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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel Panacea Tulum

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free self parking
  • Free WiFi
  • Number of outdoor pools - 2
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780, Mexico

3.5-star Tulum aparthotel with 2 outdoor pools
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free self parking
    • Free WiFi
    • Number of outdoor pools - 2
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • No frills, great location!Feb 14, 2021
  • This place is amazing!! Just a heads up, they have a few different rules than the usual…Dec 30, 2020

Hotel Panacea Tulum

More Info: 6823 2342

from S$227
  • Suite Residential, 1 bedroom
  • Deluxe Suite, 2 Bedrooms
  • Romantic Penthouse, 1 King Bed, Private Pool
  • Romantic Loft, 1 King Bed, Private Pool
  • Economy Studio

What’s around Hotel Panacea Tulum


  • In La Veleta
  • Tulum National Park - 40 min walk
  • Tulum Mayan Ruins - 3.9 mi / 6.3 km
  • Gran Cenote - 4.3 mi / 6.9 km
  • Playa Paraiso - 4.5 mi / 7.3 km
  • Tulum Monkey Sanctuary - 5.9 mi / 9.4 km
  • Sian Ka'an Biosphere Reserve - 6.7 mi / 10.8 km
  • Soliman Bay - 9.4 mi / 15.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 23 apartments


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*


  • Free secured onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Italian, Spanish.

At the aparthotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Designated smoking areas
  • Garden
  • Terrace
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
Languages Spoken
  • English
  • Italian
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Down comforter
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 50-inch Smart TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Panacea Tulum’s small print

Also known as

  • Panacea Tulum
  • Hotel Panacea Tulum Tulum
  • Hotel Panacea Tulum Aparthotel
  • Hotel Panacea Tulum Aparthotel Tulum


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:30 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-in between 11:00 PM and 6:00 AM can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Panacea Tulum

  • Does Hotel Panacea Tulum offer free cancellation for a full refund?
    Yes, Hotel Panacea Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Panacea Tulum?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Panacea Tulum?
    Yes, there's free self parking.
  • Is there a pool at Hotel Panacea Tulum?
    Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
  • Are pets allowed at Hotel Panacea Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Panacea Tulum?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.
  • Is airport shuttle service offered by Hotel Panacea Tulum?
    Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.
  • What is there to do at Hotel Panacea Tulum and nearby?
    Have fun during the warmer months with activities nearby such as ziplining. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness center and a garden.

Recent reviews

Exceptional 9.4 From 45 reviews

Exceptional 10.0
Very comfortable place for extended working remote stay. Full kitchen and living room. Great WiFi and helpful sweet Daniel and Maria running the front desk.
TORI, us5 night business trip
Exceptional 10.0
beauitiful grounds, room 17 was perfect with an outdoor kitchen and a large patio
Kevin, us6 night trip
Very good 8.0
Very nice resort
Very friendly staff. Check in was fast and easy. Cleanliness of the resort was great. Would book again!
Eli, us4 night trip with friends
Exceptional 10.0
15 Nights
Quite simply one of the best hotels I've ever stayed at. The attention to detail is second to none. Everything is spotless throughout the hotel room and the hotel itself. The pictures were all accurate and it was better than the pictures in certain spots. The team at the hotel from reception, pool maintenance, security staff and cleaning staff could not have been more friendly, helpful and attentive. It was an oasis of peace and tranquility. I hired a bike from reception and it was a great way to see the town and get to the beautiful beaches. Thank you for making my trip so comfortable
aidan, mx15 night business trip
Very good 8.0
Great Stay
Nice hotel. Good service and good location.
Victor, us1 night trip with friends
Exceptional 10.0
Excelente.. Hermoso lugar y muy buena atenció. Lo recomiendo
GabrielaRios, us6 night family trip
Exceptional 10.0
Perfect getaway spot
We LOVED this property! The small staff was all super friendly and did whatever they could to make sure we had everything we could want. Due to travel restrictions the resort was basically empty and they were still operating as if it was full of guests. We had a private yoga session at the hotel that was really cheap but incredible & the property has a small but perfect gym. The property is new and everything is so well done from the front desk to the landscaping to every detail in between. We rented one of the penthouses with a private pool, it was everything we could have asked for. I would absolutely recommend this place to anyone! Great air conditioning Felt very safe and secure Very clean Friendly staff Free Parking If you like to be away from the crowds and relax this is the spot.
us5 night trip
Exceptional 10.0
Lovely suite with nice balcony and living area to sit back and relax. Well equipped kitchen if you fancy cooking. Nice pool and gym facilities. Staff were always very welcoming and helpful! A bit out from Tulum Centro but easily reached by car or taxi in under 5minutes, or you can borrow the hotel bikes.
Matthew, gb2 night trip
Exceptional 10.0
The staff was very helpful. The hotel was very nice
us4 night trip with friends
Exceptional 10.0
Our stay here was great! It was great to be in town, but tucked back on a quiet street. The room was very nice and comfortable and the pool was very clean and enjoyable. We would defiantly recommend staying here.
us4 night romance trip

Hotel Panacea Tulum