Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 1 min walk - 0.1 km
Clock Tower - 19 min walk - 1.6 km
Cartagena de Indias Convention Center - 3 min drive - 2.0 km
San Felipe de Barajas Castle - 3 min drive - 2.8 km
Walls of Cartagena - 4 min drive - 2.3 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 10 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 9 min walk
Morena Marisqueria - 8 min walk
51 Sky Bar - 1 min walk
Edificio Seguros Bolivar - 6 min walk
La Brioche - 7 min walk
About this property
Estelar Cartagena de Indias Hotel
Estelar Cartagena de Indias Hotel is a great choice for your beach stay in Cartagena. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Restaurante Piso 12 serves breakfast, lunch and dinner, and the rooftop bar is a great place to grab a drink. Other highlights include 3 hot tubs, a rooftop terrace and a poolside bar. Fellow travellers love the pool and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
338 rooms
Arranged over 52 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Beach nearby
Working away
Business centre
4 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Full-service spa
3 hot tubs
Sauna
Banquet hall
Outdoor furniture
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open selected days.
Dining
Restaurante Piso 12 – This theme restaurant serves breakfast, lunch and dinner.
51SKYBAR – On-site rooftop bar. Open daily.
Lobby Bar Piso 15 – On-site bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (return)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 95200 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena
Frequently asked questions
Does Estelar Cartagena de Indias Hotel offer free cancellation for a full refund?
Yes, Estelar Cartagena de Indias Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Estelar Cartagena de Indias Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Estelar Cartagena de Indias Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of COP 95200 per pet, per night.
Is parking offered on site at Estelar Cartagena de Indias Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Estelar Cartagena de Indias Hotel?
Yes, an airport shuttle is available. The charge is COP 70000 per vehicle return.
What are the check-in and check-out times at Estelar Cartagena de Indias Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Estelar Cartagena de Indias Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (17-min walk) is nearby.
What is there to do at Estelar Cartagena de Indias Hotel and nearby?
Estelar Cartagena de Indias Hotel has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Estelar Cartagena de Indias Hotel?
Yes, there's an on-site restaurant, Restaurante Piso 12.
What's the area around Estelar Cartagena de Indias Hotel like?
Estelar Cartagena de Indias Hotel is located near Bocagrande Beach in Bocagrande, a short 19-minute walk from Clock Tower and 19 minutes' walk from San Pedro Claver Church and Convent. The local area is walkable and popular for its beaches.
Estelar Cartagena de Indias Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 November 2024
The best option if you are planning to travel to Cartagena
Luis
Luis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Ivanna Lucia
Ivanna Lucia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
I stay 5 nights and two of them not have power no air conditioning no power at all
Rafael
Rafael, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
All was great except when we were at the pool. Seemed like they need more people. One day our drink took almost an hour for a daiquiri
Teguh
Teguh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Maravilloso! Las vista perfecta y atención excelente!!
Sarayz
Sarayz, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Gurinder
Gurinder, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Luis
Luis, 4-night trip
Verified Hotels.com guest review
2/10 Poor
9 September 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Estelar is at a great location . It’s walkable to most shopping areas , food is close and restaurants are in close proximity. The bell man Raul is the best , he made sure I was safe every time I had to leave the premises. Overall, I would recommend this hotel 10/10
Lucia Samantha
Lucia Samantha, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Nice hotel to stay at
Kathia
Kathia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 August 2024
Great hotel , clean , amazing view, staff is very friendly .
Francisco
Francisco, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Very clean staff was great and helpful
Ramon
Ramon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
NICE HOTEL EXCELLENT SERVICE
We enjoyed our stay in this hotel, our room had a beautiful view, very clean, great location and all the employees were very nice and helpful.
ARMANDO
ARMANDO, 7-night family trip
Verified Hotels.com guest review
6/10 Good
20 August 2024
I didn't like the fact that I could not get a basic coffee maker or water boiler in my room despite the request. However, room service was able to provide me with hot water whenever I ask. This became cumbersome for every time I need some tea and the water they brought does not stay hot for long.
Denise Allen and Andrew Jason
Denise Allen and Andrew Jason, 3-night family trip
Verified Expedia guest review
8/10 Very good
20 August 2024
views
Steven
Steven, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Very nice and updated hotel right in front of the beach with a mall next door. Very convenient and the staff is very friendly. Room ac could be better but it was cool cough to be bearable. Overall I would stay again
Carolayn
Carolayn, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Everything from location to personnel was great
Samuel Alfredo
Samuel Alfredo, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
People were friendly. It was a convenient location it was next to a mall. Nice rooms free mints 😃
Jose
Jose, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
16 August 2024
Oscar
Oscar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Amazing staff
Rayvon
Rayvon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
I travel a great deal and I really enjoyed this hotel! Great staff, nice building and outstanding breakfast!
Andrew
Andrew, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Excellent
Ana
Ana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
crystal
crystal, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
This hotel is simply outstanding. The service is exceptional, the food is delicious, and the facilities and amenities are top-notch. The beautiful ocean views are the perfect finishing touch to an unforgettable stay. One of the best hotels in Cartagena, hands down.