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All properties in Tijuana, Baja California, Mexico
1 room, 2 adults

One Tijuana Otay

3-star3 stars
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390, Mexico

Eco-friendly hotel connected to a shopping center, within easy reach of U.S. Consulate General Tijuana
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was a miserable experience. For years I have been using Hotels.com and is the first…May 14, 2021
  • The music from the bar across the alley was so loud at night, I could not go to sleep. I…Apr 27, 2021

One Tijuana Otay

from S$70
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds

What’s around One Tijuana Otay

Landmarks

  • U.S. Consulate General Tijuana - 14 min walk
  • Alameda Otay - 7 min walk
  • Autonomous University of Baja California Tijuana - 13 min walk
  • High Performance Center in Tijuana - 20 min walk
  • CEART Tijuana - 2.9 mi / 4.6 km
  • ISSSTE Hospital General Fray Junipero Serra - 3.1 mi / 5 km
  • Agua Caliente Racetrack - 4 mi / 6.5 km
  • Plaza Rio Commercial Center - 5.2 mi / 8.3 km

Getting around

  • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 8 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive
  • San Diego, CA (SEE-Gillespie Field) - 41 min drive
  • San Diego, CA (MYF-Montgomery Field) - 31 min drive
  • San Diego Santa Fe Depot - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Snack bar/deli
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

One Tijuana Otay’s small print

Also known as

  • One Tijuana Otay Hotel
  • One Otay Hotel
  • One Tijuana Otay Hotel
  • One Tijuana Otay Tijuana
  • One Tijuana Otay Hotel Tijuana

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for One Tijuana Otay

  • Does One Tijuana Otay offer free cancellation for a full refund?
    Yes, One Tijuana Otay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at One Tijuana Otay?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at One Tijuana Otay?
    Yes, there's free self parking.
  • Are pets allowed at One Tijuana Otay?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at One Tijuana Otay?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near One Tijuana Otay?
    Yes. Nearby restaurants include Gianluca (6-min walk), El Bisket (13-min walk), and Tacos El Compita (2.3 mi).
  • Is there an onsite casino at One Tijuana Otay?
    No, this hotel doesn't have a casino, but Caliente Racetrack Casino (6-min drive) is nearby.

Recent reviews

Very good 8.0 From 303 reviews

Exceptional 10.0
Great hotel for its price
Clean stay. Good breakfast. Great location. Would come here again
Yizhou, us3 night trip with friends
Exceptional 10.0
Good
Agustin, us1 night trip
Very good 8.0
Good location in the Alameda town center plenty of places to eat and drink and shop.
Jorge, us1 night trip
Very good 8.0
Clean and modern
Sofia, us2 night trip
Very good 8.0
Ilike everything in the property but the streets around they need to keep it clean. and the streets signs paint it and clear name and signs they so confused
us1 night family trip
Exceptional 10.0
Ilike everything Idint like the breakfast menu is to siple to small
us1 night family trip
Exceptional 10.0
The location is perfect!! Lots of restaurants and bars
us1 night romance trip
Good 6.0
The location is good, the property is following the sanitation and clean measures
Yazmin, us1 night romance trip
Exceptional 10.0
Hotel is really clean, we had an unpleasant experience at a different hotel and we just decided that Hotel one will be our go To hotel when we travel to Tijuana. Staff is extremely helpful and friendly
Arianna, us3 night romance trip
Very good 8.0
great place
great and safe location, perfect for a one-day business trip.
Oliver, us1 night business trip

One Tijuana Otay