Rafaela Hotel Heidelberg
3.5-star hotel with bar/lounge, near Neckarwiese
- Free WiFi
Friendly and very helpful staff. The room is clean, a bit small (was enough for us). Our…
Very disappointing stay due to unprofessional staff. We facilitated the hotel in doing…
FAQs for Rafaela Hotel Heidelberg
Does Rafaela Hotel Heidelberg offer free cancellation for a full refund? Yes, Rafaela Hotel Heidelberg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Rafaela Hotel Heidelberg? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Rafaela Hotel Heidelberg? No, unfortunately, but there's street parking available. Are pets allowed at Rafaela Hotel Heidelberg? Sorry, pets aren't allowed. What are the check-in and check-out times at Rafaela Hotel Heidelberg? You can check in from 3:00 PM - 10:30 AM. Check-out time is 10:30 AM. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near Rafaela Hotel Heidelberg? Yes. Nearby restaurants include Salerno il Calabrese (4-min walk), Moghul Tandoori Restaurant (4-min walk), and Alter Mönchhof (4-min walk). What is there to do at Rafaela Hotel Heidelberg and nearby? Recommended spots to visit include Neckarwiese (6-min walk) and University of Heidelberg Old Campus (1 mi), along with Heidelberg Student Jail (1 mi) and Heidelberg University Library (1.1 mi).
Recent reviews
Superb 9.2 From 18 reviews
Exceptional
This is a newly built small hotel near a marketplatz in Heidelberg. It is family owned and operated, not part of a big chain. Our stay in July 2019 was really wonderful. The room was clean, well furnished, and was perfect for our family. It had a clever patio door that could be either a door or window. The staff was very friendly and very helpful. The breakfast they serve is great, it had cereal, muesli, fresh fruit, yogurt, an array of meats and cheese and condiments, always a fresh coffee cake, and hot eggs or something similar. Also a great espresso or tea machine. (Note that there is a charge for breakfast, which is worth it because it’s so extensive.) There are several restaurants and cafes nearby, and it’s a block from a main tram line, so it’s easy to get around the city without a car. We went to the castle and other tourist spots easily. An added bonus is that there is a farmers market in the marketplatz Wednesday and Saturday, with all sorts of fruit, cheeses, breads, or sausages you can buy. And a small frig in your room to hold what you buy. The owner is so friendly and helpful, and was extra accommodating meeting some of our specific needs. I highly recommend this hotel.
us8 night family trip
Good
This is a small owner operated hotel that has been in operation since November 2018. Overall it's well run and well situated (a bid off the tourist track across the river from Old Town Heidelberg but still walking distance). I would have given a higher rating if not for three issues: the rooms were very small (for example, there was no space to put an open suitcase and no armchair); the mattress was way too soft for me; the AC worked only if the room key was plugged in, implying that my room was rather hot after returning from may days out.
Berthold, us3 night business trip
Exceptional
Relaxing
Nice place in good location: close to old town but off the beaten path.
us1 night family trip
Good
Im Herzen von Neuenheim
Sehr gute Lage und freundliches Personal. Preis-Leistung suboptimal. Corona-Frühstück auf Jugendherbergsniveau. WLAN unterirdisch langsam
de1 night family trip
Exceptional
Tolles Hotel
Es war alles super im Rafaela Hotel. Es ist noch ziemlich neu und sehr sauber mit praktischen Details bei der Inneneinrichtung. Der Service/Beratung war auch super.
Karin, de2 night family trip
Exceptional
Nur zu empfehlen!
Super schönes, ruhiges, modernes und sauberes Hotel, ideal gelegen an einem schönen Marktplatz, Restsurants, Cafés gleich daneben und nur wenige Minuten zu Fuß zum Neckar und zur Innenstadt. Erholung pur, mitten in der City! Immer wieder gern!
Johannes, de2 night family trip
Exceptional
Wir haben 3 schöne Tage in Heidelberg verbracht. Die Leute vom Hotel waren sehr nett und aufmerksam. Sehr Empfehlenswert
ch3 night romance trip
Exceptional
Gutes, neues Hotel in sehr guter Lage
Hotel ist sehr neu (Ende 2018 eröffnet). Der Zustand ist daher super. Frühstück finde ich etwas teuer (14€ p.P) dafür gibt es aber auch Drumherum sehr viele Alternativen. Zimmer sehr modern, jedoch einen klein wenig zu klein. Bei 2 Personen wäre schon kein Platz einen 2. Koffer auszubreiten. Für mich alleine hat es aber ausgereicht.
de1 night business trip
Exceptional
Hotel moderno, novíssimo.
Hotel super novo, moderno, limpíssimo. O dono, Tobias, é uma simpatia. O quarto não é grande e o banheiro é enorme. Há varios cafés deliciosos pertinho . Não fica na cidade velha, fica do outro lado do rio mas tudo é muito perto na cidade. Quando voltar a Heidelberg certamente ficarei no hotel Rafaela novamente.
br2 night romance trip
Exceptional
Very functional designed hotel
A brand new hotel where the owner has put a lot of effort into all the details. A professional and brilliant answer to how a modern small-size hotel should be designed!
Jakob, dk3 night family trip