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All properties in Heidelberg, Baden-Württemberg, Germany
1 room, 2 adults

Rafaela Hotel Heidelberg

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free WiFi
  • Refrigerator
  • Sofa bed
Lutherstr. 17, Heidelberg, 69120, Germany

3.5-star hotel with bar/lounge, near Neckarwiese
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free WiFi
    • Refrigerator
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Friendly and very helpful staff. The room is clean, a bit small (was enough for us). Our…Oct 2, 2020
  • Very disappointing stay due to unprofessional staff. We facilitated the hotel in doing…Aug 1, 2019

Rafaela Hotel Heidelberg

from S$170
  • Family Room
  • Double Room

What’s around Rafaela Hotel Heidelberg

Landmarks

  • In Neuenheim
  • Heidelberg Castle - 29 min walk
  • Neckarwiese - 6 min walk
  • University of Heidelberg Old Campus - 18 min walk
  • Heidelberg Student Jail - 18 min walk
  • Heidelberg University Library - 21 min walk
  • SAP Arena - 10.8 mi / 17.4 km
  • Hockenheim Racing Track - 19.2 mi / 30.9 km

Getting around

  • Mannheim (MHG) - 20 min drive
  • Heidelberg Central Station - 24 min walk
  • Heidelberg-Weststadt/Südstadt Station - 26 min walk
  • Heidelberg-Altstadt Station - 28 min walk
  • Heidelberg Seegarten Tram Stop - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:30 AM
  • Check-out time is 10:30 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • 24-hour offsite parking nearby (EUR 9 per night)

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Services
  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2018
  • Elevator
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Rafaela Hotel Heidelberg’s small print

Also known as

  • Rafaela Hotel
  • Rafaela Heidelberg
  • Rafaela Hotel Heidelberg Hotel
  • Rafaela Hotel Heidelberg Heidelberg
  • Rafaela Hotel Heidelberg Hotel Heidelberg

Policies

State tax ID - DE317452583Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Optional extras

Parking is available nearby and costs EUR 9 per night (open 24 hours)

Continental breakfast is offered for an extra charge of EUR 5 per person (approximately)

Cribs/Infant beds are available for EUR 10 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rafaela Hotel Heidelberg

  • Does Rafaela Hotel Heidelberg offer free cancellation for a full refund?
    Yes, Rafaela Hotel Heidelberg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rafaela Hotel Heidelberg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Rafaela Hotel Heidelberg?
    No, unfortunately, but there's street parking available.
  • Are pets allowed at Rafaela Hotel Heidelberg?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Rafaela Hotel Heidelberg?
    You can check in from 3:00 PM - 10:30 AM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Rafaela Hotel Heidelberg?
    Yes. Nearby restaurants include Salerno il Calabrese (4-min walk), Moghul Tandoori Restaurant (4-min walk), and Alter Mönchhof (4-min walk).
  • What is there to do at Rafaela Hotel Heidelberg and nearby?
    Recommended spots to visit include Neckarwiese (6-min walk) and University of Heidelberg Old Campus (1 mi), along with Heidelberg Student Jail (1 mi) and Heidelberg University Library (1.1 mi).

Recent reviews

Superb 9.2 From 18 reviews

Exceptional 10.0
This is a newly built small hotel near a marketplatz in Heidelberg. It is family owned and operated, not part of a big chain. Our stay in July 2019 was really wonderful. The room was clean, well furnished, and was perfect for our family. It had a clever patio door that could be either a door or window. The staff was very friendly and very helpful. The breakfast they serve is great, it had cereal, muesli, fresh fruit, yogurt, an array of meats and cheese and condiments, always a fresh coffee cake, and hot eggs or something similar. Also a great espresso or tea machine. (Note that there is a charge for breakfast, which is worth it because it’s so extensive.) There are several restaurants and cafes nearby, and it’s a block from a main tram line, so it’s easy to get around the city without a car. We went to the castle and other tourist spots easily. An added bonus is that there is a farmers market in the marketplatz Wednesday and Saturday, with all sorts of fruit, cheeses, breads, or sausages you can buy. And a small frig in your room to hold what you buy. The owner is so friendly and helpful, and was extra accommodating meeting some of our specific needs. I highly recommend this hotel.
us8 night family trip
Good 6.0
This is a small owner operated hotel that has been in operation since November 2018. Overall it's well run and well situated (a bid off the tourist track across the river from Old Town Heidelberg but still walking distance). I would have given a higher rating if not for three issues: the rooms were very small (for example, there was no space to put an open suitcase and no armchair); the mattress was way too soft for me; the AC worked only if the room key was plugged in, implying that my room was rather hot after returning from may days out.
Berthold, us3 night business trip
Exceptional 10.0
Relaxing
Nice place in good location: close to old town but off the beaten path.
us1 night family trip
Good 6.0
Im Herzen von Neuenheim
Sehr gute Lage und freundliches Personal. Preis-Leistung suboptimal. Corona-Frühstück auf Jugendherbergsniveau. WLAN unterirdisch langsam
de1 night family trip
Exceptional 10.0
Tolles Hotel
Es war alles super im Rafaela Hotel. Es ist noch ziemlich neu und sehr sauber mit praktischen Details bei der Inneneinrichtung. Der Service/Beratung war auch super.
Karin, de2 night family trip
Exceptional 10.0
Nur zu empfehlen!
Super schönes, ruhiges, modernes und sauberes Hotel, ideal gelegen an einem schönen Marktplatz, Restsurants, Cafés gleich daneben und nur wenige Minuten zu Fuß zum Neckar und zur Innenstadt. Erholung pur, mitten in der City! Immer wieder gern!
Johannes, de2 night family trip
Exceptional 10.0
Wir haben 3 schöne Tage in Heidelberg verbracht. Die Leute vom Hotel waren sehr nett und aufmerksam. Sehr Empfehlenswert
ch3 night romance trip
Exceptional 10.0
Gutes, neues Hotel in sehr guter Lage
Hotel ist sehr neu (Ende 2018 eröffnet). Der Zustand ist daher super. Frühstück finde ich etwas teuer (14€ p.P) dafür gibt es aber auch Drumherum sehr viele Alternativen. Zimmer sehr modern, jedoch einen klein wenig zu klein. Bei 2 Personen wäre schon kein Platz einen 2. Koffer auszubreiten. Für mich alleine hat es aber ausgereicht.
de1 night business trip
Exceptional 10.0
Hotel moderno, novíssimo.
Hotel super novo, moderno, limpíssimo. O dono, Tobias, é uma simpatia. O quarto não é grande e o banheiro é enorme. Há varios cafés deliciosos pertinho . Não fica na cidade velha, fica do outro lado do rio mas tudo é muito perto na cidade. Quando voltar a Heidelberg certamente ficarei no hotel Rafaela novamente.
br2 night romance trip
Exceptional 10.0
Very functional designed hotel
A brand new hotel where the owner has put a lot of effort into all the details. A professional and brilliant answer to how a modern small-size hotel should be designed!
Jakob, dk3 night family trip

Rafaela Hotel Heidelberg