1st evening of my 4 night stay. The hotel didn't have an extra key so i spent the 1st night with no electricity in the room. Checked out the morning of my second day and forfeited 3 days remaining, The lady at the front desk on the night shift was apathetic, totally indifferent to my needs. I would never stay there, ever! It is a hyped up hotel, very disappointing comparing what was written vs the actual hotel.
Eddie, th4 night trip
Very good
Good to stay for a night maybe or two Not nothing out of this world
au4 night trip
Good
Difficulty to get to rioms
There is only 1 elevator working ; the other elevator has been out for more than 6 months .
Hernando, us2 night trip
Poor
Horrible hotel
Hi I was in a hotel in Cartagena Columbia and I didn’t like the hotel because there were no hot water and it was very noise. So I left a day before and they didn’t gave me a credit because I paid through you. How can I get a credit?
Sonia, us3 night family trip
Exceptional
Wonderful hotel
Very wonderful hotel. There are more expensive hotels in the area and also cheaper. I consider this a midrange hotel but it was really nice and fantastic area. Plenty of stores and restaurants nearby. Very close to the beach, casino and multiple choices of transportation. I normally walked to see the area more. I never felt afraid or threatened. Just have to get use to the vendors. I walked to the City Central a few times and had no issues. Just beware of course and take precautions. I felt safer there than downtown Los Angeles. Anyways yes the hotel is super nice and the staff are extremely friendly. Definitely would recommend.
John, us5 night trip
Very good
bocagrande cartagena Z1one September 2019
beautiful hotel. great location. lots of good restaurants. low budget and expensive ears. rooftop pool and bar. breakfast included but same thing everyday basically. not bad if you are on a budget and don't mind. I ate breakfast x2 was too tired to get out of bed. hours 7 to 10 and no continental if you wake late.everything was good except there is no hot water. I suffer from arthritis and to shower was always a cold one. it was throughout the building. had family also with the same complain of bathing in cold water. regardless I would return and recommend this place with the Caption NO HOT WATER.
pauline, ca7 night family trip
Exceptional
Nice place to stay
I enjoyed my stay. The only complaint was that my digital room key stopped working several times. Not a big deal but I discovered that when it stopped working my room became unlocked. You could turn the knob and walk right in. Nothing was taken but still not good security. The check-in was very slow and one elevator was out of service, so there were many times I had to wait awhile to go up or down 10th floors. All else was good and I'd consider staying there
Ronald J., us4 night trip
Good
Hotel was nice, Shower was horrible!
This place is very clean and in a good location. The hotel front desk did not seem like they wanted to help with anything, bad attitudes. The shower was horrible, it was either extremely hot or extremely cold and we could not control it and they were not able to fix it. Cartagena is so hot, so usually I am taking 2-3 showers a day, but I dreaded taking a shower in this place. My last day I didn't even take a shower before my flight because it was so uncomfortable. Also the water pressure in the shower was really bad.
us2 night family trip
Poor
The hotel booked 2 nights for me, instead of one, they noticed the mistake and they still charge me double!
Gabriela, us2 night romance trip
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