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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Bonsella Prestige Hotel and Spa - Hanoi

4-star4 stars
23-25 Nguyen Sieu, Hang Buom, Hoan Kiem, Hanoi, 10000, Vietnam

4-star hotel with restaurant, near Hanoi Old City Gate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • My family of 5 enjoyed our stay at Bonsella which is deserving of a 5* Rating. Hotel is…Dec 29, 2019
  • Staff was very welcoming and the room was clean and beautiful. Location of hotel is also…Dec 23, 2019

Bonsella Prestige Hotel and Spa - Hanoi

More Info: 6823 2342

from S$46
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Twin Room, City View
  • Premier Double Room, 1 King Bed, City View
  • Junior Room, 1 King Bed, City View
  • Executive Room, 1 King Bed, City View
  • Connecting Room

What’s around Bonsella Prestige Hotel and Spa - Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 2 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 21 min walk
  • Ho Chi Minh Mausoleum - 31 min walk
  • Dong Xuan Market - 5 min walk
  • Ngoc Son Temple - 12 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 7 min walk
  • Hanoi Railway Station - 25 min walk
  • Hanoi Gia Lam Station - 4 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast only.

Onsite venue #2 - rooftop bar. Open daily.

Bonsella Prestige Hotel and Spa - Hanoi’s small print

Also known as

  • Bonsella Prestige Hotel Spa
  • Bonsella Prestige Hotel Hanoi
  • Bonsella Prestige Hotel
  • Bonsella Prestige Hanoi
  • Bonsella Prestige
  • Bonsella Prestige Spa Hanoi
  • Bonsella Prestige Hotel and Spa Hotel
  • Bonsella Prestige Hotel and Spa Hanoi
  • Bonsella Prestige Hotel and Spa Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 575000.0 per day

Airport shuttle service is offered for an extra charge of VND 700000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bonsella Prestige Hotel and Spa - Hanoi

  • Does Bonsella Prestige Hotel and Spa offer free cancellation for a full refund?
    Yes, Bonsella Prestige Hotel and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Bonsella Prestige Hotel and Spa?
    Sorry, there's no parking at Bonsella Prestige Hotel and Spa.
  • Are pets allowed at Bonsella Prestige Hotel and Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Bonsella Prestige Hotel and Spa?
    You can check in from 2:00 PM to 5:00 AM. Check-out time is noon.
  • Are there restaurants at or near Bonsella Prestige Hotel and Spa?
    Yes, there's an onsite restaurant that serves local cuisine.
  • Is airport shuttle service offered by Bonsella Prestige Hotel and Spa?
    Yes, an airport shuttle is available. The charge is VND 700000 per vehicle roundtrip.

Recent reviews

Exceptional 9.6 From 142 reviews

Exceptional 10.0
Great location, great staff!
Samuel, sg2 night trip
Very good 8.0
Everything is great except the shower water pressure is bad Breakfast not bad except coffee not good, If u like old quarter is convenient to stay here weekend is happening
Barry Chang Fei, sg3 night trip with friends
Exceptional 10.0
Good service
I fallen sick and hotel staffs are very helpful
Ang, sg2 night business trip
Exceptional 10.0
Excellent hotel with Genuinely warm staff
The service provided by the staff was outstanding. They were extremely helpful, enthusiastic and genuinely warm. Kudos for having such an outstanding team. The hotel was brand new, so everything works. The rooms were a little small, and was a little short on wardrobe space for a 1 week stay like mine. But it should be perfect for a shorter stay. I have stayed in 3 different hotels in the old quarter in the last 3 months, and I would return to this one if I were to return to Hanoi again
Teoh, sg6 night business trip
Very good 8.0
Amazing service! We were upgraded to a better room with balcony and city view when we arrived. We were to stay for 2 nights but upon entering the room, realized that the street noises from traffic and bar is rather loud. I commented to the staff and they immediately offered to change the room for us the following night. The noise was much reduced by 11pm so we decided not to change room. The lights outside the balcony was sleeping into the room. The staff immediately turn the lights off once I called the reception. The pillows are so comfortable I slept through the night! In response to my feedback with regards to the noise, I lost count of how many staff who came to apologize to us. They tried so hard and gave their all to ensure we had an enjoyable stay. Food recommendations were very good with very clear directions given to us. They took special efforts to tell us which are good food with more hygiene and which are the local favorites but less hygienic. Highly recommended and I’m definitely very very impressed by their service! Hard to match!
Ivy, sg2 night romance trip
Exceptional 10.0
Amazing new hotel, excellent service
Our two night stay here was amazing! We love the rooms deco, and was even more impressed by the all-rounded excellent service rendered by each staff we encounter - from the door man, to the receptionists, to the breakfast service waitresses. Mia, in particular, were very detailed in helping us with our check in, and also gave us very good recommendations for our dinner. When we returned to collect the luggage we stored overnight at the hotel for our Halong Bay tour, they even served us water while we waited! Emma was also very friendly, helped us to call for a cab, and even gave us a small gift as tokens of appreciation. They were also very sincere in asking for feedback to improve on, given they are a relatively new hotel. Having tried three different accommodation places in Hanoi, I would definitely choose to stay exclusively at Bonsella Prestige Hotel and Spa the next time I am in Hanoi.
Lucia, sg2 night family trip
Exceptional 10.0
Great staff.very friendly and helpful
Lilach, il3 night family trip
Exceptional 10.0
Hanoi gem
We are so happy to have chosen this hotel. The staff was very accommodating, amazing breakfast included. Bed was very comfortable. Would recommend.
Sharon, us2 night trip with friends
Exceptional 10.0
Amazing.. All staffs are very friendly and hardworking. Everybody are approachable and has teamwork. They did everything to make us comfortable and satisfied.
Rita, ph3 night trip with friends
Exceptional 10.0
Great costumer service
Wonderful costumer service, fantastic location, clean rooms, tasty breakfast. Everyone was so kind and thoughtful.
John R, us1 night trip

Bonsella Prestige Hotel and Spa - Hanoi

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